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When it Comes to Buyers Treat them With: Kindness, Politeness, Care

By
Real Estate Agent with HomeSmart

FIRST if they are not paying cash, you want to have them preapproved to see how much of a mortgage they can afford, and some buyers do not want to spend to the top of what they can qualify for. Be sure and ask them about that. 

The process of a real estate agent with a buyer would be somewhat like visiting a doctor or dentist, in my opinion.

You ask questions, ask questions, ask questions... Such as: What is important to you about living over there? Why do you prefer a one story with no pool? What is important to you about moving in June? 

When you go to the dentist, they ask questions, they do not just start drilling on the left side because you said the pain was on the left. They want to pin point down the exact location of the situation. 

If we could get the sellers to pay some of your closing cost how would that feel to you? Some key words to help you pinpoint your buyers concerns by using the words: feel, find, felt.

This way you are not irritating the buyer by showing them home after home after home which does not suit their needs. 

In more than 920 successful transactions, I can recall several times when I became introduced to a buyer, who was UNHAPPY with the Realtor they has spent time with, and they even said: the agent was NOT LISTENING TO ME.

I hope your day is as great as mine.

Dan Dee McGinnis

The Pumpkin Man

 

Show All Comments Sort:
Laura Cerrano
Feng Shui Manhattan Long Island - Locust Valley, NY
Certified Feng Shui Expert, Speaker & Researcher

Absolutely mind boggling let me have to remind you how to be a person and be polite! Great post regardless

May 14, 2024 10:47 PM
Laura Cerrano
Feng Shui Manhattan Long Island - Locust Valley, NY
Certified Feng Shui Expert, Speaker & Researcher

I think it is really important to know what you’re hiring before you hire. It seems obvious and common sense but common since you Get another place a little better

May 14, 2024 10:51 PM
Nina Hollander, Broker
Coldwell Banker Realty - Charlotte, NC
Your Greater Charlotte Real Estate Broker

Good morning, Dan... the biggest reason I entered this profession is because I'd had too many personal experiences with agents who did not listen to me. And I've picked up a ton of business in the past 30 years from people who told me their previous agents had not listened to them.

May 15, 2024 04:03 AM
Wayne Martin
Wayne M Martin - Oswego, IL
Real Estate Broker - Retired

Good morning Dan. Until you understand a buyer's current dissatisfaction you cannot provide the path to future promise. Enjoy your day.

May 15, 2024 04:19 AM
Michael Jacobs
Pasadena, CA
Pasadena And Southern California 818.516.4393

Hello Dan - listening is good and careful listening is even better.   When a connection occurs, that can best for each other in any relationship including real estate.  

May 15, 2024 05:58 AM
Kathy Streib
Cypress, TX
Home Stager/Redesign

Hi Dan- When I managed a staffing office, I told my consultants that you cannot begin to tell an applicant or a company that you can help them until you listen to them and learn what they want. 

May 15, 2024 06:10 PM
Edward Gilmartin
CRE - Boston, MA

In the market of the past decade I’m afraid a lot of buyers panicked and bought a home they didn’t really like but got caught up in the frenzy and probably paid more than they intended

May 19, 2024 11:03 AM