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Be Sensible with Request for Home Repairs

By
Real Estate Agent with Dirt Road Real Estate SA676002000

Possibly with all the home improvement shows, the desire for a “perfect” home, many home buyers sometimes fail to understand used homes are not perfect. Home inspections are valuable because these reports can identify structural and safety issues from foundations to electrical panels.  Additionally, potentially "not perfect" issues such as settling, older appliances to AC and heating units not working efficiently as newer ones.

In AZ, the purchase contract includes the submission by the sellers of a property disclosure statement (SPDS) within three (3) days after the residential contract acceptance. My sense is the reason for this is that this statement can be available when working with a home inspector.

When I work with home buyers who are financing the purchase of the residential property, my suggestion is to review the home inspection report specific to structural and safety issues (electrical and plumbing) and not to be “picky nitty” about some of the non-structural and non-safety issues.  This is especially true if the buyers have made an offer that is more than 5% or more below market value.

By asking for small home repairs (usually aesthetic) such as repaint this room or replace the appliances because they are old but working, may only annoy the sellers and may cause the residential purchase contract to be cancelled if the sellers are not willing to make those requested home repairs and the buyers are insistent.

For cash buyers, again the recommendation is structural and/or safety.  The home inspection report can become a check list for future repairs.  When we purchased our home, we were advised the roof had 3 to 5 years life left. There were no roof leaks in the home. And the inspector was accurate in his assessment.

No home is perfect and that includes new construction homes. Buyers pay for a home inspection and expect a detailed report.  Sometimes the home inspector goes beyond his or her knowledge and this creates problems for all parties involved in the transaction.  I have witnessed this often with electrical issues.  NOTE: Just as professional real estate agents should operate within their own field of competency so should home inspectors who are usually not licensed electricians, plumbers, etc.

First step is to review the home inspection report with the home inspector.  Highlight any structural or safety issues. Next make sure your professional real estate agent receives a copy. NOTE:  Read the reviews of the home inspector before hiring any home inspector. Communicate and collaborate with your professional real estate agent who may have additional knowledge as well.

Then review the Seller’s Property Disclosure Statement along with the home inspection report with your professional real estate agent who should have read the inspection report as well. Discuss and determine if any structural or safety concerns are present. Then depending upon the state, use the proper document to request those repairs by the sellers. Often the home repairs are requested to be performed by a licensed contractor.

Remember to be sensible in your repair request especially if you really want this home.

Leanne M Smith, The Grit and Gratitude Agent Who Goes the Extra Mile Because Life Begins Where the Pavement Ends.

Feature Photo Courtesy of Pixabay.com

Any reproduction of Leanne M Smith’s blog for use by any AI or GAI, distribution or reproduction including but not limited to electronic newsletters e.g. PDF’s Internet sites or physical products e.g. newspapers, CDs without prior written permission and consent by me, Leanne M. Smith (Leanne Hoagland-Smith) is strictly prohibited.

Posted by

Leanne M. Smith, MS, GRI, rCRMS

2018 KGVAR Rookie Realtor of the Year-55+
219.508.2859 MST
Life Begins Where the Pavement Ends
Connect with me on LinkedIn:
http://www.linkedin.com/in/leannehoaglandsmith
Show All Comments Sort:
Thomas J. Nelson, REALTOR ® CRS,ABR,PSA,RCS-D, CFSP
Big Block LPT Realty 858.232.8722 - La Jolla, CA
Coastal San Diego, Veteran's & Retirees Services

Great post Leanne Smith - such an important topic for keeping buyers realistic and deal together. So true that "buyers sometimes fail to understand used homes are not perfect" and they are limited to two facts: 
1. It's a REQUEST for repairs, not a demand.
2. You are limited to significant repairs and health & safety concerns. Sellers are not updating their home for you. 

Mar 09, 2025 10:23 AM
Leanne Smith

Thank you Thomas J. Nelson, REALTOR ® CRS,ABR,PSA,RCS-D, CFSP for these two statements "It's a REQUEST for repairs, not a demand." and "Sellers are not updated their home for you."

Mar 09, 2025 10:29 AM
Roy Kelley
Retired - Gaithersburg, MD

Thank you very much, Leanne, for sharing your experience and advice.

Have a productive month.

Mar 09, 2025 10:40 AM
Leanne Smith

My pleasure. This blog posting happened after a nit picky repair request for a nearly 20 year old home where the sellers had invested $70,000 in upgrades and improvements.

Mar 09, 2025 10:44 AM
Anna "Banana" Kruchten
Retired Broker/Owner - Phoenix, AZ
602-380-4886

Excellent points Leanne.  At times buyers can be totally unrealistic on what to ask the seller to repair.  That is why with our buyer clients we discussed the home inspection process before even looking at homes and what's realistic to ask for and what's not. For our sellers we made a copy of the SPDS available on the listing so agent could go over it with their potential buyers.   I recall receiving some pretty crazy wild long list of repairs from buyer agents and the odds of seller accepted those were slim to none. Makes me smile thinking about it, as some folks were so clueless on how to negotiate!

