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Have you ever been tempted to tell your client they shouldn't buy this home?

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Home Inspector with Superior Home Inspections - Greater Albuquerque Area InterNACHI 10041206

Have you ever told a client they shouldn't buy this home? 

By 
Home Inspections with Superior Home Inspections - Greater Albuquerque Area InterNACHI 10041206
September 26, 2017 05:53 PM

A re-post from 2017, was a Featured Post, still struggle with this a bit...

As Home Inspectors, it is our job to tell the condition of the home we are inspecting, on that particular day of the inspection. It is not our job to tell them to buy or not to buy, although sometimes it is hard not to! Have you ever had a client ask you if they should buy it? "What do you think... is this a good home to buy?" Been asked that a multitude of times! Always the generic answer, "I cannot tell you whether you should buy it or not. My job is to tell you the condition of it so you and your agent have the tools necessary to make that decision."

One time, back a few years ago, I had a young couple that were really excited about buying their first home. It was a POS (I'm sure you know what that means) Everything I pointed out to them was like "I can fix that", but there was a lot! After about 10 "I can fix that"s, I couldn't hold back anymore and told them I knew he could fix all that stuff, but it was a lot, that in my opinion it would be in their best interest to keep looking until they found one in better condition and that I am sure you and your agent can find one in their price range that was in better condition. I felt so sorry for them, a new first time home buyer, with their future right in front of them looking at a hell hole, a money pit... I couldn't let them do it.

Fast forward to today. My client was an older single lady. Her and her even older mother came to the inspection. This house was also a POS! Needed so much, the roof was actively leaking, a ton of rotted wood in the facia and soffit areas, the furnace was all rusted out because the vent had no cap on it and it was raining right down the vent into the furnace, the windows were not operational, single pane 1950's style crank windows... and so on and so on!

It brought me back to the young couple back a few years ago. I bit my lip and just told them and emphasized heavily what needed to be done. At the end of the walk around I told her that I cannot tell her whether she should buy it or not, but she and her agent should look the report over very closely before she makes her decision.

Was that the right thing to do? Was I out of place, overstepping my bounds? Or would it make you feel good that you kept them from buying a nightmare?

 

Sometimes it's hell having a conscience!

Posted by

 
 
Fred Hernden 

 

 Superior Home Inspections

 

  505-588-9559

 

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 Albuquerque, Rio Rancho New Mexico and surrounding areas...

 

“My mission is to provide superior quality home inspections to my clients to ensure peace of mind so they can confidently make the largest investment they may ever make!"

                   

Please visit my website at: www.SuperiorHomeInsp.com for details!

                 

 

                                     

 

 

Comments(5)

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Roy Kelley
Retired - Gaithersburg, MD

I have often been surprised to see the purchases of homes that need a lot of work. And, many of then never get the needed painting and repairs.

Sep 04, 2024 08:35 AM
Fred Hernden, CMI

Roy - That's why people hire people like me...

Sep 08, 2024 08:02 AM
Kathy Streib
Cypress, TX
Retired Home Stager/Redesign

Hi Fred- It's a tough decision...go with your conscience or do what is required and only what is required of a home inspector. 

Sep 04, 2024 11:13 AM
Fred Hernden, CMI

Kathy - I think every good Home Inspector goes beyond the Standard of Practice, generic is just not good enough!

Sep 08, 2024 08:02 AM
Anna "Banana" Kruchten
Retired Broker/Owner - Phoenix, AZ
602-380-4886

 As to your question.....It depends! If the buyers were capable of handling repairs or it's a total gut job and they had the cash etc  (ie investor) - they are  most likely capable of making the decision. If it was a first time buyer putting down their last dime with no knowledge of how to even begin repairs etc, YES I would be advising them of the pro's and con's and highly recommend we move on and look at other homes.

 

Several years back our best home inspector called me  (thank goodness) about one of our agents trying to sell a home with holes in the roof that he just finished inspecting. Literally big holes in the roof! He said - did he tell you the condition of the home?  Why no he did not!  I knew the agents buyers absolutely could not make the repairs as our agent had told me.  Why the heck he was showing him houses that wouldn't work was beyond me!  Let's just say when the agent came back to the office we had a serious talk.  And no, the buyer did not, could not, have bought the home.  That agent wasn't long for the business of selling homes as he just could not learn from mistakes.  He was a nice guy but holy smokes I could see the lawsuits coming at us - and fast.  No thanks.

 

One other point, myself as well as our agents always attended our home inspections with the  buyers and would be there when the inspector was going over the 'list'.  Most likely the inspector wouldn't advise the buyer but he sure would make it clear just what the facts are.....and the agent could/should take it from there.

Sep 04, 2024 03:49 PM
Fred Hernden, CMI

Anna Banana - I agree 100%!!

Sep 08, 2024 07:59 AM
Michael Jacobs
Pasadena, CA
Pasadena And Southern California 818.516.4393

Hello Fred - fine lines are traveled in real estate as they are in everyday life.  

Sep 05, 2024 04:40 AM
Fred Hernden, CMI

Michael - I think you are right!

Sep 08, 2024 08:00 AM
Faye Y. Taylor
StepStone Realty, LLC - Floresville, TX
Country Living with City Convenience -Wilson Co TX

At one time in my career we were told not to attend the inspection.  Thank goodness, that passed.  Because it is hard to really discuss points with a buyer that you have not heard directly from the home inspector.  Kinda like the game of telephone.  Have to say I have had a fantastic home inspector for the last 15 years.  We are told not to recommend a home inspector but to give 3+ names and let the buyer pick.  I tell my buyers that I will give them 3 plus names and most ask who I recommend.  Then I tell them the story about the guy who found a foundation issue with a home that was so bad the structural engineer that the sellers hired told them not to go out on their master bedroom balcony any more.  The sellers had bought a foreclosure and flipped it; lived in it over a year and had an inspection when they bought. That tells us the difference in home inspectors. The foundation repair cost $8k in 2019. Then the other horror story in that transaction was my buyer spent her down payment on a VACATION.  Talk about want to kill. But my wonderful loan officer pulled a rabbit out of a hat and we closed without the sellers having a clue of how close that deal came to falling apart after they fixed the foundation.  The stories we can tell.  A flip purchased in 2022 because it was so PRETTY that is now a nightmare for the buyers.  Stood there and advised that flips weren't all they were cracked up to be and proceed with caution.  Inspector had hired a new guy who did miss a couple of items but not necessarily his fault as they were pretty well hidden (I guess as I am clueless about some things).  But still a big issue.  So we as agents need good people on our go to list.  Great to have good moral ones. 

Sep 09, 2024 09:09 PM