Working with a REALTOR®

Real Estate Broker/Owner with Golden Girls with SW Desert Homes BR564219000

I wrote this blog posting a few weeks back, in reaction to yet more unfavorable headlines out there.  I stewed on it for awhile, and finally feel like I can put it out there.  

I feel the times ahead really call for, and will be improved upon, with excellent communication.  Transparency, authenticity, honesty - I like those words that end with Y.

So, here's my "ponderings" as I react to the news around us:

It’s an interesting thought.  I was reading a rant by a national real estate coach regarding collusion.  He mentioned he must have missed the invites to those meetings where all the agents got together to conspire on commission.  He went on to say he’s never seen ANY agents working together to do anything at all…let along ALL. (oh my, HE was on a rant too!)

It is a point as all the USA homeowners are receiving post cards on how they’ve been ripped off by the real estate profession, and we’re left holding the bag on explaining our worth and value.  

However, shouldn’t we have been doing that all along?

You know, a hamburger in Tucson costs anywhere from $7-$20, a taco is maybe $5, the gas stations all seem to be within pennies of each other, and it costs roughly the same for a haircut wherever you go outside of a designer studio.  Are they all price-fixing?

As real estate agents, we must now speak up.  Fight for our American right to earn a living.  Our living wage on top of the liability, the due diligence, risk management, and the requirements of being a real estate agent on your behalf.

Many of us ascribe to the Code of Ethics, earning us the right to call ourselves REALTORS.  Violations cost money, and we can lose our jobs.  

I realize the lawyers are doing their “job” and the public should be protected. Better communication is something we all can always work towards.  We can get caught up in jargon and paraphrasing and miss out on the bottom line…our clients sometimes need more explanation than our paraphrasing allows.

Top agents have spent years building their brand.  The young whippersnappers (ha, my grandma’s word) are knocking on doors and using old school methods to get experience under their belts. 

So, let’s work together.  Let’s forget the headlines, forget the noise, and sit down and communicate. Transparency, authenticity, honesty - it's a two way street as well!

ChatGPT generates answers based on patterns and information learned from a vast dataset of books, articles, and other texts processed through a deep learning model known as GPT-4. It uses this training to predict and construct coherent responses without accessing real-time data or the internet.

For fun, I asked Chatgpt why real estate agents choose their vocation.   Here’s what it said:

1. Passion for Real Estate and Helping Others:  Many agents have a genuine interest in real estate, architecture, and home design. They enjoy helping people find their dream homes, sell their properties, and achieve their real estate goals.

It went on to say our careers provide a sense of fulfillment and purpose.

This isn’t just MY reason for choosing real estate as my path.  Most of us as Real Estate Agents and REALTORS® find it a driving passion.

Better communication can help us all.  Let’s meet, let’s talk.  We’re "out" to work with you as you move towards your next real estate goal.

Posted by


If I can assist you in your home buying or selling in Marana, Tucson, Oro Valley, or Vail, please don't hesitate to call me!  Email at

Cara Marcelle Mancuso, Designated Broker, Golden Girls with SW Desert Homes     520-909-2988   

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Michael Jacobs
Pasadena, CA
Pasadena And Southern California 818.516.4393

Hello Cara - isn't it interesting how ideas can stew then simmer on our collective stoves as we prep, dice, cut as well as serve a meal that can become a feast.  Or is it a failure?  Or a faux pas?   French cooking or interpretation of the language always seems to beyond my comprehension.   

Much like the casserole of the NAR settlement we shall see what's left over.  Or what ends up in the compost bin.  We shall see.  As for me - I am clearing the table and then doing the dishes.  Because sometimes that's what needs to be done.  

May 31, 2024 10:14 AM
Cara Marcelle Mancuso

Wow, Michael Jacobs. That's just profound visualization.  I love the analogy. It will be interesting to see what's left on the table, and who is sitting at it.  The recent response from our large MLS systems are one reaction - I can't wait for the ensuing table talk.

May 31, 2024 10:18 AM
Michael Jacobs


May 31, 2024 10:19 AM
Anna "Banana" Kruchten
HomeSmart Real Estate - Phoenix, AZ

Cara I'm glad you spoke out about this whole situation.  It seems so ridiculous to me that there is confusion with buyers or sellers about commission. Especially here in AZ as we've spelled it out clearly in a document and have for many, many years.  Follow the money I say......

