Nope, I Didn't Always Know Everything

Home Inspector with SLS Home Inspections-Kankakee Will Iroquois Grundy Counties 450.004175



Nope, I Didn't Always Know Everything

     Someone recently asked me what it takes to start a home inspection business. How did you get started? You seem to know everything. Really?


     When I started my business, I had the good fortune to already have a full-time job. Good thing too, because it was right before the mortgage crisis in 2008. That took some of the pressure off to make the leap to full time. I was able to ease into the inspection business and build my network and relationships with many local agents. I completed 4 free inspections in my first year for 4 willing friends that let me practice on their home. Yes, you read that right. 4, as in four.

     I was told many things over the years by many different people in and out of the inspection business about how to grow your business. I tried and implemented several different things, many of which I still use in every inspection today. Some ideas were a complete waste of time and money. But ideas I have learned that work are some common sense things that apply in every business. They would apply to your business as well.

  • Learn from a Mentor. I have sales, referrals and marketing coaches. Don’t try and re-invent the wheel.
  • Learn from mistakes. I have refunded money to make a mistake right, but I never made the same mistake again.
  • If you say you'll do something, then do it. No excuses. 
  • Keep improving and learning every single day. I always say,everything counts.
  • Get involved. I joined realtor associations and am on numerous committees. I am helping my referral partners grow their business. 
  • Be the person that someone would want to do business with. Leave the drama at home or the office. Home buyers are stressed out enough, they don’t need to know about your brother in law.
  • Don't waste money on dopey advertising offers, and there will be a bunch. I wish I had the money I spent back then. Again, I try and not make the same mistake twice.
  • Relationships are the best advertising you'll ever have.

Comments (20)

Lise Howe
Keller Williams Capital Properties - Washington, DC
Assoc. Broker in DC, MD, VA and attorney in DC

Hello Scott and happy Monday. Thank you for sharing this. These are really good and important advices to always keep in mind !!!!

May 01, 2023 07:24 AM
Michael Jacobs
Pasadena, CA
Los Angeles Pasadena 818.516.4393

Hello Scott - for some, any road taken can be rockier than it needs to be.  Others seem to have an Easy Street GPS as part of their DNA and it connects PDQ. For most, it's a series of circumstances and situations where things come together in all sorts of ways.  Stories seem to be a combination.  And then it continues.  

May 01, 2023 07:39 AM
Bill Salvatore - East Valley
Arizona Elite Properties - Chandler, AZ
Realtor - 602-999-0952 / em:

This is an excellent post with great information. Thanks for sharing it. 

Have a super fantastic week!  

Bill Salvatore, Realtor- Arizona Elite Properties

May 01, 2023 12:06 PM
Kathy Streib
Cypress, TX
Home Stager/Redesign

Love this, Scott- When you are trying to start and grow your business, it can be hard to decide which way to turn, and what new marketing toy to invest in. The points that you shared are right for any business!!! Well done. 

May 01, 2023 06:53 PM
Dorie Dillard Austin TX
Coldwell Banker Realty ~ 512.750.6899 - Austin, TX
NW Austin ~ Canyon Creek and Spicewood/Balcones

Good morning Scott,

Love the points you highlighted to start and grow your business. Realtionships are always the best advertising you can ever have!

May 02, 2023 09:06 AM
Kat Palmiotti
406-270-3667,, Broker/REALTOR® - Kalispell, MT
Helping your Montana dreams take root

Yes I love this - these are great tips for starting any business. Thank you for this post!

May 06, 2023 04:42 AM
Dorie Dillard Austin TX
Coldwell Banker Realty ~ 512.750.6899 - Austin, TX
NW Austin ~ Canyon Creek and Spicewood/Balcones

Hi Scott,

I stopped back because I saw that Carol Williams featured your post in her "Ah-ha" moments for the week. Congratulations!!

May 06, 2023 04:55 PM
Kathy Streib
Cypress, TX
Home Stager/Redesign

May 06, 2023 07:16 PM
Nina Hollander, Broker
Coldwell Banker Realty - Charlotte, NC
Your Greater Charlotte Realtor

Good morning, Scott... amen to this: "relationships are the best form of advertising." Happy clients and relationships can't be beat.

May 07, 2023 05:23 AM
Lise Howe
Keller Williams Capital Properties - Washington, DC
Assoc. Broker in DC, MD, VA and attorney in DC

I am glad that Carol Williams featured you in her Saturday collection 

May 07, 2023 05:32 AM
Wayne Martin
Wayne M Martin - Chicago, IL
Real Estate Broker - Retired

Good morning Scott. Learning from a mentor is critical to developing a solid foundation.  Going slowly to find your way is another great suggestion. And never making the same mistake twice is a lesson learned by trial and error. Enjoy your day.

May 07, 2023 05:37 AM
Hella M. Rothwell, Broker/Realtor®
Carmel by the Sea, CA
Rothwell Realty Inc. CA#01968433 Carmel-by-the-Sea

Referred business is the greatest, that means you've made those clients happy.  

May 07, 2023 11:28 AM
Jan Green - Scottsdale, AZ
Value Added Service, 602-620-2699 - Scottsdale, AZ
HomeSmart Elite Group, REALTOR®, EcoBroker, GREEN

Very smart post!  As you mention, these are good tips for anyone in any business.   Great topic!

May 07, 2023 03:18 PM
Sheri Sperry - MCNE®
Coldwell Banker Realty - Sedona, AZ
(928) 274-7355 ~ YOUR Solutions REALTOR®

Hi Scott,

You make a lot a savvy points.  I hope others take your advice to heart.

May 07, 2023 03:44 PM
Leanne Smith
Dirt Road Real Estate - Golden Valley, AZ
Relocation to NW AZ with elbow room & more freedom

So true relationships are the bet advertising one can secure. Very good post. Building a business is not easy.

May 07, 2023 05:47 PM
John Juarez
The Medford Real Estate Team - Fremont, CA

You may not have known everything, Scott. And you do not know everything now. You never will. But what you do know, and it is very important, is that you can and will continue to learn...and get wiser and better at what you do. 

May 07, 2023 06:46 PM
Kieran Jackson
Keller Williams Hollywood Hills - Los Angeles, CA
Realtor®, SFR, U.S. Army Veteran

Great post Scott, direct to the point with terrific tips to keep in mind. I can attest to several of these. Especially, giving a customer a refund to correct a mistake in service/quality of service. Thanks Kathy Streib for sharing a link to this post!

All the best.

May 07, 2023 07:04 PM
Jeff Dowler, CRS
eXp Realty of California, Inc. - Carlsbad, CA
The Southern California Relocation Dude

Hi Scott:

Those are good business practices for all of us. Being realistic about what you know and don't know is important. Taking steps to learn more all the time is essential.


May 07, 2023 07:47 PM
Dr. Paula McDonald
Beam & Branch Realty - Granbury, TX
Granbury, TX 936-203-0279

Beautiful sentiments and excellent advice for us all. Happy Sunday evening.

May 07, 2023 07:49 PM
Patricia Kennedy
RLAH Real Estate - Washington, DC
Home in the Capital

Scott, great advice for professionals ar any stage, especially those working to get to the “know what you don’t know “ stage in their careers. That might include most of us

May 09, 2023 09:11 AM