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Throw them a lifeline . . .

By
Real Estate Broker/Owner with Cornerstone Business Group Inc 0225086119

When I was a teenager, I was a lifeguard during the summer months. That happened for about four summers. Fortunately, I never had a serious rescue. Sure, a kid here and there got in a little trouble. Sometimes they would go a little too long before taking a rest. On occasion, I would jump in and simply push them to the side. Once in a great while, I did throw a lifeline with a life preserver. Here again, it was almost too much for the circumstance, but it did the job. Thankfully, I never had a close call.

In this business, there are a lot of agents who decide they can swim because they see great swimmers out in the market making it look easy. If you've been in this business for a while, and you've become good at what you do, you can make it seem simple. When the water is smooth and the weather is good, swimming seems almost natural. The same is true of real estate. When the economy is humming and there is a good balance between available houses, great interest rates, money to borrow and plenty of buyers, the business can look like a ride in the park. But, like 2008 when the markets collapsed and true skilled agents came floating to the surface, the poor swimmers get washed away. In 2008, our market had 1300 agents in an area where there are 156,000 residents (including kids). There was nearly 1 agent for every 10 adults. By the end of 2008, there were approximately 380 agents. That was 280 too many, but I digress.

Those of us who have survived the waves of the good and bad real estate markets have a lot too offer. I was at a family event recently where a photographer came to do family portraits. It was a lot of fun family event and I met a great photographer. I found out the photographer was also a real estate agent. I asked her where she held her license and she told me she was getting ready to ask her broker to send her license back. Curious, I asked how long she had been in the business and why was she giving up her license? She said three months. Three months? She said it was a lot harder than she expected and she wasn't doing any business and she couldn't afford to sit on the financial sidelines any longer. 

I asked her if her office had a referral agent program, and confirmed that it did, but it wasn't working well. Hmm? I did encourage her to talk to her broker, but if she was still intent on sending her license back to come and talk to me about joining our office referral program. What is an office referral program? We set up a second brokerage, with a similar name, a few years ago to aid our agents when life became to busy for them to keep up with their lives and real estate. One of my agents wanted to go back to college to get a second post-graduate degree. It was because of her that I started our referral company. I had her put her license in our referral program. In the program, she would not be allowed to show property, give advice to clients or access the MLS, but she would not be have to pay local board dues (which are very high). She would do CEs to maintain her license, which are free with different schools. The biggest benefit is that she maintains her license without having to retake licensing tests, without having to pay board fees and any clients she refers into the company would earn her a 20% return on the referral if a deal closed. She would be paid without doing the work. A win-win for the company and the agent. 

This young agent will likely join our referral company soon. She can maintain her license, do none of the work and ultimately early 20% on her referrals into the company. This is where being a lifeguard comes in handy. Not all swimmers are drowning, but in the moment, they may not realize it. Those of us who have been at this for a while can keep them from going under when everything in their world says otherwise. Throw those agents a lifeline. They will appreciate it.

Comments(20)

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Kathy Streib
Cypress, TX
Home Stager/Redesign

Hi Mike- this is just like you to do what you can to help others. I like this idea for all of the reasons you offer the program.  

Feb 05, 2024 06:10 PM
Mike Cooper, Broker VA,WV

Thank you, Kathy. You are so generous. 

Feb 05, 2024 06:21 PM
Lanette Branch
Taylor Properties - Bel Air, MD
Bel Air, MD Real Estate Agent

What a great analogy used to describe a much-needed program! Nice post, Mike Cooper, Broker VA,WV.

Feb 05, 2024 07:24 PM
Michael Jacobs
Pasadena, CA
Pasadena And Southern California 818.516.4393

Hello Mike - you share two excellent examples.  Your post successfully ties them together too. Reaching out to lend a helping hand works on multiple levels.   

Feb 06, 2024 03:30 AM
Sham Reddy CRS
Howard Hanna RE Services, Dayton, OH - Dayton, OH
CRS

Realtors don't retire, they just switch their focus on to referrals!!! Thanks for sharing Mike!!!

Those of us who have been at this for a while can keep them from going under when everything in their world says otherwise. Throw those agents a lifeline. They will appreciate it.

Feb 06, 2024 04:08 AM
Wayne Martin
Wayne M Martin - Oswego, IL
Real Estate Broker - Retired

Good morning Mike. Started a referral company in the late 70's. Many made good side money off their referrals. What a win-win. Enjoy your day.

Feb 06, 2024 04:18 AM
Bill Salvatore - East Valley
Arizona Elite Properties - Chandler, AZ
Realtor - 602-999-0952 / em: golfArizona@cox.net

This is such a tough business to start in.  what you are sharing is so true and kind. Bill 

Feb 06, 2024 04:43 AM
Kat Palmiotti
eXp Commercial, Referral Divison - Kalispell, MT
Helping your Montana dreams take root

Excellent post, and great program you added to your business. We have the same service in our company; in fact, I joined it so I'd have more time to learn woodworking and help the family furniture/etc business succeed. I hope that lifeline is caught!

