Do Realtors Provide Service After The Sale?

Pat, so many times buyers call long after closing, and I encourage them to do so if I can be of any assistance.  You went above and beyond, KUDOS.

Thanks for sharing this insightful post, Pat Starnes-Front Gate Realty! It’s great to see how Realtors can step up after the sale and truly support their clients. Your example really highlights the value we bring beyond just closing the deal!

I had many such cases Pat Starnes-Front Gate Realty and they always worked out for the good of my clients.

Hi Pat, interestingly  enough I just had a situation just like this one.  Apparently the insurance company thought the roof had been replaced 5 years earlier than it actually had been........one look back into the file an Les Voila!   Proof positive of a newer roof!

A closing gift like a cutting board, taking a family photo in front of their new home, helping with reminders about getting utilities on,  a move in gift basket (hint: include toilet paper). Hey we are good for a few things after close. Jeff 🙂

Good for you Pat Starnes-Front Gate Realty for going the extra mile for your client. You can bet they took note and are singing your praises!

Pat- You did what we hope all professional agents would do!!!  Good thing they called you and you had the documentation. 

Hello Pat - documentation definitely helps.   Good job.  

Oh for sure, Pat! I've had clients call me 15 years after a purchase for a copy of a survey or inspection report. I've had clients call me many, many years after a sale for a copy of their settlement statement. I can usually provide it to them in 15 minutes or less.

Yes indeed, we do assist our clients well after the closing date. I had a past client contact me about six months ago to ask if I still had a copy of a report from their purchase which had to be about five years prior. Of course I did. In the mail in a few minutes.

By the way, I doubt if the insurance company wanted to cancel the policy. They do like that incoming $$!

Hello, Pat Starnes-Front Gate Realty Great service in providing the document that hopefully will prevent your client's insurance cancellation. 

I've done similar things in the past. It feels so good - doesn't it?

FEATURED IN CRAP-TACULAR

Mr. Crappy Says

Flush Insurance Cancellations!

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Pat Starnes-Front Gate Realty this is a good example of why Buyers and Sellers need to be represented by a professional knowledgeable Realtor.

There are many ways we can stay in front of our past clients. Excellent job assisting them.

Pat Starnes-Front Gate Realty - I also learned, a closing doesn't mean it is closed. Questions come up long after the transaction is over. I once had an Insurance Company ask me if I had photographs of a shed in the backyard of a house I sold several years prior. When I asked why, they said it was because the homeowners said the shed had electricity since the day, they purchased the house. I had pictures from the Inspection Report and sent it over. You just never know what questions comes up years later! 

Yes even after the transaction closes professional real estate agents continue to be the source of the source.