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Is Your Face Frozen?

By
Services for Real Estate Pros with Ward County Notary Services 607851

No one wants to be thought of as insincere but that is what happens when you force yourself to smile while inside you are disagreeing with the person across from you.

 

If a client starts talking about a subject from a point of view opposed to you you do not have to be untrue to yourself and you don't need to be combative in your response. I have found that even saying "let's agree to disagree" can come across as combative to a client.

So what is a professional to do?

Obviously we need to take a breath and find a way to change the subject. Humor often works well (ie) when asked about politics you can say "I'm voting for Snoopy" or you can answer with "I don't think anyone is going to solve the words problems but right now let's talk about solving your Real Estate concerns". Just find an answer that works for you that won't send your client off in a huff.

Posted by

Nina Hollander, Broker
Coldwell Banker Realty - Charlotte, NC
Your Greater Charlotte Realtor

Hi Bob... interestingly, I've virtually never been in a situation where someone was trying to discuss things that were not real estate related. Sometimes questions would be asked and I could always say that legally I was prohibited from answering certain questions and I'm sure they understood.

Jun 11, 2024 11:03 AM
Bob "RealMan" Timm

It surprises me that clients have not taken you off topic Nina Hollander, Broker . You know me, I'd be on my knees is 15 minutes asking you, Nina, to be my bride. 😍

Jun 11, 2024 12:00 PM
Nina Hollander, Broker

Bob "RealMan" Timm can't claim any proposals of marriage either, Bob! :))))

Jun 11, 2024 12:30 PM
Kathy Streib
Cypress, TX
Home Stager/Redesign

Hi Bob- "Let's agree to disagree" has the same impact as saying "With all due respect..." Just smile and move on. 

Jun 11, 2024 07:29 PM
Bob "RealMan" Timm

Over all that has been my experience Kathy Streib  . I lost a best friend over it who just had to continue a conversation that would never lead to us agreeing with each other.

Jun 12, 2024 06:12 AM
Endre Barath, Jr.
Berkshire Hathaway HomeServices California Properties - Beverly Hills, CA
Realtor - Los Angeles Home Sales 310.486.1002

I am all about humor and it always works, no frozen face just a sick joke:)Endre

Jun 11, 2024 10:27 PM
Bob "RealMan" Timm

Humor works for me about 95% of the time Endre Barath, Jr. but there are a few folks out there with no funny bone.

Jun 12, 2024 06:13 AM
Katina Hargrove 352-551-0308
Stake Your Land Realty, Inc. - Eustis, FL
Broker/Owner, SFR®, e-PRO®, GRI, AHWD, REALTOR®

Bob "RealMan" Timm 

I am voting for Tony the Tiger 😋 A joyful heart is good medicine,

    but a crushed spirit dries up the bones.Proverbs 17:22

Katina

Jun 12, 2024 06:07 AM
Bob "RealMan" Timm

One of my favorite Bible verses Katina Hargrove 352-551-0308 .

Jun 12, 2024 06:14 AM
Anna "Banana" Kruchten
HomeSmart Real Estate - Phoenix, AZ
602-380-4886

Humor when used at the right time goes a long way Bob.  And most people are fine with it - at least that's been my experience.

Jun 12, 2024 01:03 PM
Bob "RealMan" Timm

Humor has gotten me out of a lot of tight spots Anna "Banana" Kruchten . It's always my 1st "go to".

Jun 12, 2024 01:17 PM
Kathy Streib
Cypress, TX
Home Stager/Redesign

Jun 15, 2024 06:22 PM