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Now Just Hold on a Second There

By
Home Inspector with SLS Home Inspections-Kankakee Will Iroquois Grundy Counties 450.004175

Now Just Hold on a Second There.

     There are many times when a seller is present at the home inspection. Most of the time they just hang around the house, in the kitchen or family room watching TV or reading, etc. They may say to check with them if we have any questions we need answered. Very helpful and totally fine with me and my buyer. We always remind the buyer that we are in the seller's home and we should wear boot covers, which I bring with for them just in case to respect the home. I also remind the buyers not to discuss anything within earshot of the sellers just to avoid an awkward situation. 

     Many years ago, one seller decided to change things and make up a new set of home inspection standards. The buyer agent had not yet arrived. As I was removing my ladder and starting to set it up, the seller approached and asked what I was doing. I said in my mind, "Isn't it plainly obvious what I'm doing?" But out loud I said, I was getting ready to look at the roof. The remaining conversation went like this.... S-You can't climb on that ladder. Me-Why not? S-You might fall off and sue me. Me-I promise I have insurance and you're covered. S-I cant allow it on my property.  Me-OK  The buyer was standing by watching this and got on the phone with his wife. Next I went into a detached barn/garage and got my screwdriver out to open the electrical sub panel in the barn. He again asked "What are you doing?" I replied, "I am going to remove the dead front cover from the panel to see the wiring inside." "Nope, he says, you can't do that because you might stick your fingers inside and get electrocuted and then sue me." Only an idiot would do that and I'm no idiot. But this inspection was now a huge mess.

     Still no agent, I had to fix this mess and fix it fast. The seller had no clue, and the buyer and his wife were stuck in the middle. I asked the buyer if he had made an offer that was accepted by the seller that included a home inspection contingency clause? He said yes. I turned to the seller and asked him if he accepted such offer from this buyer that included a home inspection contingency clause? He said he did. I said to the buyer, "I am leaving, due to the fact that the seller is breaking the accepted contract that he signed by not allowing me to do your inspection as he agreed. If I leave and have to come back, there will be another fee which if I were you, I would insist that the seller pay." I started packing up my tools and heard the buyer and his wife on the phone frantically trying to figure out what to do, but it was really in the seller's hands. I took no more than 5 steps and the seller called out "Well hold on just a second." I knew we were going to be doing the inspection at that very moment.

     What I realized as the inspection went on with the seller following every step was that his agent had not prepared him at all as to what was going to be done at his house. He didn't have a clue what a home inspection was or wasn't. When the agent arrived, the buyers explained what happened and what I said and she promised she would never be late again. Deal Killer? More like Deal Saver. 

   

Hi,

Enjoyed your blog page, and I added you as a friend. I would love the follow back. Bill

Comments
Nina Hollander, Broker
Coldwell Banker Realty - Charlotte, NC
Your Greater Charlotte Realtor

Oh my goodness, Scott! I tell my sellers just to get out of the house when the inspector arrives. They seem to be quite happy to do that.

Mar 23, 2023 07:19 AM

Scott Seaton Jr. SLS Home Insp - I was holding my breath as soon as I got to the part, "I am leaving, due to the fact that the seller is breaking the accepted contract...."

What a great example of an extraordinary Home Inspector for Grundie Counties in Illinois! Also, an excellent testimonial for how you conduct business, knowing contract law and the laws you must follow as a licensed Home Inspector! Clearly, there was a disconnect between the homeowner and the Seller's Agent. I loved how you problem solved and was not about to do something in violation of your licensing act. Kudos to you, Scott for finding a solution that would stand up in court and knowing exactly how to problem solve without sugar coating anything to the buyers. The consequences were REAL!

Thank you, so much for this entry into the March to a Solution|ActiveRain March 2023 Challenge. You are such a valued member of ActiveRain and to the people in the areas where you serve the people in their home buying Home Inspections.  

Comments
Joan Cox
House to Home, Inc. - Denver Real Estate - 720-231-6373 - Denver, CO
Denver Real Estate - Selling One Home at a Time

Scott, OH MY, that was awkward, and that seller should have gotten their marching orders to stay out of the home until the inspection was complete.

Mar 23, 2023 07:24 AM
Michael J. Perry
KW Elite - Lancaster, PA
Lancaster, PA Relo Specialist

The Listing Agents lack of explaining the Home Inspection Process nearly killed the Deal !

Mar 23, 2023 07:29 AM
Michael Jacobs
Pasadena, CA
Pasadena And Southern California 818.516.4393

Hello Scott - while I have certainly seen things go amiss during a transaction, this experience is a new one for me for its scale of bizarreness.  It seems setting proper expectations were not addressed with the seller by his agent.  An OMG kinda moment and more - that's for sure.  

Mar 23, 2023 07:30 AM

Oh my gosh, Scott Seaton Jr. SLS Home Insp 

This illustrates the importance of why a real estate agent is present during an inspection. An inspector should not be the one who points out that the seller is not in compliance with the terms agreed to in the contract. 

Thank you for participating in the March to a Solution Challenge! 

Comments
Patricia Feager, ABR,CRS,GRI,MRP
DFW FINE PROPERTIES - Flower Mound, TX
Selling Homes Changing Lives

Scott Seaton Jr. SLS Home Insp - Congratulations on your well-deserved FEATURE story! You explained everything so vividly and clearly. I wish you were a Home Inspector in DFW in Texas! Your character exemplifies the characterization of being ethical. 

Mar 23, 2023 06:19 PM
Kat Palmiotti
eXp Commercial, Referral Divison - Kalispell, MT
Helping your Montana dreams take root

Yikes! When we represent the seller, we have to let them know what the inspection is all about. Geez. I'm glad it all worked out well!

Mar 25, 2023 04:37 AM
Leanne Smith
Dirt Road Real Estate - Golden Valley, AZ
The Grit and Gratitude Agent

Funny I just toured a home and none of the water lines were connected.  Not a good impression and created concerns for the potential qualified buyer.

Mar 25, 2023 08:54 AM
Margaret Goss
@Properties - Winnetka, IL
Chicago's North Shore & Winnetka Real Estate

Wow - good for you for coming up with that strategy. Makes perfect sense and the seller realized it too.

Mar 25, 2023 04:24 PM
Kathy Streib
Cypress, TX
Home Stager/Redesign

Scott- you handles this professionally and kept things from tanking!!! Good job!!! I'll bet that agent wasn't late again. 

Mar 25, 2023 05:24 PM
Lise Howe
Keller Williams Capital Properties - Washington, DC
Assoc. Broker in DC, MD, VA and attorney in DC

I send my sellers an email before the home inspection to prepare them but I should probably heavy up on it.

Mar 26, 2023 08:25 AM
Pat Starnes-Front Gate Realty
Front Gate Real Estate - Brandon, MS
601-991-2900 Office; 601-278-4513 Cell

I always instruct the sellers to clear a path to the electrical panel and under the sinks so the inspector can do their job. Most would never think that boxes stacked in front of the electrical panel or full under sink cabinets would be a deterrent, but moving these items is not part of the inspector's job description.

Mar 28, 2023 07:45 AM