Do Not Bring Feels To A Fact Fight
Searching out reliable data is a No. 1 priority in my real estate practice. The focus when representing clients has always been facts over feelings because emotions cloud judgment or encourage impulsive decisions..
Effective negotiation requires a cool head and a clear focus on achieving the best outcome. High emotions on either side of a transation may hinder progress, create tension or cause parties to firmly dig in their heels.
Lending an empathic ear when clients voice fears and concerns builds trust and mutual respect. Of course, using humor sometimes relieves tension for those who may be overly concerned. Know your audience.
When people become emotionally charged, they're less likely to listen to others, accept helpful advice or understand anyone else's point of view, only their own. Misunderstandings and conflicts tend to result.
Cooler heads prevail in business transactions, opening up a more professional, fair, and effective environment for everyone. You are the trusted professional and need to maintain that stance at all costs.
Objectivity and logic rule. Ya feel me?
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