I'm lactose intolerant ...

Real Estate Agent with Jameson Sotheby's International Realty

Before we get our collective Realtor underwear in a bundle, we have all seen much worse things occur whilst in our duties as  Realtors.

This is a case of a Realtor, showing a property to his buyer.  While he was waiting for his buyer to show up, he was waiting in the property, he went to the refrigerator, opened it up and helped himself to the seller's milk.  Okay, okay... not bad enough, I suppose, but he didn't take out the milk and pour himself a glass, he actually raised the bottle to his lips and drank directly from it ... then returned it to the fridge, as though nothing happened.

The homeowner found this on his home camera, and confronted the Realtor a couple of days later, and asked him if there was anything he'd like to share about his previous visit.   The Realtor paused for a moment and replied: "the milk?"  he clearly knew.

The Realtor was charged a significant fine, was fired by his agency (later hired by a different agency), and was fired by the buyers.  All of this occurred in British Columbia in 2022. full story


Posted by

 ALAN MAY, Realtor®   
Specializing in Evanston Real Estate and North Shore Real Estate

Jameson Sotheby's International Realty, 2934 Central Street, Evanston, IL 60201
Office: 847.869.7300      Cell: 847.924.3313      Email: Almay@aol.com

Evanston Real Estate & North Shore Real Estate
Licensed in Illinois


Comments (22)

Anna "Banana" Kruchten
HomeSmart Real Estate - Phoenix, AZ

Seriously who does that in a home owners home!  Geez.

Aug 01, 2023 02:47 PM
Alan May

You know, Ms. Banana, I'm hesitant to even take a drink of water, at the home of a seller.  But I would never go into a seller's refrigerator and help myself to anything of theirs... let alone drink directly from a bottle of theirs and return it to their refrigerator.

What about Covid?!?  Could they bring potential assault charges?!  I would think so.

Aug 01, 2023 02:55 PM
Anna "Banana" Kruchten

Sometimes sellers will leave bottle of water in a cooler here in PHX, especially in summer for agents and buyers.   But anything else is totally off limits. And during C.......nuts.

Aug 01, 2023 04:45 PM
Liz and Bill Spear
Transaction Alliance 513.520.5305 www.LizTour.com - Mason, OH
Transaction Alliance Cincinnati & Dayton suburbs

I operate under the assumption that I am ALWAYS being recorded (visually and audibly), it's just safer that way.  Not that I'm inclined to drink milk from the bottle in any case.

Aug 01, 2023 03:39 PM
Alan May

I know... I was married for over 30 years, I was trained better than that.

Aug 01, 2023 04:48 PM
Ed Silva, 203-206-0754
Mapleridge Realty, CT 203-206-0754 - Waterbury, CT
Central CT Real Estate Broker Serving all equally

It may not be 1984, but big brother is watching more now than they wrote about in the book. That was very stupid.

Aug 01, 2023 05:02 PM
Alan May

That was very stupid, with or without George Orwell

Aug 01, 2023 05:19 PM
Kathy Streib
Cypress, TX
Home Stager/Redesign

Alan- that is disgusting and unbelievable. Agent or not, who goes into a stranger's home and takes something from their fridge? And to drink directly from the milk bottle is just too ICK for words. 

Aug 01, 2023 05:24 PM
Alan May

you've got my vote, Ms. Streib.

Aug 02, 2023 04:00 AM
Dr. Paula McDonald
Beam & Branch Realty - Granbury, TX
Granbury, TX 936-203-0279

WOW! How gross! This agent was certainly brazen and made a very unwise decision. Got milk?

Aug 01, 2023 07:03 PM
Alan May

I wouldn't drink directly out of the bottle in my OWN fridge.

Aug 02, 2023 04:01 AM
Laura Cerrano
Feng Shui Manhattan Long Island - Locust Valley, NY
Certified Feng Shui Expert, Speaker & Researcher

Relating lactose intolerance and real estate is a miracle of brilliance and I admire it definitely…

Aug 01, 2023 11:14 PM
Alan May

aww, shucks.

Aug 02, 2023 04:01 AM
Lise Howe
Keller Williams Capital Properties - Washington, DC
Assoc. Broker in DC, MD, VA and attorney in DC

Fascinating to read the comments and see how many veer to the issue of being recorded rather than the idea that you should always behave appropriately even when you know no one is watching. This was just wrong - and disgusting

Aug 02, 2023 03:48 AM
Alan May

It's a pretty easy shift.

Aug 02, 2023 04:02 AM
faye schubert
Retired - Branson, MO
Living the Branson Lake Life

That is incredibly stupid.

Cameras are very small and everyone should be forewarned all conversations and anything done in the house is being viewed.

Aug 02, 2023 04:53 AM
Alan May

... and even if there were no camera...

Aug 02, 2023 07:32 AM
Kat Palmiotti
406-270-3667, kat@thehousekat.com, Broker/REALTOR® - Kalispell, MT
Helping your Montana dreams take root

Oh for crying out loud - that was wrong on several levels! Drinking milk straight from the container - yuck. Drinking milk that doesn't belong to you straight from the container - double yuck. Doing something unprofessional while working - dumb. Not opening up those heavy drapes near the sofa - ridiculous!

Aug 02, 2023 05:29 AM
Alan May

yeah... lots of yucks.. i'm going to go with the double yuck.

