Tuesday’s Thoughts…The Right Kind of No

Good morning Kathy. Quotes by the unknown are sometimes more impactful than the ones by known individual. This one is quickly becoming one of my favorites. Thanks! Enjoy your day.

Good morning, Kathy... such an important point. When someone commits and then backs out, trust is lost and often forever. I remember attending a Brian Buffini conference years ago where he said it was as important to have a Do Not Do list as a To Do list so we could keep trust with people to whom we made commitments. I've never forgotten that.

Kathy, Thanks for the mention. We’re currently having a new lawn sprinkler system installed. The first contractor quoted an absurdly high rate, the second was a no-show, but the third was, like Goldilocks would say, just right!

Oh my gosh, that goes back to trust. If a company says they are going to do something and then they don't, I don't trust them and have no interest in working with them going forward. I would definitely respect one that was truthful up front. Geez.

Hello Kathy - while off-topic of your post, whenever "NO" is part of the discussion, my mind typically goes in the direction of next opportunity.  And that certainly works when I hear of double-booking and scheduling mishaps.  While such things can certainly happen on occasion - it sounds more like an excuse than a valid reason when it occurs regularly.  

Good morning Kathy,

Thank you for the mention. This is an important topic as sometimes we need to know when to say no. It's the right thing for everyone!

Interesting and true. I know people who aim to please and cannot fulfill the obligations they say yes to.

It take time to build a good reputation but very little time to lose it. The wrong kind of "Yes" is way worse than an honest "No".

This is good advice to share.

Have a great day and an outstanding week.

I think as we age, we grow to a stage in our lives where we are not so afraid to say NO. When we are younger we are striving to please others, and often say Yes, when we should say no or later.

Kathy, when I went to real estate school, they emphasized not to over commit if you cannot show up!    I have a listing that had a first listing agent that set them up for failure, list price WAY too high, and now they are still chasing the market down.

Ooooh, I really like this post!  One very powerful thing I learned from a therapist is that "no" is not an answer that needs to be justified.

Hello Kathy and back in my first year in Real Estate I would say yes when it came to over price listings.  Now I tell people "I don't want to list your house, I want to sell it"  but it has to be at a price I can sell it for.

Hi, Kathy Streib. Your insights on the importance of the right kind of "no" truly resonate with me; it's a lesson we often overlook in our eagerness to please. Thank you for sharing such valuable thoughts that encourage us to prioritize honesty over convenience.

"The right kind of no is better than the wrong kind of yes." 

I couldn't agree more.

Kathy Streib  loved your post and " My word is my bond" if I say I will do something I deliver no matter how difficult it would be. If I cannot or do not want to do something I just say NO.... has worked for me all my life. People can count on me when I say YES, Endre

Kathy it is OK to say NO, and it is even healthy to do so.

You nailed it with this post - we need to manage expectations with clients and friends and family.  Reality is generally easier to deal with than continued disappointment

I have a t-shirt that states, in bold letters: "What part of NO do you not understand?"

" The right kind of no"

I had not heard that before. I like it!