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Birds of a feather...

By
Real Estate Agent with Jameson Sotheby's International Realty

In my years in real estate I have learned one immutable truth:

Quality agents tend to attract quality clients.  And the converse applies as well.  Snarky, nasty agents tend to attract similar clients.

You know when you have multiple offers, and among those offers are Agent A, an agent you have know for years who is charming, delightful, professional and has always treated you kindly... and Agent B who you've also known for years who is argumentative, difficult, disorganized and disheveled and has always given you grief.

Both agents are successful, and both agents have a history of getting their clients to the finish line, so that's not at issue here.  But with agent A, you know that their clients will be will informed, and their expectations will be met.  Because of that inspection will be smoother (even if issues are raised), both because the agent is reasonable and by the transitive property their client will be reasonable.

Agent B, on the other hand, is known to be irascible, and difficult and reinforces their client's cantankerous complaints in a big way, thereby exacerbating any inspection issues that might be raised, instead of trying to help their client find a smoother path.

I can't honestly say that my theory can be proven, that Nasty agents attract nasty clients, and vice-versa, but don't it always seem to be the way?

Posted by

 ALAN MAY, Realtor®   
Specializing in Evanston Real Estate and North Shore Real Estate

Jameson Sotheby's International Realty, 2934 Central Street, Evanston, IL 60201
Office: 847.869.7300      Cell: 847.924.3313      Email: Almay@aol.com

Evanston Real Estate & North Shore Real Estate
Licensed in Illinois

   

Comments(13)

Sham Reddy CRS
Howard Hanna RE Services, Dayton, OH - Dayton, OH
CRS

Great statement Allen. Thanks for sharing!!!

Quality agents tend to attract quality clients.  And the converse applies as well.  Snarky, nasty agents tend to attract similar clients.

May 08, 2024 03:58 AM
Alan May

Thank you, Sham.

May 08, 2024 04:16 AM
Brian England

Luckily, I got to see the first reply before it got deleted, haha.

May 08, 2024 05:06 AM
Alan May

I had a re-thunk.

May 08, 2024 05:15 AM
Kat Palmiotti
eXp Commercial, Referral Divison - Kalispell, MT
Helping your Montana dreams take root

I'm pretty sure there can be nasty/ineffective agents who have nice clients who just don't know what other options they might have had. But by picking the wrong agent to represent them, they could lose out on their dream home.

May 08, 2024 05:00 AM
Alan May

I'm sure you're right. We've all had clients who are just not a good fit.

May 08, 2024 05:16 AM
Dan Hopper
Dan Hopper - Gold Way RE - Westminster, CO
Colorado Broker / Referral Services

There have been clients out there that will direct you to choosing an option of working with them or not, as well.  Less grief for either party seems to be the acceptable option, so sometimes you fire yourself or them, and move on with a smile.

May 08, 2024 05:06 AM
Alan May

It's can be a truly liberating experience.

May 08, 2024 05:17 AM
Brian England
Ambrose Realty Management LLC - Gilbert, AZ
MBA, GRI, REALTOR® Real Estate in East Valley AZ

I have seen that in my market and I have even seen the clients of agent B lose out in multiple offer situations because of them, haha.

May 08, 2024 05:06 AM
Alan May

Me, too.

May 08, 2024 05:17 AM
Michael Elliott
Fathom Realty - Burlington Township, NJ
Burlington, New Jersey Residential Sales

While there are exceptions to every rule, like does attract like, no doubt about it.

May 08, 2024 05:15 AM
Alan May

There are always exceptions.  But the rule is the rule is the rule.

May 08, 2024 05:19 AM
Wayne Martin
Wayne M Martin - Oswego, IL
Real Estate Broker - Retired

Good morning Alan. Must agree and in my over 40 years in the business I choose to do business with your agent "A". As for agent "B" they are free to do business with others. Life is just too short. Enjoy your day.

May 08, 2024 05:38 AM
Alan May

Given the choice, I think we would all opt for Agent "A".

May 08, 2024 07:02 AM
Carla Freund
Keller Williams Preferred Realty - Raleigh, NC
NC Real Estate Transition & Relocation 919-602-848

Great post Alan. This is often so true.

May 08, 2024 06:01 AM
Alan May

Thank you, Carla.

May 08, 2024 07:02 AM
Nick Vandekar, 610-203-4543
Realty ONE Group Advocates 484-237-2055 - Downingtown, PA
Selling the Main Line & Chester County

Sometimes, I think even if the nasty agent's client is understanding the agent themselves turns it into a confrontation as they seem to believe they have to prove how amazing they are.

May 08, 2024 08:21 AM
Alan May

I have seen a few agents like that... who feel they have something to prove and like to turn a transaction into a confrontation.

May 08, 2024 12:52 PM
Liz and Bill Spear
Transaction Alliance 513.520.5305 www.LizTour.com - Mason, OH
Transaction Alliance Cincinnati & Dayton suburbs

I think if an agent acts as a gatekeeper, even if the other side (or their own client) is pegging out the jerk-o-meter, they can prevent escalations and emotions winning out.
Not every message and complaint needs to be forwarded unfiltered.  I much prefer to attract clients who at least act reasonably.  Truly unreasonable ones I have the option of trying to guide them back in line, grinding my teeth, or practicing catch and release.

May 08, 2024 10:31 AM
Alan May

Not everyone has the luxury of catch and release.  Some agents are just too hungry.

May 08, 2024 12:53 PM
Kathy Streib
Cypress, TX
Home Stager/Redesign

Hi Alan- it isn't always the case of Opposites Attracting. There is the occasion when the client doesn't realize that they don't have to work with Snarky Sam. 

May 08, 2024 05:44 PM
Alan May

I think the "opposites attract" is something else.

May 09, 2024 03:23 AM
Dorie Dillard Austin TX
Coldwell Banker Realty ~ 512.750.6899 - Austin, TX
NW Austin ~ Canyon Creek and Spicewood/Balcones

Good morning Alan,

I have always felt that quality agents attract quality buyers and the converse applies as well. They often feel like they have made a match in heaven. If a client is cantankerous often expect the fame behavior from the agent. If the client is reasonable the agent most likely is easy to work with and will actually work through problems and not be snarky!!

May 09, 2024 08:42 AM
Alan May

My thoughts, exactly.

May 09, 2024 02:38 PM
Leanne Smith
Dirt Road Real Estate - Golden Valley, AZ
The Grit and Gratitude Agent

I am unsure but I do believe quality agents will discard or decline to work with problem clients and those clients may venture forth to not so quality agents.

May 10, 2024 01:17 PM
Alan May

That might explain things a bit.

May 11, 2024 05:41 AM
Dorte Engel
RE/MAX Leading Edge - Bowie, MD
ABC - Annapolis, Bowie, Crofton & rest of Maryland

Dear Alan,

It used to be quite common to work with nasty agents, but they seem to wash out over time or have their license revoked for illegal behavior. I no longer meet many of them. Maybe clients can quickly research online and avoid them for the most part.

May 13, 2024 08:36 PM
Alan May

Unfortunately, I know plenty of narsty agents who are inexplicably successful.

May 14, 2024 06:49 AM