I received my daily email from Seth Godin today, talking about "the third impossibility".
Radio/Television
Internet
AI
As we enter this age of unfathomable technology, I think it will be wise to remember the value of human touch as well.
In our careers, personal interaction can translate to stronger relationships and deeper connections with our clients and colleagues. When we take the time to listen, understand, and respond with empathy, it shows that we're more than just professionals—we're people who care.
You've likely heard the saying, "People like to work with folks they know...like...and trust". I don't believe that means an email or text is going to replace the value of "face to face".
Our interactions bring an element of creativity and problem-solving that technology can't always match. Personal experiences invite others to share as well. Non-verbal cues, body language and emotion can enrich our interactions and relationships.
In our workplace and within meetings, the personal touch can enhance collaboration and teamwork. Camaraderie and trust within teams lead to more effective and positive work environments. Although a real estate agent often works as an independent contractor with our clients, the process of sharing and communicating with empathy feeds our mental well being.
With that, we work towards balance.
While technology streamlines our work load and offers convenience, it’s the human elements that add depth and meaning to our interactions. Combining efficiency technology with the warmth of personal engagement can create a more balanced experience for everyone involved.
It can be as simple as picking up the phone to say, "I'm sending you an email to follow up on our discussion over getting your home ready to sell". Reinforcement of the human element, the human touch, provides meaningful communication. Or, meet in person to pick up those Arizona seller disclosures.
As we navigate this digital age, let's not forget the power of a heartfelt conversation, a kind gesture, or simply being present. I believe the human touch leaves a lasting impression, fueling our passion and helping to make our professional and personal lives truly enriching.
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