Featured in BananaTudes

 

 

 

 

 

Mar 09, 2025 10:55 AM
Leanne Smith

Thank you for pointing out about negotiating and understanding what is truly important.  My sense often there is not any discussion which reminds me of another blog posting I can write.  Also thank you for the feature.

Mar 09, 2025 06:54 PM
Gregory Manns, Palm Springs Area Realtor
HomeSmart Elite Group - Palm Springs / La Quinta, CA - Indio, CA
Palm Springs Area Realtor with HomeSmart Elite

Thank you, Leanne, for sharing your valuable experience. It is so satisfying when you request a reasonable list of safety item repairs, and the seller agrees. Just love a win-win outcome.

Mar 09, 2025 10:57 AM
Leanne Smith

Agree this can be a win-win situation when a reasonable request is made.

Mar 09, 2025 06:55 PM
Pat Starnes-Front Gate Realty
Front Gate Real Estate - Brandon, MS
601-991-2900 Office; 601-278-4513 Cell

Buyers can go overboard when making repair requests. It is important to keep your eye on the bigger prize; that of negotiating an acceptable resolution to the repair request.

Mar 09, 2025 11:08 AM
Leanne Smith

Great point about keeping one's eye on the bigger prize. Thank you and good evening.

Mar 09, 2025 06:55 PM
Joan Cox
House to Home, Inc. - Denver Real Estate - 720-231-6373 - Denver, CO
Denver Real Estate - Selling One Home at a Time

Leanne, as much as we try, there are buyers that INSIST on stupid stuff, even when you say, most inspections are for health and safety items.   The cosmetic items are addressed in the price you offered.

Mar 09, 2025 11:30 AM
Leanne Smith

Isn't that the truth about buyers INSISTING on "Stupid stuff." I just had one with "stupid stuff." Thank you and good evening

Mar 09, 2025 06:56 PM
George Souto
George Souto NMLS #65149 - Middletown, CT
Your Connecticut Mortgage Expert

Leanne Smith I have had Borrowers who seem to think that everything on the home inspection report has to be done by the Seller.  It is hard to convince those with that mind set that it does not work that way.

Mar 09, 2025 11:42 AM
Leanne Smith

Yeppers, people want a perfect house. Each home inspector may see different things. There are no perfect houses. Thank you.

Mar 09, 2025 06:57 PM
Nick Vandekar, 610-203-4543
Realty ONE Group Advocates 484-237-2055 - Downingtown, PA
Selling the Main Line & Chester County

So true, balance what you are asking for with your ultimate goal to buy the house.

Mar 09, 2025 11:49 AM
Leanne Smith

Balance is not in some folks mindset. Good evening Nick Vandekar, 610-203-4543 

Mar 09, 2025 06:58 PM
GilbertRealtor BillSalvatore
Arizona Elite Properties - Chandler, AZ
Realtor - 602-999-0952 / em: golfArizona@cox.net

Thanks for sharing, make it a great Sunday and enjoy your weekend!

Bill Salvatore, Realtor- Arizona Elite Properties

Mar 09, 2025 12:39 PM
Leanne Smith

You as well and thanks for stopping by. Make is an exceptional week.

Mar 09, 2025 06:58 PM
Lew Corcoran
Better Living Real Estate, LLC - East Bridgewater, MA
Expert guidance. Exceptional results.

This is such a timely reminder for home buyers, Leanne Smith! It’s easy to get caught up in the pursuit of perfection, but your insights on focusing on safety and structural issues are spot on. Thanks for sharing your expertise; it’ll definitely help buyers navigate the process with a clearer mindset! 👷‍♀️🏡✨

Mar 09, 2025 01:01 PM
Leanne Smith

My pleasure and all parties having a clear mindset is always a good thing. Thank you.

Mar 09, 2025 07:02 PM
Kathleen Daniels, Probate & Trust Specialist
KD Realty - 408.972.1822 - San Jose, CA
Probate Real Estate Services

I've seen new construction homes with foundation issues.  For anyone to think or believe new construction does not need an inspection may leave them finding out the hard way. 

Representing sellers we get pre-listing property, termite, and chimney inspections which are added to the seller disclosure package. 

Your point to focus on structural and safety issues is spot on Miss Leanne Smith.

 

Mar 09, 2025 04:07 PM
Leanne Smith

Glad we agree on the structural and safety focus.  Ah, chimney inspections are another significant safety issue. Here in NW AZ, I always recommend termite inspections for buyers.

Mar 09, 2025 07:03 PM
Patricia Feager
Flower Mound, TX

Leanne Smith - education and preparation are key before the Home Inspection. How the Agent prepares their buyer for the inspection can make or break a deal. 

Sellers also need education and preparation beforehand too.

Great blog post and information!

Mar 09, 2025 04:44 PM
Leanne Smith

So true about preparing both sides of the transaction specific to inspections. Thank you.

