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Good Grief!! "We has met the enemy and he is us."

By
Real Estate Agent with RE/MAX Shoreline New Hampshire & Maine

2 of my favorite quotes from the comics; "Good Grief!" is Charlie Brown of Peanuts fames favorite saying. "We has met the enemy and he is us" is from an old comic strip called "Pogo". Pogo was a cartoon opossum and the originator of that saying.

There has been a lot of noise on the net lately about automated home valuation models along with an increase of websites offering them to John Q. Public.

Unfortunately for those that put a lot of stock in these online appraisals they're generally overly broad and very, very often not valid for today's prices in a given neighborhood.

I had a buyer recently I had been sending e mails of listings that nominally met his buying criteria. One day he called and wanted to go look at 3 houses he said he was interested in.

We went and one turned out to be his proverbial dream house. Went back to the office to write an offer and he pulled out not one, not two, but three online valuations of his 3 favorite houses including the one we were fixing to write an offer on.

Good Grief!!

I've never seen such a disjointed batch of alleged comparable sales in my real estate career.

Some of them had used a condo complex just down the street to compare to a single family home in a neighborhood, others were wildly out of the ballpark both ways on suggested values.

After we sat down and went on the MLS to find some valid comparables along with some knowledge I had of those sales, we wrote a successful offer.

The huge flaw with most of these services is that they just pull sales from databases and the programmers have no clue as to where they've told it to look.

They also don't (and can't) factor in nuances we would likely be aware of like sellers paying closing costs for a buyer, redecorating-done or not, property size, and a host of other very important variables.

There's way too much of these so called "instant appraisal" services running around out there.

We need to go a much better job of educating the public and our buyers and sellers about the flaws and limitations of these online valuation guys or we'll be dealing with stuff like this on every sale.

Somehow I don't have high hopes of that happening.

"We has met the enemy and he is us."

Posted by

Jim Lee , REALTOR®, Certified Residential Specialist (CRS)

http://JimLee.com  RE/MAX Shoreline

100 Market St., Suite #200, , Portsmouth, NH 03801 Phone: (603) 431-1111 x3801

Visit New Hampshire Maine Real Estate.com to search homes, get Seacoast area information, and find out how great living on the New Hampshire and southern Maine Seacoast really is.

 

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Terry Moravec
Keller Williams Premier Realty - Blaine, MN
One would hope that a person who uses these "services" and gets values that vary by 50-60% might see the need for a professional who actually knows the market the home is in.
Aug 29, 2006 06:20 AM
Erika Cannet
Optimar International Realty - Hollywood, FL
There are many ways to skin a cat...
Aug 29, 2006 07:18 AM
Kristal Kraft
Novella Real Estate - Denver, CO
Selling Metro Denver Real Estate - 303-589-2022
There is a huge disconnect between information & understanding.  Information is readily available, the importance comes in the ability to understand it.  Consumers think just because they found some information, now they now the market.  Nothing is further than the truth.
Aug 29, 2006 07:40 AM
Ken Stampe
iBrandPlan.com - Grow your e-Profile & Brand - Dallas, TX
iBrandPlan

As a counter-point, from a refinancing standpoint Fannie Mae's acceptance of automated valuation methodology has saved many consumers the cost of an appraisal. I believe that automated valuation methodology better suits the refinancing transaction then the purchase transaction.

That said, I have closed 3 loans this year which were purchase transactions that Fannie Mae did NOT require an appraisal due to their automated valuation. Now, that didn't help the buyer or the buyer's agent position the correct offer but it still saved the client the appraisal fee.

 Ken Stampe

http://blog.homeloandfw.com

 

Aug 29, 2006 08:35 AM
Karen Hurst
RICOASTALLIVING.COM - Warwick, RI
Rhode Island Waterfront!

Ken,

It may save an appraisal fee, but is that the best end result? These people did not have a proper appraisal. If what Jim says is true of these appraisals, not even using the same type of home (condo vs single family), wouldn't that unjustify the appraisal? I think in a world where everyone is trying their hardest to be quick, they are losing the efficient and good quality part. It's interesting to watch how this will all turn out.

Good post Jim.

Aug 29, 2006 08:54 AM
Sharon Simms
Coastal Properties Group International - Christie's International - Saint Petersburg, FL
St. Petersburg FL - CRS CIPS CLHMS RSPS

It's the old story - do you want something quick and easy, or do you want something that's accurate.

Then to the advisor/counsellor - yes, it's worth having a professional evaluate the information.

Aug 29, 2006 12:02 PM
Gerhard Ade
eXp Realty - Seattle, WA
What sets me apart, will set you apart.
Ade HouseThanks for bringing up the topic, Jim. One of the maladies of the computer age and the Internet: more quantity than quality. Data is not information until it is examined and understood. The more people will be disappointed by the mountains of data and hurt by the miscalculations the sooner the pendulum will swing back to reliance on expert human resources. -- Gerhard
Aug 29, 2006 02:19 PM
Sara Lipnitz
Max Broock Realtors - Birmingham, MI
I agree that the responsibility falls on us as professionals to continually educate out clients on all aspects of the market.  I keep thinking that I may add some sort of verbiage about that in my marketing pieces that I give to potential buyers and sellers.  I just wonder if I would be opening a larger can of worms??
Aug 29, 2006 02:33 PM