It's So Nice to Hear Your Voice

Jeff as convenient as text messages and e-mail is, there is nothing like personal contact

A wholehearted YES to your message, Jeff Dowler, CRS! I immediately had to think back to pandemic times when Margaret Rome Baltimore 410-530-2400 would do walk'n'talks multiple times a week. We planned morning walks in our respective neighborhoods and talked about life and Real Estate. We still do so now although it's more talking than walking. 😅But I always love to hear Margaret's voice!   

Good afternoon Jeff Dowler, CRS ,

You are so right..its so nice to visit with someone on the phone and have a meaningful dialogue! We have gotten out of the habit! I still like face-to-face the best but phone would have to be my second top way to communicate.

Jeff, I really appreciate your post.  I do the same with cards and emails as they are quicker and you get them all accomplished.  Calling always seems to take a back seat, maybe for fear of a never ending phone call?  But that's my thought, not yours! 

The personal touch is the highest and best client care for relationship building. Your plan exemplifies that you have built layer upon layer, year after year.  The results bear witness to your consistency and have a ripple effect even for us as readers. The good feelings of the trusting relationship you shared spread to everyone who read this blog.

Jeff Dowler, CRS I  agree 100%. I do have a few past clients I keep in touch with on a personal level. And I enjoy our interaction. This is a wonderful reminder to others of the importance of communication. 

I have always liked a phone or in person conversation over a text or email because I have seen too many times where the tone of the email or text is sometimes misinterpreted.

Hi Jeff- Love your post!!!  I'm awful about keeping in touch via phone calls with a few exceptions. It's on my ToDo list for the year and I'm making headway. 

Texting is a lot easier for many reasons however nothing can take the place of hearing the voice of someone over the phone...even if only for a few minutes. 

Good morning, Jeff... I've never ended a conversation with a past client or a friend in the business without a big smile on my face. But like many of us, I could do better at staying in touch by phone. At least I'm good on the personal notes and cards!

Because phone calls are less popular/frequent now, they have been more valuable.

Hello Jeff - there are countless methods of communication available.  So sometimes connecting an actual voice to a message carries some special significance.  Good example of staying in touch and maintaining top of mind awareness too.  

It's so easy to lose touch with people if we aren't seeing them routinely, whether it is on social media or in real life, so a phone call can certainly go a long way!

Human beings do prefer hearing human voices especially from those who have had a positive impact on their lives. Good for you and many of us fail to make those person to person calls, myself included.

I so agree Jeff - that personal phone call from time to time makes a huge difference both for the client and us.  It makes me smile thinking of all the times my clients are so happy to hear from me and some are surprised as they've not been used to that personal touch.

Text messages as well as mail or email can be done by an assistant, but the personal touch of a call cannot be duplicated yet

Jeff, you can tell you love what you do!   It is wonderful to stay in touch, and makes my heart warm hearing - no nice to hear your voice.

I have never been a great phone person, preferring face to face meetings, but where distance creates the impossibility of meeting face to face, picking up the phone is a great way to stay in touch.

This was a fun read and a great post Jeff. It reminds me of my post last week talking about Bob’s called me out of the blue and how nice it was to hear his voice and have a conversation instead of our usual typing banter   

I like you I’m a big fan of actually calling people and writing personal notes. I get a lot of voicemails these days but occasionally I’ll get a text or even a call back saying it was great to hear from you. Thanks for the call  

Thanks for the reminder, Jeff Dowler, CRS, that even though I have systems in place to "stay in touch", a phone call is still a better way to reach out and "touch" someone.

Jeff, your reflection on the power of a personal phone call is spot-on in our increasingly digital world. It's a valuable reminder of the importance of human connection in building strong relationships. Your commitment to reaching out and making those personal connections is truly commendable.