Feb 06, 2024 04:45 AM
Ed Silva, 203-206-0754
Mapleridge Realty, CT 203-206-0754 - Waterbury, CT
Central CT Real Estate Broker Serving all equally

We have something similar in our area and it does allow for agents to keep abreast of the market and offer opportunities to agents while not having to start with the classes to regain the license.

Feb 06, 2024 04:47 AM
Michael J. Perry
Fathom Realty - Lancaster, PA
Lancaster, PA Relo Specialist

I have at least 6 former Agents who constantly send me leads , in fact I’m showing a house tomorrow from one . Having a Referral Alternative Group for non NAR agents is Gold 

Feb 06, 2024 06:48 AM
John Juarez
The Medford Real Estate Team - Fremont, CA
ePRO, SRES, GRI, PMN

Your "park your license and do referrals" program is interesting. I can't think of any similar model around her. That may be because of a difference in state real estate laws but I really don't know.

Feb 07, 2024 04:58 PM
Myrl Jeffcoat
Sacramento, CA
Greater Sacramento Realtor - Retired

I have shaken my head a number of times in the past, when I'd hear a new agent speak about why they became agents. It was because it was easy.  It didn't take long for them to find another avenue of work, or to change their perspective about what it took to be a really good agent.

Feb 07, 2024 06:06 PM
Myrl Jeffcoat
Sacramento, CA
Greater Sacramento Realtor - Retired

CONGRATULATIONS Mike, on having this blog FEATURED in the Old Farts Club group!  

Feb 07, 2024 06:11 PM
Kathy Streib
Cypress, TX
Home Stager/Redesign

Feb 10, 2024 07:30 PM
Mike Cooper, Broker VA,WV

Thanks for including me with this great group of blogging wizards.

Feb 11, 2024 07:45 AM
Leanne Smith
Dirt Road Real Estate - Golden Valley, AZ
The Grit and Gratitude Agent

What a great as well as creative and giving solution.  Good morning to you.

Feb 11, 2024 06:33 AM
Dorie Dillard Austin TX
Coldwell Banker Realty ~ 512.750.6899 - Austin, TX
NW Austin ~ Canyon Creek and Spicewood/Balcones

Good morning Mike Cooper, Broker VA,WV ,

I'm so glad that Kathy Streib featured your post in her "Ah ha" moments for the week. What an awesome analogy! You really did help this agent with your program...she may change her mind down the road and choose to be active again...who knows!

Feb 11, 2024 06:51 AM
Candice A. Donofrio
Next Wave RE Investments LLC Bullhead City AZ Commercial RE Broker - Fort Mohave, AZ
928-201-4BHC (4242) call/text

Feature worthy!

1. 3 months is like 'one day' in 'real estate dog years' - very few of us set the world on fire in 3 months

2. How perfect of you to offer a solution! I've acquired a referral agent for the first time in my office . . . she's worked 40 years and knows everyone. WIN

3. Maybe after a while of matchmaking, she'll get her feet wet again . . .

Great thinking and solving!

Feb 11, 2024 06:57 AM
Thomas J. Nelson, REALTOR ® CRS,ABR,PSA,RCS-D, ePRO
Big Block Realty 858.232.8722 - La Jolla, CA
Serving Coastal San Diego, Veteran's & Seniors

I too was a lifeguard for 2 summers in the 1980's. 

Great analogy and I just last week helped an agent 8 months in and struggling.
I met him because he cold called me to sell my house LOL. After I explained I'd sell it myself ....in about 25 years, I offered him some solicited advice.

Feb 11, 2024 08:09 AM
Will Hamm
Hamm Homes - Aurora, CO
"Where There's a Will, There's a Way!"

Hello Mike and glad Kathy included you on her Sunday list to share with us.  Great information in your blog.

 

Feb 11, 2024 09:02 AM
Joyce M. Marsh
Luxury Home Couture - Daytona Beach, FL
Joyce Marsh Homes & Design

I was always grateful for those that lent a helping hand to me when I first started out so I always try to help new agents whenever I can.

Feb 11, 2024 09:16 PM
Endre Barath, Jr.
Berkshire Hathaway HomeServices California Properties - Beverly Hills, CA
Realtor - Los Angeles Home Sales 310.486.1002

Mike Cooper, Broker VA,WV  I follow you and missed this great post, so glad Kathy Streib  Featured it otherwise I would have not seen it, Endre

Feb 11, 2024 09:18 PM