Texted, Called, Emailed; No Reply
If I were talking about a lame lead from weeping willow, then this would be no surprise to any agents in the business; however, when I am talking about another agent, then this is a sign of an agent who should not be in the business.
I made an appointment to see a house. When I got to the house, I found that the lock box code would not open the box.
I call the agent and I get no answer, but I leave a message. His recorded message was something along the lines of: "I am too busy to answer my phone, try texting me.".
I text the agent, I email the agent, and I respond to the automated request for feedback all along with my voice phone message.
24 hours have passed and I have yet to receive a reply from the agent.
In the meantime, I ask my client if they want to still see the house. They say no. Their decision is primarily based on what they saw of the outside of the house, however, if they had been able to see the interior, maybe they would have been impressed enough to have maintained interest. We will never know. We includes, not only the listing agent, the buyers, and me, but. also, and perhaps most importantly, the sellers.
If you do not have time to properly manage a listing, then you might consider referring it to another agent, hiring an assistant, or not taking it in the first place.
The inability to respond to inquiries, whatever your role in the real estate process, is a disservice to everyone else in the process.