Progress Energy's Green, Solar & Gas Rebates

Real Estate Agent with EarthSTEPS

Due to numerous requests from folks for this information, I contacted Progress Energy to see if I could get a compiled overview of their rebates and green incentives. The following is their response:


Rebates and financial incentives covered are as follows:

1)  Home Energy Check

2)  Duct Check

3)  Duct Repair

4)  Insulation check

5)  Heat Pump (HVAC) rebate program

6)  Water Heater Check

7)  Efficient Windows

8)  Energy Wise (solar comes in here)

9)  Seasonal Rate info

10) Surge Protection




1) Home Energy Check

This is a comprehensive residential energy evaluation program. The program provides Progress Energy's residential customers with an analysis of energy consumption and recommendations on energy efficiency improvement. It acts as a motivational tool to identify, evaluate, and inform consumers on cost-effective energy saving measures. It serves as the foundation of the residential Home Energy Improvement Program and is a requirement for participation.

The Home Energy Check consists of four levels of energy audits:

Level 1: Mail-In Audit (Do-It-Yourself Home Energy Check)

Get energy-saving recommendations customized for your home when you participate in our free Do-It-Yourself Home Energy Check. After you complete and mail the survey, you will receive your energy report in the mail. It's based on your answers and includes an estimate of your home's electric billing history and the electric consumption of your appliances. It includes no- and low-cost energy-saving measures you can make to reduce your electric bill.

Level 2: Free Walk-Through Audit (Home Energy Check)

Our free energy inspection is conducted by a Progress Energy representative at your home. You receive energy-saving recommendations that include no-cost and low-cost practices and other cost-effective energy efficient measures.

Level 3: (Phone-Assisted Audit)

A Certified Residential Energy Auditor will contact you via telephone within 7 - 10 business days.  The call will take approximately 15-20 minutes and you will be asked a series of energy related questions.  Your personalized results will be mailed to you along with any Home Energy Improvements recommended.

Level 4: (Online Home Energy Check)

This Web-based energy check enables you to quickly answer common questions regarding your energy usage and provides a full range of personalized recommendations for managing your energy costs. You will receive specific recommendations for your household with detailed approaches for better managing your energy use and saving money. Your analysis will also include an automatic download of your actual electric bill history.  Begin your Online Home Energy Check by visiting

<note> As with the City of Tallahassee's energy audits, the above options are a great place to start, but for a more comprehensive audit that will give you detailed information, you may want to consider paying for a nationally approved HERS rating: <end note>



2) Duct Check


 If recommended through a Progress Energy Home Energy Check. A Progress Energy technician or a qualified contractor will do the check in the home to identify any leaks in the ductwork. If leaks are found, you have the option to have them repaired and Progress Energy will pay a portion of the test and repair costs.

· Home must have centrally-ducted electric cooling and electric heat
· Must be an Progress Energy approved audit recommendation
· Work must be performed by a participating Progress Energy contractor

(Duct Test)
· Total cost: $60 for first unit and $40 for each additional unit
· 50% of test cost up to $30 for the first unit tested
· 50% of test cost up to $20 for each additional unit at same address

3) Duct Repair

· 25% of the repair cost up to maximum of $50 per unit for homes with non-ducted electric heat.
· 50% of the repair cost up to maximum of $100 per unit for homes with ducted electric heat.
· Supplemental Bonus - An additional $25 credit on the electric bill for installing high efficiency electric heat pump and either ceiling insulation or duct leakage repair; or additional $50 credit on the electric bill for high efficiency electric heat pump and ceiling insulation and duct leakage repair.

· The Duct Test procedure is simple, safe and can be completed in just about an hour.
· Once the Duct Test is complete, you will receive a written report that includes helpful diagrams outlining problem areas, and an estimate of the repair costs.
· If you wish to have repairs done, the technician will also contact a participating Progress Energy approved contractor to perform the work.

4) Insulation Check

Program Overview:

This program provides a complete money saving analysis of your attic insulation.  As a homeowner, you know that the amount of insulation contained in the attic of your home can affect your monthly energy bill. Without the proper levels of insulation, heating and cooling costs literally go right through the roof.  During the Insulation Check, your Progress Energy representative will evaluate your home's insulation levels to see if they meet energy efficiency standards. Following the check, you'll receive a written assessment of these insulation levels. You'll also receive an Insulation Upgrade Form and a list of pre-approved contractors from which you may obtain an estimate to install additional insulation, if needed.