Mar 09, 2025 07:04 PM
Ed Silva, 203-206-0754
Mapleridge Realty, CT 203-206-0754 - Waterbury, CT
Associate Real Estate Broker

In our state the property condition reports are posted at the same time as the listing. When the properties are priced, the condition is reflected in fair market. People will try to use the inspections to get repairs beyond what was offered in the PCD's and that's when the deal falls apart.

Mar 09, 2025 05:53 PM
Leanne Smith

Out here, placing the Seller's Property Disclosure Statement in the MLS is not mandatory.  Of course, I have learned many agents do not bother reading any attachments in the MLS including the property disclosure if attached.

Mar 09, 2025 07:06 PM
Carol Williams
Although I'm retired, I love sharing my knowledge and learning from other real estate industry professionals. - Wenatchee, WA
Retired Agent / Broker / Prop. Mgr, Wenatchee, WA

Hi Leanne,
When I worked with buyers, I always recommended only requesting items that were health or safety issues and anything that would affect their ability to get financing. The price they offer should reflect other matters regarding condition based on market conditions.

Mar 09, 2025 07:34 PM
Leanne Smith

Agree and sometimes requests by appraisers have nothing to do with structure or safety such as peeling paint around the door of a metal workshop.

Mar 10, 2025 05:57 AM
Michael Jacobs
Pasadena, CA
Pasadena And Southern California 818.516.4393

Hello Leanne - sense and sensibility seems lost in many parts of everyday life so it's not unusual when it comes to real estate that it may appear lost as well. But let's not give up hope.  

Mar 10, 2025 03:49 AM
Leanne Smith

I do not give up hope as you mentioned about the lost of sense an sensibility just more prepared for such nonsensical behaviors.

Mar 10, 2025 05:56 AM
Richard Weeks
Dallas, TX
REALTOR®, Broker
Great information, thanks for sharing.  I hope you have a great day.
Mar 10, 2025 04:12 AM
Leanne Smith

My pleasure and make it a great week.

Mar 10, 2025 05:55 AM
Nina Hollander, Broker
Coldwell Banker Realty - Charlotte, NC
Your Greater Charlotte Real Estate Broker

Good morning, Leanne... in North Carolina the contract clearly states that the property is being purchases "as is" as of the day the contract is written. That doesn't mean buyers can't ask for repairs, but we start training them early on not to expect a lot.

Mar 10, 2025 04:36 AM
Leanne Smith

Here in AZ the contract also reads "as is," and yet requests for repairs are made. Sometimes the requests are realistic and sometimes not so much so. Good morning Nina Hollander, Broker 

Mar 10, 2025 05:55 AM
Nina Hollander, Broker

Leanne Smith well, I start beating into my clients' heads early on that homes are sold as is and that the seller's job is not to provide them a like-new home. Of course, if the sellers says no to ridiculous requests, the buyers can always walk... but then they lose their due diligence money. I've found that buyers get "real" very quickly.

Mar 10, 2025 05:57 AM
Leanne Smith

I agree and sometimes we still have those buyers who want a used home to be like new.  Thank you

Mar 10, 2025 05:59 AM
Sham Reddy CRS
Howard Hanna RE Services, Dayton, OH - Dayton, OH
CRS

Thanks for sharing LeAnne!!! Great tips on repair requests!!!

By asking for small home repairs (usually aesthetic) such as repaint this room or replace the appliances because they are old but working, may only annoy the sellers and may cause the residential purchase contract to be cancelled if the sellers are not willing to make those requested home repairs and the buyers are insistent.

Mar 10, 2025 04:37 AM
Leanne Smith

Good morning Sham Reddy CRS and I am glad to read you enjoyed this blog posting.  May you have an exceptional week.

Mar 10, 2025 05:53 AM
Dorie Dillard Austin TX
Coldwell Banker Realty ~ 512.750.6899 - Austin, TX
NW Austin ~ Canyon Creek and Spicewood/Balcones

Good morning Leanne,

Excellent post! Our contracts read "as is". Until the buyer has inspections you don't know what will surface. Inspections are to give the buyer knowledge about the house. If there are safety issues than buyers will expect some kind of concession but not cosmetic repairs. It's all in setting proper expectations with the buyers over what is realistic to expect. It's negotiation time! If the seller gave on the price they might not want to be conceding much in repairs. 

Mar 10, 2025 06:15 AM
Leanne Smith

First I appreciate the acknowledgement about the post. Second you are correct this is knowledge seeking investigation. Third, yes safety is first, cosmetic not. Finally, this is about negotiation beginning with education. Thank you for your detailed response. Good morning as well.

Mar 10, 2025 06:35 AM
Kat Palmiotti
eXp Commercial, Referral Divison - Kalispell, MT
Helping your Montana dreams take root

I totally agree. Nit picking can lead to the cancellation of a deal. Sticking to safety and structural issues makes total sense.

Mar 10, 2025 06:18 AM
Leanne Smith

Thank you and good to read we are of like minds. Happy Monday and make it another exceptional week.

Mar 10, 2025 06:33 AM