THOSE Who SCREAM the LOUDEST are LOSERS.
Used to be that raising the voice was warranted when very dangerous situations occurred outside the scope of control, like falling through thin ice or getting too close to a live wire or warning a child of a hot stove top.
Now, it is used as a tool by many adults to be heard above all else, perhaps because they are not getting the desired control. Their tantrums are often, in-your-face, explosive, increasingly angry, and threatening tirades.
My advice:
Ignore if possible. My grandfather always said, "Ignore a barking dog, it will go away." Usually, back then, it worked. Not so much in today's volatile society, where some people use this as a way of communicating.
Do not engage. Their behavior might anger you, becoming involved could worsen the situation. Avoid eye contact or getting embroiled in the anger or aggression. Back away to open up a defensive space.
Remove yourself immediately. Explosive tempers can bring on physical violence without any prior warning. If the situation escalates, call the authorities as a last resort to prevent a violent episode.
Everyone deserves the right to feel safe in their community. Unfortunately, there will always be an element of discourse between people. Calm discussions are the correct way to deal with disagreements.
As I meet new people and become more acquainted with different personality types, I keep this in mind. Some people will leave nasty voicemail messages, wrongfully accusing another of wrongdoing.
That same caller dares not do that in-person, you would think. Or, would that angry person push professional boundaries, bridge the distance and suddenly show up at the office, ready and willing to go at it?!
A can of mace proves to be very effective in warding off any forthcoming violence when people become totally unhinged. I know it works on dogs-at-large, nipping at the legs when taking a leisurely walk outside!
My grandfather's time was less confrontational, where neighbors discussed their differences, coming to peaceful resolutions and if not, they were resigned to staying in their lane, on their own property.
Business requires adulting, common courtesy and using the inside voice. Everyone chooses how to proceed when tested. Avoid becoming that person who gets in their own way by screaming the LOUDEST.
Or become a LOSER and then deal with the consequences!
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