Everything we do, even the slightest thing we do, can have a ripple effect and repercussions that emanate. If you throw a pebble into the water on one side of the ocean, it can create a tidal wave on the other side.
One of my listings - a lakefront lot with beautiful views offered at a surprisingly affordable price - recently went under contract very quickly after multiple offers.
Several weeks later, I got a call from the buyer, inquiring whether it was possible to cancel the contract. It seems they received some bad news about a health matter.
Did I mention I love my seller? When I explained the reason for the request - before I could finish - she said "of course" and "is there anything else they need"? She had never met them, it was just the response of a human with a very big heart.
The next day, I arranged for a fruit basket to be delivered to the (now former) buyers, with a simple note of hope that they will navigate the times ahead with love and good support.
Here is part of the note I received:
Even though we’ve only just met, your kindness truly shines through. It’s acts of compassion like yours that remind us of the good in the world. Thank you for brightening our day during a challenging time.
We cannot solve every problem. But we can be kind, and always remember our common humanity.
By the way, the property is under contract again, with the same terms, to buyers who are grateful they had a second chance to buy the property they love.