We even help pay for the insulation.  After a participating contractor has installed your new insulation and filled out the Insulation Upgrade Form, a portion of the cost of the installation will be deducted from your insulation bill. Progress Energy actually helps pay to improve the energy efficiency of your home.
· Eligible residences must have whole house electric air conditioning and/or whole house electric heating
· Must select a contractor from our participating contractor list
· Existing insulation must be less than R-12 to be eligible for Progress Energy incentive
· Area to be insulated must be greater than 500 square feet

· If final insulation level is equal to or greater than R-19, PE incentive equals $75
· If final insulation level is equal to or greater than R-30, PE incentive equals $100
· Supplemental Bonus - An additional $25 credit on the electric bill for installing high efficiency electric heat pump and either ceiling insulation or duct leakage repair; or additional $50 credit on the electric bill for high efficiency electric heat pump and ceiling insulation and duct leakage repair

5) Heat Pump (HVAC) Rebate Program

Progress Energy customers replacing an electric strip heat or less efficient heat pump with a high efficiency heat pump are eligible to receive a credit on their electric bill depending on the efficiency level of the heat pump installed and the existing HVAC system replaced.

· Choose an HVAC (heating, ventilation, and air conditioning) dealer who participates in the Progress Energy Heat Pump Incentive Program
· Complete a Home Energy Check either before or after the installation. You must have had a Home Energy Check completed within the past two years or schedule a Home Energy Check within 30 days of the installation of the heat pump.
· Replace electric strip heat or less efficient heat pump. (Both air handler and condensing units must be replaced)


If eligible, you will receive incentive amounts as follows:

Heat Pump replacing less efficient heat pump:

$100 for a 14 SEER or higher with 7.8 HSPF
$150 for a 15 SEER or higher with 8.0 HSPF

Heat Pump replacing straight resistance heat (strip heat):

$250 for a 14 SEER or higher with 7.8 HSPF
$350 for a 15 SEER or higher with 8.0 HSPF
The rebate is credited to your electric bill within 60 days of installation completion date. (Depending on when paperwork is received from contractor, date of billing cycle and audit completion)

A/C contractors within Progress Energy's service territory are familiar with the program and should be able to answer any questions that you have regarding the program or eligibility.

6) Water Heater Check

Progress Energy customers installing a heat recovery unit or heat pump water heater are eligible for an incentive paid as a credit on their electric bill after a Home Energy Check is performed.

· Choose an HVAC (Heating, Ventilation and Air Conditioning) dealer who participates in the Florida Power High Efficiency Water Heating Program
· Heat recovery unit must be installed on an electric water heater
· Contact Progress Energy for a free Home Energy Check either before or after the installation. Be sure you mention participation in this service.

· $100 rebate for heat recovery unit
· $200 rebate for heat pump water heaters (Can be used to heat pool)
· Rebate is generally credited to the your electric bill within 60 days of installation (Depending on when paperwork is received from contractor, date of billing cycle and audit completion)
· Rebate is not payable on more than one heat recovery unit per account
· Heat Recovery unit must be ARDM certified and have a circulating pump
· Installation must be on an electric water heater and meet manufacturer's specifications


7) Efficient Windows

Reduce the amount of the sun’s heat that enters your home, increase your comfort, and lower your energy costs by installing energy-efficient windows, window film or screen on your home.

Solar window screens - do a much better job of minimizing solar gain and keeping bugs out than traditional screens

Window film - reduces glare, provides daytime privacy and lowers indoor temperatures without air conditioning.

Replacement windows:

a) Eliminate hot spots in rooms
b) Protect carpets, upholstery, wood, papers and artwork from fading and UV rays
c) High-efficiency double-paned windows can also reduce sound
d)You may even be able to reduce the size and cost of a new HVAC system, thanks to the increased efficiency of your windows
e) When you install a new heating and air system, it’s strongly recommended to upgrade your windows at the same time  and maximize your energy-efficiency advantages 
How Do I Qualify?

