Admin

When a Client Calls on a Sunday

By
Real Estate Broker/Owner with House to Home, Inc. - Denver Real Estate - 720-231-6373 DRE# ER40011786

It is always fun to receive calls (or requests) from clients you absolutely LOVE!

This past week I received an email asking if I could help with the tax protest, as their home increased (according to the assessor) by about $300,000!   That would/could do some damage to your house payment!   Of course, I jumped on it, and got back to them.

Then, Sunday I got a text and thought it was from the husband, as he was filing the protest this morning, but NOPE, it was from the wife, and she found a house she was thinking would be good for them.   OH YIPPEE!    I didn't think it looked like a home they would like, but let's go see it anyway.   Well, luck had it, it went pending before we got there!   They did say, it probably was too small anyway.

They are empty nesters now, have a home with over 5,000 finished square feet, and are thinking of downsizing.    They really want a bit more of a backyard with some privacy, so set off to find one.   We have been out over the last few years looking at options but put the house-hunting on hold.    Have already done 7 transactions with just this family --- about 20-something with the extended family!

Currently, there are 3 homes in their neighborhood for sale (their same floorplan), so probably would be best if they all went pending, THEN put theirs on the market.

This family was one of the first families I assisted when I got into real estate, and I absolutely, love these guys, and their family.   I went to their wedding!   And, now the kids are in college.   How time flies!

Posted by

Joan Cox
Broker/Owner, REALTOR®
House to Home, Inc.

Serving the Denver Metro area including all suburbs


Helping Buyers and Sellers achieve their real estate dreams, one house at a time!

LinkedIn  |  Facebook  |  YouTube
About Me  |   My Blog
       My Website

720-231-6373  
Call or Text Me!

Email Me!

 

Comments(60)

Show All Comments Sort:
Hannah Williams
HomeStarr Realty - Philadelphia, PA
Expertise NE Philadelphia & Bucks 215-820-3376

Joan Cox  Isn't it the best feeling in the world?  They are like best friends and it makes the whole process so much fun. When you love what you do it is and the people you are with it are not like working at all.

May 14, 2023 02:55 PM
Joan Cox
House to Home, Inc. - Denver Real Estate - 720-231-6373 - Denver, CO
Denver Real Estate - Selling One Home at a Time

Hannah, it definitely is like not working, just socializing!

May 16, 2023 06:13 AM
Carla Freund
Keller Williams Preferred Realty - Raleigh, NC
NC Real Estate Transition & Relocation 919-602-848

Our long-time repeat clients definitely get special attention including a quick response on a Sunday.

May 16, 2023 06:19 AM
Joan Cox
House to Home, Inc. - Denver Real Estate - 720-231-6373 - Denver, CO
Denver Real Estate - Selling One Home at a Time

Carla, so correct, any day or time they call, I will be there for them!

May 16, 2023 06:52 AM
Diana Dahlberg
1 Month Realty - Pleasant Prairie, WI
Real Estate in Kenosha, WI since 1994 262-308-3563

Great Story Joan Cox ... I love working with repeat clients.  I have been doing real estate since 1994 and have reached a 95% of repeat business and/or referral from past or present clients.  A goal we all work toward!

May 17, 2023 01:28 PM
Joan Cox
House to Home, Inc. - Denver Real Estate - 720-231-6373 - Denver, CO
Denver Real Estate - Selling One Home at a Time

Diana Dahlberg  that is a long time - I got licensed in 1996, so almost as long.   We do try to achieve a high percentage of repeat/referral business.

May 17, 2023 02:09 PM
Marte Cliff
Marte Cliff Copywriting - Priest River, ID
Your real estate writer

Just goes to show - when  you make people love you, they love you!

May 18, 2023 12:23 PM
Joan Cox
House to Home, Inc. - Denver Real Estate - 720-231-6373 - Denver, CO
Denver Real Estate - Selling One Home at a Time

Marte Cliff I do have the BEST clients, and many are more like family.

May 18, 2023 12:46 PM
Kimo Jarrett
Cyber Properties - Huntington Beach, CA
Pro Lifestyle Solutions

It's your performance that people will remember and usually will come back for more. That's why it's important to stay in touch with your A listers at least once a year or more if possible. 

May 18, 2023 02:11 PM
Joan Cox
House to Home, Inc. - Denver Real Estate - 720-231-6373 - Denver, CO
Denver Real Estate - Selling One Home at a Time

So true, or much more often I say Kimo!

May 18, 2023 02:17 PM
Edward Gilmartin
CRE - Boston, MA

When they list their home they will most likely put it on for over the assessed value I’m sure

May 19, 2023 03:17 AM
Lise Howe
Keller Williams Capital Properties - Washington, DC
Assoc. Broker in DC, MD, VA and attorney in DC

It’s so much fun to be the go to person for your wonderful clients

May 19, 2023 03:43 AM
Sam Shueh
(408) 425-1601 - San Jose, CA
mba, cdpe, reopro, pe

We work 24/7 outside or inside church. It used to be the pager. Now text msgs.

May 19, 2023 08:10 AM
Joan Cox
House to Home, Inc. - Denver Real Estate - 720-231-6373 - Denver, CO
Denver Real Estate - Selling One Home at a Time

Edward, not these clients, they listen to me.

May 19, 2023 08:58 AM
Joan Cox
House to Home, Inc. - Denver Real Estate - 720-231-6373 - Denver, CO
Denver Real Estate - Selling One Home at a Time

Lise, that is the truth!

May 19, 2023 08:59 AM
Joan Cox
House to Home, Inc. - Denver Real Estate - 720-231-6373 - Denver, CO
Denver Real Estate - Selling One Home at a Time

Sam,  I usually put my phone away when I go to church.

May 19, 2023 08:59 AM
Georgie Hunter R(S) 58089
Hawai'i Life Real Estate Brokers - Haiku, HI
Maui Real Estate sales and lifestyle info

Fantastic family!  

May 19, 2023 05:28 PM
Joan Cox
House to Home, Inc. - Denver Real Estate - 720-231-6373 - Denver, CO
Denver Real Estate - Selling One Home at a Time

They sure are Georgie!

May 19, 2023 07:00 PM
John Juarez
The Medford Real Estate Team - Fremont, CA
ePRO, SRES, GRI, PMN

We all know that our best clients are friends with whom we have worked in the past. You have hit the mother lode with this family. It is obviously due to your skill, expertise, fairness, honesty, hard work and overall goodness.

May 31, 2023 08:59 PM
Joan Cox
House to Home, Inc. - Denver Real Estate - 720-231-6373 - Denver, CO
Denver Real Estate - Selling One Home at a Time

Thank you John, I do dearly love this family.

 

Jun 13, 2023 02:01 PM