Treat Customers Well

By
Real Estate Broker/Owner with HomeRome Realty 410-530-2400 311291

Realtors® are not competitors. They are customers.

This is my take when asked how to survive in this industry with so much competition.

The other agents have buyers for my listings, and the other Realtors® have listings for my buyers. That's not competition. That's called working together.

I have advertised for another agent's buyer looking for a specific home. And I have found the buyer for another agent's listing. 

This is good business; many people are involved in making a transaction come together.

We have all seen smooth settlements even when there are bumps and turbulence at various stages.

Everyone is geared toward getting the property to the closing table, everyone doing their part and whatever is necessary to get to the final sale. 

Instead of looking at other agents as competition, look at them as your customers and, by all means, treat them well.

Thinking of selling a home

Call Margaret Rome

 

Posted by

Margaret Rome
HomeRome Realty
Broker/Owner/Realtor®

Baltimore, Maryland


Sell Your Home With Margaret Rome

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Author: Real Estate The Rome Way

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Comments (20)

Scott Schulte
Scott Schulte LLC - Phoenix, AZ

Great post!  Anyone can get a home in escrow. It is an art to keep the deal together. Keeping your customer(s) happy is part of that art!  

Dec 15, 2022 07:22 AM
Bill Salvatore - East Valley
Arizona Elite Properties - Chandler, AZ
Realtor - 602-999-0952 / em: golfArizona@cox.net

Thank you for sharing the information. Wishing you continued success.  Have a wonderful day and sell a house.  Bill

Dec 15, 2022 07:35 AM
Margaret Rome Baltimore 410-530-2400

Good to see you Bill Salvatore - East Valley 

Dec 15, 2022 07:51 AM
Margaret Rome Baltimore 410-530-2400
HomeRome Realty 410-530-2400 - Pikesville, MD
Sell Your Home With Margaret Rome

Scott Schulte, Thanks for taking my call yesterday. Our conversation inspired this post.

Dec 15, 2022 07:49 AM
Dorie Dillard Austin TX
Coldwell Banker Realty ~ 512.750.6899 - Austin, TX
NW Austin ~ Canyon Creek and Spicewood/Balcones

Good morning Margaret,

I've always said my colleagues and other agents from any company are like my clients only in a separate category. I will work with them time and time again long after my sellers have moved away. We work together collaboratively ...its an important piece to my business. Agents like to sell my listings because I'm reachable, fair, honest and easy to work with. I'm all about the "experience" in my transactions!

Dec 15, 2022 08:00 AM
Margaret Rome Baltimore 410-530-2400

Dorie Dillard Austin TX

You are a true professional, with this work ethic and attitude.

Dec 15, 2022 09:16 AM
Will Hamm
Hamm Homes - Aurora, CO
"Where There's a Will, There's a Way!"

Hello Margaret and great information to share with us here in the Rain.  Make it a great day!

Dec 15, 2022 08:05 AM
Lise Howe
Keller Williams Capital Properties - Washington, DC
Assoc. Broker in DC, MD, VA and attorney in DC

Well said- it's always wonderful to have a collaborative agent on the other end of the transaction - and I think benefits everyone in the end 

Dec 15, 2022 08:29 AM
Margaret Rome Baltimore 410-530-2400

A collaborative agent makes the transaction go in the right direction. Good to see you, Lise Howe 

Dec 15, 2022 09:17 AM
Michael Jacobs
Pasadena, CA
Pasadena And Southern California 818.516.4393

Hello Margaret - while the real estate industry can be seen as competitive.  A collaborative mindset can bring exceptional results.  

Dec 15, 2022 08:35 AM
Margaret Rome Baltimore 410-530-2400
HomeRome Realty 410-530-2400 - Pikesville, MD
Sell Your Home With Margaret Rome

Well said, Michael Jacobs, well said.