1) Complete a Home Energy Check
2) Installation according to Progress Energy standards by a contractor meeting all Progress Energy requirements
3) Window film or Screening:
The residence must have whole-house electric air conditioning to be eligible
Product must have a shading coefficient of less than or equal to 0.45 or a solar heat gain coefficient of equal to or less than 0.40
Window film or screen must be installed on all windows facing east, west and south. (This does not include decorative glass that covers less than 15 percent of the total glass area.)
4) Replacement Windows:
The residence must have whole-house electric heating and air conditioning to be eligible.
Windows must have a solar heat gain coefficient of equal to or less than 0.50 and a U-value of  equal to or less than 0.75 as shown on the window NFRC label
All windows must be replaced (This does not include decorative glass that covers less than 15 percent of the total glass area.)
5) Other restrictions may apply
Please note that customers may want to check with their homeowner’s association before making exterior improvements to the home
What Incentives Are Available? (For installation of Progress Energy approved products.)

 You may qualify for only one of these incentives; window film, window screen or replacements windows)

1) High-performance replacement windows - $1 per square foot of window area, up to $250.
2) Window film or screen - 50 percent of the cost, up to $100.



8) Energy Wise

Our Energy Wise program is a voluntary energy conservation program that allows Progress Energy to temporarily interrupt the electricity to the water heater (up to 5 continuous hours) and/or central heating and air (as long as 16.5 minutes out of every 30 minutes) during peak periods (generally considered to be the hours of 6:00 am - 10:00 am and 6:00 pm - 10:00 pm). Progress Energy may also control for longer periods of time and/or outside the given times during critical capacity emergencies on Progress Energy's system.  In return, we provide a monthly credit on the customer's bill. The maximum credit is given provided the customer uses at least 1,470 kWh of power in a billing period.  A pro-rated credit will show on the customer's bill during these months when at least 600 kilowatts of power is used. Below are three convenient program options.

1)  NEW! Year-round: Earn credits all year long by enrolling your central electric heating and AC in the year-round EnergyWise program. For maximum monthly credits - up to $14 in winter and up to $11 in summer - include your electric water heater and pool pump.

2) Winter-only: Earn credits of up to $11.50 November-March1 by enrolling your central electric heating system and electric water heater in the program.

3) Add solar for ultimate savings: Interested in really going green - and saving green? Earn an upfront credit of $450, plus up to $60 a year in EnergyWise savings by enrolling in EnergyWise and installing a solar water heater. You may also be eligible for state and federal incentives of up to $2,500. What's more, solar water heating systems can cut your water heating costs by 85 percent.

If you are interested in participating in EnergyWise please call 1-888-302-8348 to schedule an appointment for installation at your home.

Already a participant? Upgrade to boost your savings: If you are already enrolled in the program (you may have signed up when the program was called Energy Management), you may be eligible to increase your savings by transferring to the new year-round program or adding additional qualified systems to the program. Call 888-302-8348 for details.


9) Seasonal Rate Information

The seasonal rate is designed to assist customers who are away at least three months during the months of March through October. Rather than disconnect service, you may stay connected for a monthly customer charge of $4.20 plus tax.  This is $3.83 off of the regular $8.03 monthly customer charge. Leaving the service active also allows you to avoid a $28 reconnection charge. In addition, it allows you to use a small amount of power to keep security lights on while you are away.  This is a savings on the customer charge only.  You will still pay the same Energy and Fuel rates for any electricity used.

· The rate is available throughout the entire service territory served by the company.
· The rate is available only to current and future customers receiving residential service under the residential (RS-1) or residential Load Management Rate (RSL-1). This may include boat slips, rental properties, and RV parks where the account is in the park's name.
· For you to be eligible for the seasonal rate, you must be absent from your residence for at least three months during the period from March through October.
· The maximum allowable consumption for a seasonal billing period is 210 kWhs. However, if the seasonal billing period exceeds 30 days, the maximum allowable consumption is increased by seven (7) kWh per day.
· The seasonal customer charge of $4.20 only applies during the billing months between March and October. During the non-seasonal months of November through February, the customer charge reverts back to $8.03. If electric consumption exceeds 210 kWh during the seasonal billing months (March -October) the $8.03 customer charge will apply.

