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I'm Your Broker, NOT Your Bitch

By
Commercial Real Estate Agent with Next Wave RE Investments LLC Bullhead City AZ Commercial RE Broker AZ BR 528507000

As a Mohave County Commercial Real Estate Broker, I am all about protecting our clients, whether sellers, buyers, landlords or tenants, from making mistakes in their decisions to buy, sell, lease and to whom. I solve problems, find inroads, keep things together. That's my job.

For the most part, our clientele is sophisticated enough to understand what they are doing and possess the resources to conduct their inspections, obtain financing etc. They will usually be proactive, communicative and on top of their contractual obligations.

But when a client starts pointing fingers at the broker for 'not doing what is THE CLIENT'S responsibility' - even when provided marching orders along with all the resources by their broker - that's a HUGE RED FLAG.  

 

What we as brokers will and should do:

Provide resources for the client to follow up on

Help with arranging appointments and access

What the CLIENT should and MUST do:

Contact vendor to set appointment

Arrange payment with the vendor prior

Coodinate with their lender where lender-required reports and inspections are in order, how long those reports will take and make sure the lender is setting realistic timelines for loan approval.

Sign all documents timely

Hit critical dates - or consult broker if there becomes a problem doing so

 

In a couple of decades +, I've only had a couple of clients dip out and expect me to pick up the slack they are causing that distresses all parties - and will ultimately jeopardize their deal. Even after I've made it clear what their obligations are. 

Don't come at me for that. It's on YOU.  I can only resend and remind so many times, which IS my job.

I can only care about your transaction to the degree that YOU do! 

 

I'm your broker - not your bitch.

 

Comments(11)

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Will Hamm
Hamm Homes - Aurora, CO
"Where There's a Will, There's a Way!"

Hello and you are so right, you are not their BITCH.  You are a professional and they need to treat you like that!!!

Nov 17, 2024 08:18 AM
Candice A. Donofrio

 💯 You mean act like grownups! LOL 

Nov 17, 2024 08:22 AM
Bill Salvatore - East Valley
Arizona Elite Properties - Chandler, AZ
Realtor - 602-999-0952 / em: golfArizona@cox.net

Boy did you nailed it with that subject line. Thanks for sharing, enjoy your weekend, and here's a GOOD LUCK to your favorite Football Team! Bill

Bill Salvatore / Arizona Elite Properties

Nov 17, 2024 09:58 AM
Kathy Streib
Cypress, TX
Home Stager/Redesign

Candice- You can do just so much. To the extent that the client doesn't seem to care, you can't help but feel the same way. No one wants to or deserves to be treated like a non-entity. Libra

Nov 17, 2024 04:22 PM
Candice A. Donofrio

I always do more than many but at the same time there are some things we are not expected to do or that could even put us at risk. 

Nov 18, 2024 07:24 AM
Brian England
Ambrose Realty Management LLC - Gilbert, AZ
MBA, GRI, REALTOR® Real Estate in East Valley AZ

They should know going into it that you aren't going to take any 💩from them and they are hiring you because you know what you are doing and always get the job done!

Nov 18, 2024 04:47 AM
Candice A. Donofrio

Even when getting it done means getting it cancelled! LOL 

Nov 18, 2024 07:26 AM
Nina Hollander, Broker
Coldwell Banker Realty - Charlotte, NC
Your Greater Charlotte Real Estate Broker

Good morning, Candice... I've long said that we can't want it more for our clients than they want it for themselves. After decades in this business I have a good nose for people who will end up being a pain in the you know what! I've learned not to agree to work with people like that even though occasionally one slips through. 

Nov 18, 2024 06:22 AM
Candice A. Donofrio

I deal with 'busy' people that have businesses to run like I do . . . this does not mean they can fail to perform to a contract they signed! Rarely has it ever. But even in CRE we get whiny babies . . . LOL

Nov 18, 2024 07:27 AM
Michael Jacobs
Pasadena, CA
Pasadena And Southern California 818.516.4393

Hello Candice - doggone it, some clients bark up the wrong tree.  And consequently, they can feel the heat in some rather uncomfortable ways.  A word to the wise - perhaps - client selection remains important.  

Nov 18, 2024 06:37 AM
Candice A. Donofrio

The #1 risk reduction tool is client selection, absolutely.

 

Nov 18, 2024 07:57 AM
Jim Smith
The Property Management Company - Round Rock, TX
Broker,CRS,GRI,RMP,CNE,TRLP

More often than not, I see Agents performing tasks that are outside of their realm of responsibility, AND authority. STAY IN YOUR LANE! I describe our profession as the hub of a wagon wheel: we are the center of communication, direction, designation, and follow-up.  Each spoke is the expert within that specific aspect: Inspector, Surveyor, Title Company, Banker, etc.; we are merely the Director of the Orchestra that we call real estate transactions.

Nov 19, 2024 06:03 AM
Candice A. Donofrio

EXACTLY. 💯

Nov 19, 2024 06:29 AM
Leanne Smith
Dirt Road Real Estate - Golden Valley, AZ
The Grit and Gratitude Agent

Smiled at your headline because I can hear you speaking those words in my head. Due diligence often is not explained well to clients and in your case I know you do explain the due diligence. 

Nov 20, 2024 06:38 AM
Candice A. Donofrio

HAHA yup! I spend a LOT of time on DD with and for clients bc I don't want anything to bite me later that I could have discovered. It's for them and also for me! 

Nov 20, 2024 06:53 AM
Roy Kelley
Retired - Gaithersburg, MD

Good Saturday morning, Candice.

I hope you are enjoying the holiday weekend!

Nov 30, 2024 09:11 AM
Wanda Kubat-Nerdin - Wanda Can!
Red Rock Real Estate (435) 632-9374 - St. George, UT
The best agent in Southern Utah!

Loved this post, BB!

Not a door mat, nor a punching bag either and when it gets really heated or zero respect given, "I'm not your bitch, bitch."

Dec 16, 2024 06:41 PM
Candice A. Donofrio
Next Wave RE Investments LLC Bullhead City AZ Commercial RE Broker - Fort Mohave, AZ
928-201-4BHC (4242) call/text
💯‼👒💖! Right? Some people misunderstand our job description!
Dec 17, 2024 04:02 AM