Dec 15, 2022 09:18 AM
Nick Vandekar, 610-203-4543
Realty ONE Group Advocates 484-237-2055 - Downingtown, PA
Selling the Main Line & Chester County

You have a great mindset, many think the pie is too small and don't want to share less there not be enough for them. You simply realize there is another pie.

Dec 15, 2022 10:16 AM
Anna "Banana" Kruchten
HomeSmart Real Estate - Phoenix, AZ
602-380-4886

Margaret I've never looked at other agents as competition but rather as co-operating associates.  When I began in this business that's the way things were - consistently.  We all worked together to bring things together.  And it continues on to this day.

 

Featured in BananaTude!

 

Dec 15, 2022 10:39 AM
Margaret Rome Baltimore 410-530-2400
HomeRome Realty 410-530-2400 - Pikesville, MD
Sell Your Home With Margaret Rome

Nick Vandekar, 610-203-4543

I like the way you think. There is always the opportunity to make another pie.

Dec 15, 2022 10:53 AM
Margaret Rome Baltimore 410-530-2400
HomeRome Realty 410-530-2400 - Pikesville, MD
Sell Your Home With Margaret Rome

Anna Banana Kruchten Phoenix Broker  Well said...working together brings things together.  

Dec 15, 2022 10:55 AM
George Souto
George Souto NMLS #65149 FHA, CHFA, VA Mortgages - Middletown, CT
Your Connecticut Mortgage Expert

Margaret that is a good attitude to have about other Realtors/Agents.  If more Realtors/Agents looked at that way there would be far less conflicts.

Dec 15, 2022 01:20 PM
Margaret Rome Baltimore 410-530-2400

George Souto, This is the point: "If more Realtors/Agents looked at it that way there would be far less conflicts."

Dec 15, 2022 08:29 PM
Myrl Jeffcoat
Sacramento, CA
Greater Sacramento Realtor - Retired

I like your perspective on other agents being customers, Margaret.  While I hadn't labeled them that way, I always thought of them in similar terms.

Dec 15, 2022 04:47 PM
Myrl Jeffcoat
Sacramento, CA
Greater Sacramento Realtor - Retired

CONGRATULATIONS Margaret, on having this blog FEATURED in the Old Farts Club group!  

Dec 15, 2022 04:48 PM
Margaret Rome Baltimore 410-530-2400
HomeRome Realty 410-530-2400 - Pikesville, MD
Sell Your Home With Margaret Rome

Myrl Jeffcoat That's the way we get things done. Thanks for the feature in OFC>

Dec 15, 2022 08:43 PM
Kat Palmiotti
eXp Commercial, Referral Divison - Kalispell, MT
Helping your Montana dreams take root

I totally agree. I've met several real estate agents/brokers from other companies for coffee - just to chat and get to know each other. When we have a deal together, we'll already be familiar with each other's styles. In fact, yesterday I met someone and through our chat, I got some great tips for marketing materials, and I gave her some good tips for business planning. It's all good!

Dec 16, 2022 05:47 AM
Margaret Rome Baltimore 410-530-2400
HomeRome Realty 410-530-2400 - Pikesville, MD
Sell Your Home With Margaret Rome

Kat Palmiotti Wonderful way to do business. Giving and sharing information makes us all better agents.

Dec 16, 2022 06:06 AM
Carol Williams
Although I'm retired, I love sharing my knowledge and learning from other real estate industry professionals. - Wenatchee, WA
Retired Agent / Broker / Prop. Mgr, Wenatchee, WA

Hi Margaret,
We're all working toward the same goal, aren't we? Agents from other agencies are like an extension of the team.

Dec 17, 2022 05:06 AM
Margaret Rome Baltimore 410-530-2400
HomeRome Realty 410-530-2400 - Pikesville, MD
Sell Your Home With Margaret Rome

Another good way to look at the other agents...as an extension of your team. Make it a great day, Carol Williams 

Dec 18, 2022 08:21 AM