Why Exceptional Doesn't Work for Me

By
Real Estate Agent with Mapleridge Realty, CT 203-206-0754 REB.0759001

Why Exceptional Doesn't Work for Me

The Challenge this month on ActiveRain is to write a post on why we are exceptional. I find it a bit put offing to want to define myself as exceptional in anything I may do. That's not to say I lack confidence, I just don't want to be so self-assured that it affects my performance.

Why Exceptional Doesn't Work for me

Would I want to be considered as highly qualified and maybe at times even better than that? Of course, but to start off a day thinking I am already captain of my universe gives me nothing to strive to improve, and that might make me overlook a detail, as obviously anyone that is exceptional must do everything right.  I would never want to be that complacent, besides, my wife would set me straight in quick time.

I focus on using the mind that God gave me, along with the sense of right and wrong that my parents instilled in us, and just try to do the best I can.

What also helps me is a tenacity to carry out a task until completion, and to give it a little more than what may have been asked. Is that exceptional, or just doing a job. We have all heard the expression that 'If a job is worth doing, then it should be done right.' For me, I will always try to go a little extra.

Why Exceptional Doesn't Work for Me

When we take on a client, it is only right that we work to do our best and take no short cuts.

We sit down with a client and listen to their wants and needs. We should be using our ears and mind to register what they are saying and not trying to talk over them and never really hear them. I always hear my clients and when they show a hesitancy to speak, I insist that they let it all come out. Not one of my clients can every ask a foolish question. They may not know all the answers and it is our job to not only know the answers but also ask the questions that may not be obvious to them.

Years back, when I first started out my professional career, I was cautioned to respect the people that sent us their business with the ultimate in respect. I was reminded that our clients are our purpose and the reason we are what we are. Without that client, we have nothing but an ability and no one to use it to help.

Like so many of us, I have clients that have taken the time to write a thank you note for the assistance. I have been called their champion, a teacher, confidant, savior and a list of others. They are the words that inspire me to take that next call and that keeps a smile on my face whenever I meet a new person to help.

Exceptional is not a word I would use to define myself; I was taught humility. I just know I am significantly better than average.

Why Exceptional Doesn't Work for Me 

Posted by

 

Edward (Ed) Silva
Broker Associate

Serving Central Connecticut Sellers and Buyers

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Comments (46)

Ed (Edward) Silva, 203-206-0754
Mapleridge Realty, CT 203-206-0754 - Waterbury, CT
Central CT Real Estate Broker Serving all equally

Dorie Dillard Austin TX   We have ears and yet some people just don't understand when they should be used and the mouth not.

Carol Williams   I try my best and when it works, I feel a sense of accomplishment.

Jul 31, 2023 08:55 AM
Ed (Edward) Silva, 203-206-0754
Mapleridge Realty, CT 203-206-0754 - Waterbury, CT
Central CT Real Estate Broker Serving all equally

Aura Alex   Thank you. I labored with the boasting part and felt a different approach was my way to enter.

Joan Cox   I do that and yet when it's all over will reflect and try to rationalize what I could have done better. The next client gains from that reflection.

Jul 31, 2023 09:00 AM
Ed (Edward) Silva, 203-206-0754
Mapleridge Realty, CT 203-206-0754 - Waterbury, CT
Central CT Real Estate Broker Serving all equally

Jeff Dowler, CRS   I would like to think that I set a standard for a client, as I may be their only exposure. It's good and bad and if they hear someone else speak about their real estate mess, then I will shine in their eyes.

Kathy Streib   Thank you It is true that too many I's can be annoying, but this challenge is different, and I did it more to support the people that sponsored the challenge than the thought of a boast.

Jul 31, 2023 09:04 AM
Ed (Edward) Silva, 203-206-0754
Mapleridge Realty, CT 203-206-0754 - Waterbury, CT
Central CT Real Estate Broker Serving all equally

George Souto   If I feel a client is getting to me negatively I will try to alter their approach and if that doesn't work, we go separate ways.

Peter Mohylsky 850-517-7098   If we do our jobs right, there should be little difference in agents.

Jul 31, 2023 09:08 AM
Ed (Edward) Silva, 203-206-0754
Mapleridge Realty, CT 203-206-0754 - Waterbury, CT
Central CT Real Estate Broker Serving all equally

Sheri Sperry - MCNE®   I do that when a transaction is over to assess performance and if I was, lacking try to remember the negative so I don't repeat it.

Carol Williams   Thank you for the recognition.

Lise Howe I labored with the Challenge but have a lot of respect for the sponsors so tried a different approach to the brag.

Jul 31, 2023 09:12 AM
Ed (Edward) Silva, 203-206-0754
Mapleridge Realty, CT 203-206-0754 - Waterbury, CT
Central CT Real Estate Broker Serving all equally

Margaret Rome Baltimore 410-530-2400   Thank you.  This post was a respect for you and not a seek to brag post.

Mark Don McInnes, Sandpoint-Idaho   We all have room for improvement and to grow as individuals and as business people. Only a fool would feel otherwise.

Jul 31, 2023 09:17 AM
Margaret Rome Baltimore 410-530-2400

Edward (Ed) Silva, 203-206-0754  And I appreciate your well-deserved featured entry and welcome the support and respect. 

Aug 01, 2023 08:22 AM
Ed (Edward) Silva, 203-206-0754
Mapleridge Realty, CT 203-206-0754 - Waterbury, CT
Central CT Real Estate Broker Serving all equally

Roy Kelly, thank you for taking the time to stop and comment.