Aug 02, 2023 07:33 AM
Carol Williams
Although I'm retired, I love sharing my knowledge and learning from other real estate industry professionals. - Wenatchee, WA
Retired Agent / Broker / Prop. Mgr, Wenatchee, WA

WTH? Who does that? And, he did it so casually. It wasn't a small sip either, not that it makes any difference. It was incredibly stupid, inconsiderate, and unprofessional.

Aug 02, 2023 05:36 AM
Alan May

Right?  Who does that?!

Aug 02, 2023 07:33 AM
Mimi Foster

And it looked like it wasn't the first time he'd done something like that. He seemed very comfortable with what he was doing. And the shorts! 😉

Aug 02, 2023 10:43 AM
Alan May

You're right about that.  He did seem overly comfortable with that.

Aug 02, 2023 07:45 PM
Dorie Dillard Austin TX
Coldwell Banker Realty ~ 512.750.6899 - Austin, TX
NW Austin ~ Canyon Creek and Spicewood/Balcones

Good morning Alan,

This is so disgusting! Very unprofessional and cost him dearly. We had a similar incident and a realtor was caught swiping chocolate bars and a book! Really!!! She lost her license, job and reputation..so incredibly stupid!

Aug 02, 2023 05:42 AM
Alan May

In my opinion, it didn't cost him enough.

Aug 02, 2023 07:34 AM
Wayne Martin
Wayne M Martin - Chicago, IL
Real Estate Broker - Retired

Good morning Alan. A perfect example of you can't fix stupidity and arrogance. As a managing broker "you are fired" comes to mind, but not nearly enough. Enjoy your day. 

Aug 02, 2023 06:05 AM
Alan May

I can't believe someone decided to hire him after that.

Aug 02, 2023 07:34 AM
Matt Brady
Watermark Capital - Del Mar, CA
One of San Diego's Best Lenders

I would have fired him for wearing shorts with those socks to a showing appointment :-)

Aug 02, 2023 07:38 AM
Alan May


Aug 02, 2023 07:45 PM
Mimi Foster
Falcon Property Company - Colorado Springs, CO
Voted Colorado Springs Best Realtor

They're everywhere! They're everywhere! AMAZING story! I can't even imagine. It's so easy to forget they're there. I learned the hard way (many, many years ago) when I showed a home that had been vacant for almost a year. Seller had moved out of state and there was no furniture. I sat with my clients on the fireplace hearth as they discussed that the home was everything they ever wanted, they'd pay more than full price for it, but they wanted to start low. The Seller obviously countered our offer, and the other agent told me they had our full conversation recorded. Buyer Beware! 😬 

It's not even about being recorded. That the agent could so nonchalantly do that goes to character. I agree. I wouldn't even do that in my own home. Gross on so many levels.

Aug 02, 2023 10:40 AM
Alan May

On so many levels.

Aug 02, 2023 07:46 PM
Nick Vandekar, 610-203-4543
Long & Foster Real Estate Inc 610-225-7400 - Devon, PA
Selling the Main Line & Chester County

Wow, not good, was he a Realtor abiding by the code of ethics....I guess not. Remember the story in NJ where the listing agents were using the home for sale at the shore as their place to get away for a little tryst time?

Aug 02, 2023 12:02 PM
Alan May

Since it happened in Canada, I don't think he was a member of NAR.

Aug 02, 2023 07:47 PM
Jeff Dowler, CRS
eXp Realty of California, Inc. - Carlsbad, CA
The Southern California Relocation Dude


I agree with Kat...lots of yucks in this video scenario. He deserved what he go but surprised about being re-hired.


Aug 02, 2023 08:09 PM
Alan May

Me, too.  If I was a managing broker, I would not have re-hired him.

Aug 04, 2023 06:11 AM
Edward Gilmartin
CRE - Boston, MA

It’s wise to carry a bottle of water with you. Can’t imagine even opening a sellers refrigerator 

Aug 04, 2023 05:29 AM
Alan May

I can't imagine opening the seller's refrigerator, unless the buyer was with me.  Let alone taking something from it.

Aug 04, 2023 06:12 AM
Raymond Denton
Homesmart / Evergreen Realty - Irvine, CA
Irvine Realtor®

I must live in a super friendly place ... most my sellers treat me like their babysitter and say "help yourself to snacks and anything in the fridge while we're gone".  But I always use a glass.

Aug 04, 2023 09:08 AM
Alan May

it's a totally different story when your sellers give you permission.  In this case (if you follow the story) this guy was the buyer's agent, and clearly did not have permission.

Aug 04, 2023 10:59 AM
Elyse Berman, PA
LoKation Real Estate - Boca Raton, FL
Boca Raton FL (561) 716-7824

You can't make this stuff up.

Aug 04, 2023 01:07 PM
Alan May

Well, I suppose you could, but nobody would believe you.

Aug 07, 2023 08:58 AM
Georgie Hunter R(S) 58089
Hawai'i Life Real Estate Brokers - Haiku, HI
Maui Real Estate sales and lifestyle info

Gross.  AND he stood there with the fridge door open the whole time... I hate it when that happens. 🤣

Aug 21, 2023 06:16 PM
Alan May

true that.  You'd think they were married.

Aug 22, 2023 05:26 AM