May 31, 2024 03:16 PM
Cara Marcelle Mancuso

I think being an "escrow" state has helped us Arizona agents to be more transparent in our dealings with clients.  We're pretty serious about our paperwork!!!  My clients have been interested to chat about the headlines and remember that we'd had those discussions before when entering a real estate transaction! Hope all is well Anna "Banana" Kruchten 

May 31, 2024 03:49 PM
Dorie Dillard Austin TX
Coldwell Banker Realty ~ 512.750.6899 - Austin, TX
NW Austin ~ Canyon Creek and Spicewood/Balcones

Wow! What a great post! We've been on the menu for years and attorneys have been rubbing their hands together knowing sooner or later they could make a killing. There will be plenty of table talk the end of 3rd and 4th quarter. We close with title companies so are use to disclose, disclose and have mountains of paper work which gives clarity to the consumer from the get go on how we work in Texas. Always have a buyer agency agreement and a listing agreement. Lets see how how the dust settles!

May 31, 2024 04:16 PM
Cara Marcelle Mancuso

It sounds like you are very prepared, Dorie Dillard Austin TX , over in the Canyon Creek and Spicewood/Balcones area.  I love a paper trail - don't you??  I look forward to the days when we are looking BACK on all this and everyone is using a Buyer-Broker to help protect their clients.

Jun 10, 2024 09:25 AM
Kathy Streib
Cypress, TX
Home Stager/Redesign

Cara- I'm so glad your post was featured!!! I'm glad you mentioned gas stations!  Look on one corner and you can guarantee that the price will be the same as the gas station on the other corner. Fees and prices in other professions/industries are not all over the board. 

May 31, 2024 07:42 PM
Cara Marcelle Mancuso

Hi Kathy Streib. In reading my original inspiration, I remember thinking (and there's a great, great parallel) that there might be a $10 pizza out there in a sea of $18 pizzas, but do you actually want to eat it!!!

Jun 10, 2024 09:26 AM
Endre Barath, Jr.
Berkshire Hathaway HomeServices California Properties - Beverly Hills, CA
Realtor - Los Angeles Home Sales 310.486.1002

Cara Marcelle Mancuso  great message, my take has been so many agent come to this business not knowing how difficult it really is some think it is easy money unlike your Chat GPS or whatever you looked it up.... We work extremely hard for the little money we make... that is just 29 years of being a Realtor.... it has never been about the commissions for me ... it has always been making my clients happy and the rest falls in place... I just closed a deal my commission was less than $200 but I worked my you know what off to make it happen...Endre

May 31, 2024 11:00 PM
Cara Marcelle Mancuso

I always love the transparency you show in your responses in Active Rain, Endre Barath, Jr.  I think folks are in great hands with Endre Barath, Jr. in Los Angeles and Beverly Hills.  That's quite a history of success in a competitive field.

Jun 10, 2024 09:28 AM
Brian England
Ambrose Realty Management LLC - Gilbert, AZ
MBA, GRI, REALTOR® Real Estate in East Valley AZ

I am hoping that it will chase out of the industry all of the bad agents, I think the good agents will be just fine!

Jun 01, 2024 05:53 AM
Cara Marcelle Mancuso

Me, too, Brian England   There always seems to be a cycle of new agents, but the RE as a hobby groups seem to drop off the quickest.  It's not a career for the unmotivated and unlearned!

Jun 10, 2024 09:29 AM
Kathleen Daniels, Probate & Trust Specialist
KD Realty - 408.972.1822 - San Jose, CA
Probate Real Estate Services


I did not get my panties all wadded up in the lawsuits or the settlement agreements.  That tends to describe me though as I am crowd adverse.  If thousands of people are headed in one direction you will find me going in the opposite direction.  

Like most things, I will deal with it, if/when I need to.  That does not mean I won't be prepared, That is what my team of attorneys are for. 

Regarding "transparency, authenticity, honesty ... so pathetic that some folks don't know what that is ... and would not know if it were biting them in the backside. 

Congratulations on the Feature! 


Jun 01, 2024 08:09 AM
Cara Marcelle Mancuso

A wonderful attitude Kathleen Daniels, Probate & Trust Specialist .  New directions are always needed in order to stay fresh - AND relevant.  That's why I personally like change in my careers....keeps us learning and on our toes!

Jun 10, 2024 09:31 AM
John Juarez
The Medford Real Estate Team - Fremont, CA

I am with you 100%, Cara. 

Transparency, Authenticity, honesty...who could ask for more?

Jun 02, 2024 07:46 PM