10) Surge Protection

Plug-in Suppressor Model/Pricing Information:

Meter Treater
This device by itself will offer excellent protection to electro-mechanical (motor) equipment such as: washers, dryers, refrigerators, freezers, dishwashers, ovens (not microwave) and air conditioners. It also offers a degree of protection to all the electrical equipment, but where sensitive electronics are involved, a second stage of protection, the plug-in suppressor is necessary. The meter-based suppressor does not offer total whole house protection.
        $5.95 plus tax (Monthly Rental)
        $44.95 plus tax (One-time Installation/Ground Inspection)

This is a standard suppressor that does not have any cable or phone line protection. Its primary use would be for stereos, microwave ovens, and garage door openers.
        $49 plus tax

This is a two outlet plug-in suppressor that comes with either phone line (TS1200T) protection or cable protection (TS1200V). The main application for these suppressors is computers, TV's, VCR's, answering machines, and fax machines.
        $69 plus tax

Brooks KSSP-8 COAX / Brooks KSSP-8 FAX
This is an (8) outlet strip suppressor that has an on/off switch and a resettable circuit breaker. It is available with either phone line or cable TV line protection. This high quality suppressor's main application will be for entertainment centers and for those customer with computer related equipment who need a strip suppressor.
        $85 plus tax        

Panamax SDP0410 Dish
This is a (4) outlet strip suppressor for small 18" satellite dishes. This suppressor will accommodate (3) sets of cable lines and a phone line. It also has 4 electric outlets. This suppressor is not for large satellite dish systems.
        $98 plus tax


<end quote>


While there are quite a few rebates available here, the scope and size of them are somewhat lacking in comparison to what we have in Tallahassee. However, don't let this be a deterrent to building green or improving the enrgy-efficiency of your home. The payoffs simply from doing this are great!


As always, please call me if I can help with any of your certification, consulting or real estate needs!


Alex Mordas, M.Sc.
EcoBroker® & REALTOR®
LEED for homes, Field Agent
Green Home Certifying Agent, FGBC
(850) 559-4976

Referrals are an important part of my business. If you or someone you know is in need of real estate services, please give me a call. Thank you.



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Joe Manausa
Joe Manausa Real Estate - Tallahassee, FL
Tallahassee Real Estate

Wow Alex, that's a lot of info. Thanks for the roundup.

Jul 01, 2008 10:53 PM #1
Alex Mordas
EarthSTEPS - Tallahassee, FL
Green Building Consultant

You're welcome Joe! ...Yeehar!



Jul 02, 2008 11:17 AM #2
Loretta Buckner
Real World Properties, Inc.| Your Real Estate Consultant for Life - Palm Harbor, FL
Your GREEN Real Estate Consultant For Life!

Great info, Alex!  I hope some of us Floridians heed the REBATE!

Jul 02, 2008 01:42 PM #3
Karen Parker
Parker Holdings of Tampa Bay, LLC - Brandon, FL

How are these rebates and financial incentives processed? If I have a tenant in a home and I make the above improvements to the home, does the rebate come from the cost of their electricity or do I recieve a check? I have rental properties on Progrees Energy but my personal home is on TECO.

Jul 02, 2008 05:34 PM #4
Alex Mordas
EarthSTEPS - Tallahassee, FL
Green Building Consultant

Hi Loretta,

I hope so too..! I know a lot of folks building or renovating green are taking advantage of some of these rebates. I would like to see more people aware of them though, and using them as an incentive to remodel or upgrade their homes!!!

I would also like to see progress energy get a little bit better incentives. They are laggin far behind what we have here in Tallahassee!

Jul 05, 2008 07:03 AM #5
Alex Mordas
EarthSTEPS - Tallahassee, FL
Green Building Consultant

Hi Karen,

I'm going to have to refer you to the Customer Service department of Progress Energy:

Customer Service Monday through Friday from 7:00 am to 9:00 pm, toll-free at 1-800-700-8744.

The person to ask for at this number is:

Nicholas Niemi
Customer Relations

Hope this helps. It would be a great thing to do as a landlord - especially if you could benefit financially (And immediately) from it!

Jul 05, 2008 07:08 AM #6

I think it is fantastic how the stimulus funds are making a difference. They are being taken advantage of all the time with the installation of geothermal heat pumps ( here is an example ) to replace high energy heating and cooling systems.

Jul 14, 2009 02:25 PM #7
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