Leanne Smith   Thank you.  To do the right thing for our clients should never be viewed as an effort but a reality of our job.

Dr. Paula McDonald   Thank you and yet I feel privileged went they choose me.

 

Jul 31, 2023 09:21 AM
Pat Starnes-Front Gate Realty
Front Gate Real Estate - Brandon, MS
601-991-2900 Office; 601-278-4513 Cell

Oh, I love this! I have also struggled with calling myself "exceptional" as it feels braggocious (apparently that isn't a real word). I've been pondering another approach, but will need to work fast as today is the last day.

Jul 31, 2023 09:26 AM
Ed (Edward) Silva, 203-206-0754

Pat Starnes-Front Gate Realty   Some people have posted their testimonials and let their clients speak for them.

Jul 31, 2023 11:14 AM
John Meussner
Mortgages in AZ, CA, CO, DE, FL, GA, IN, MD, MN, MT, NC, NJ, NV, OK, OR, PA, SC, SD, TN, TX, UT, VA, WI - Fair Oaks, CA
#MortgageMadeEasy Fair Oaks, CA 484-680-4852

Thanks for your entry, Ed!  Appreciate the efforts toward humility and serving people with the utmost of care & attention.

Jul 31, 2023 10:08 AM
Kathy Schowe
California Lifestyle Realty - La Quinta, CA
La Quinta, California 760-333-8886

Ed, Quite an exceptional post... despite your humility!  Good job!  Make it a great week! Kathy

Jul 31, 2023 11:09 AM
Ed (Edward) Silva, 203-206-0754
Mapleridge Realty, CT 203-206-0754 - Waterbury, CT
Central CT Real Estate Broker Serving all equally

John Meussner  Not an easy challenge when one doesn't like to brag.

Kathy Schowe   Thank you and you have a sparkling week as well.

Jul 31, 2023 11:15 AM
Ray Henson
eXp Realty of California, Inc. (lic. #01878277) - Elk Grove, CA
Realtor

I believe being humble is a part of being exceptional. I am sure your clients see you as outstanding, as well as, exceptional.

Jul 31, 2023 12:07 PM
Anna "Banana" Kruchten
HomeSmart Real Estate - Phoenix, AZ
602-380-4886

 Ed you so rock the boat when it comes to exceptional or whatever other word works for you!

Jul 31, 2023 04:59 PM
Ed (Edward) Silva, 203-206-0754
Mapleridge Realty, CT 203-206-0754 - Waterbury, CT
Central CT Real Estate Broker Serving all equally

Ray Henson   Thank you.  I fell that I am just doing my job to help my clients and it seems normal they way I choose to do it.

Anna Banana Kruchten Phoenix Broker   Thank you, I just do my thing.

Aug 01, 2023 05:00 AM
Mike McCann - Nebraska Farm Land Broker
Mike McCann - Broker, Mach1 Realty Farm & Commercial Land Broker-Auctioneer Serving Nebraska - Kearney, NE
Farm Land For Sale 308-627-3700 or 800-241-3940

Hi Edward (Ed) Silva, 203-206-0754 

Yah I thought the word exceptional is not a word to describe how I work.  I used the word unique because how I work is just that.  Thank yo for sharing your thoughts and wisdom. 

And thank you for commenting on almost all of my blogs over the years!!  Have a great Day!

Aug 01, 2023 09:43 AM
Wanda Kubat-Nerdin - Wanda Can!
Red Rock Real Estate (435) 632-9374 - St. George, UT
St. George Utah Area Residential Sales Agent

Tenacity matters greatly in this industry, Ed (or should I call you Edward now?) I'd rather have that than be considered exceptional as well. The other day, I kept trying to tag your name and it wouldn't work...finally noticed you lengthened the name...LOL!

Aug 01, 2023 12:40 PM
Ed (Edward) Silva, 203-206-0754

Wanda Kubat-Nerdin - Wanda Can!   They featured my post so I have to have a more professional name now as well.  😁

Aug 01, 2023 04:45 PM
Elyse Berman, PA
LoKation Real Estate - Boca Raton, FL
Boca Raton FL (561) 716-7824

Your clients are lucky to have you Ed.  You listen and truly hear what they want and need.  That's a skill.  Combine that with integrity and it's a winning combination.

Aug 04, 2023 11:16 AM
Ricardo Mello
Manhattan Miami Real Estate - Manhattan, NY
Manhattan & Miami Real Estate Agent

Thanks for sharing this!

Aug 04, 2023 07:19 PM
Debe Maxwell, CRS
Savvy + Company (704) 491-3310 - Charlotte, NC
The RIGHT CHARLOTTE REALTOR!

Oh, I love your take on this challenge, Ed! What is funny is that I've known about this challenge, well before the month of the challenge began. I could not bring myself to write a post, as hard as I tried! I have tons of testimonials that clients wrote publicly for me that I could have shared (and not ones that were written in my mind either! LOL) - but, my upbringing just wouldn't allow me to do so. 

You took this in a direction that I can follow, Ed - and I agree with each and every one of your points. Thank you so much for sharing this in last month's challenge!

Aug 10, 2023 08:41 PM
Ed (Edward) Silva, 203-206-0754
Mapleridge Realty, CT 203-206-0754 - Waterbury, CT
Central CT Real Estate Broker Serving all equally

Debe Maxwell, CRS   Thank you for the kind words.  We are taught at an early age, or at least I was, to always do the best you and don't look for rewards for doing what is right. 

 

Aug 11, 2023 04:35 AM