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How do you handle this?

By
Real Estate Agent with RE/MAX Signature Properties

I have a buyer that I took to a neighborhood that they had decided to build in.  I had spoken to the on-site rep and he insisted we come on that day because prices were increasing the next day.  He said it was posted all over the welcome center that prices were going up.  Of course, he had not mentioned it to us during any of our visits or conversations with him.

Not a problem. I would have them there today.  My buyer's husband works and could only come during his lunch break so the wife and I got there early to work out details and he could just sign and roll on.  

Well, prices weren't in the computer so everything had to be hand written in the contract and we would have to get back to sign a formal contract later.  OY! 

Then the on-site rep  proceeded to discuss the five day right of recision for my buyer's  protection.  I promptly told my buyer that there is no right of recision period in NC except in unbuilt condos and timeshares. 

Then the on-site rep went on to say that the wife could sign everything for her husband in NC and that they do that all the time.  WHAT?????  That's forgery, I tell her that she probably shouldn't do that.

The on-site rep continues on to tell my folks that they are wasting their money having an independent home inspector because the builder doesn't have to repair anything and won't if it passes the county inspection. Afterall, a home inspector only gives "an opinion."

There were other various and sundry issues that offended both myself and my buyers but the previously mentioned items were the biggies.  SO I spoke this with my buyers and I decided to call his Sales Manager to discuss what I was going to tell the real estate commission about all of this.  His manager quickly pointed out that their company does not allow licensed real estate agents in their on-sites. 

I need someone to tell me how this is supposed to serve the general public?  What if my folks didn't have representation?  What if they had had a green agent who didn't know any better than to be scared of this builder?  How is it good for a consumer that an unlicensed individual sit in a model home and sell homes with out knowing real estate? 

 

Leigh Brown
Leigh Brown & Associates, RE/MAX Executive - Charlotte, NC
CEO, Dream Maker - Charlotte, NC

That's the whole problem-it's NOT good for the consumer and we have to do a great job of educating buyers about why they DO need representation when dealing with builders.  This is a great cautionary tale.  Still can't believe they decided to move forward with this house!

Mar 16, 2007 06:19 AM