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Ask An Ambassador: Sometimes You Need New Tools

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Real Estate Agent with Transaction Alliance 513.520.5305 www.WarrenCountyOhioRealEstate.com SAL.2002007747

Liz's laptop is old.  In tech terms, REALLY old.  An antique.  And as long as you didn't have to reboot, it does the job.

My phone is a Samsung Galaxy S10.  It's 4G, not 5G.  I thinks Samsung is up to 25 or so in their model numbers, but I'm familiar with where all the settings are, it's got a great camera, and still does everything I need as quickly as I want it to.

But sooner or later, tech tools tend to age out, or something outside of our control forces a change.

Recently we had to get a new modem and router for our home.  Swapping out our phones, TVs and Roomba to the new signals were easy.  So was swapping out my laptop's preferred WiFi network.  But Liz's laptop refused to detect the new network, and the old network was running SLLLLLLOOOOOOWWWW.  It took me a bit to determine the reason her laptop couldn't detect the new WiFi network was a technology limitation.  Her laptop only used 2.4 bandwidth, and the new router was a 5 bandwidth.  They couldn't talk to each other.

Now the good news?  You can buy a little USB adapter that gives a 2.4 laptop the ability to connect to 5, and it cost under $20 and only took a few minutes to install, and just like that, clocking along nicely on the information superhighway!

But am I going to leave it at that?

Nope.  I've got a new laptop on order for delivery this week.  I bought some time with the adapter, but the reality is old technology can't always keep up with new demands.  More memory is needed.  More speed is needed.  The amount of time spent working less efficiently becomes intolerable.  Instead of waiting for a reboot to complete, we can be right back to work. 

We'll transfer the files needed from the old to new laptop, then retire the old laptop to the laptop graveyard in our basement (right next to a box of old cables, old phones, and all the other tech that has outlived it's usefulness).

We've had our main IDX website overhauled recently, a new engine underneath and a new framework on the outside.  There are still more search pages to be built, but the contacts keep coming while we spiff and polish the content.

Sometimes, it still works, just isn't justification enough to continue with the same old, same old.  It's a case by case review, but when you realize how much time you spend trying to keep the old stuff doing the job, it's easier to justify the time savings that comes with the new, even though the price of the new might make you wince just a little bit.

Until next Tuesday, just Ask An Ambassador if you need help,
Bill & Liz aka BLiz

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Serving Warren County Ohio & Adjacent Areas

The Liz Spear Team of Transaction Alliance
Elizabeth Spear, ABR, Ohio License SAL.2002007747

William (Bill) Spear, Ohio License SAL.2004011109 
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EHO
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Liz Direct: 513-265-3004     
Fax: 866-302-8418

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Comments(18)

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Gwen Fowler SC Lakes & Mountains 864-710-4518
Gwen Fowler Real Estate, Inc - Walhalla, SC
Gwen Fowler Real Estate, Inc.

I have just spent the last 3 months doing weekly calls to my webmaster to update some features and add others that will make searching my site comparable to the big ones but with out the secret following and selling of names and numbers.  I will have everything up and running by the end of the month.  Check us out at www.coolmountainescapes.com, I would love to hear what you think.

Apr 22, 2025 06:05 AM
Liz and Bill Spear

Gwen Fowler SC Lakes & Mountains 864-710-4518 , I think you're using a similar theme to our site and you're on the right track.  You've got some clear niches established at the top with private and public lake categories.  There's a lot that can be done with long tail SEO that the big sites don't offer.  Good luck!

Apr 22, 2025 08:25 AM
FLOORPLAN GIRL

Hi Gwen,

I noticed your logo is a bit hard to read, especially with the orange color - and it might help to tweak it for better clarity. Also, I'm curious about your colored elevation drawings. if it's not too personal, could you share what you paid for them? It might be worth looking into 3D renderings for a more professional feel. Thanks!

Apr 24, 2025 05:20 AM
Lise Howe
Keller Williams Capital Properties - Washington, DC
Assoc. Broker in DC, MD, VA and attorney in DC

This made me laugh.  I just got a new laptop yesterday because the fan in mine stopped working, slowly frying other components.  Yesterday it was that my network driver decided to disappear.  Rebooting fixed the problem last week but I couldn't "find" the driver to reinstall.  I was having similar problems of things just slowing down too much when the computer got hot.  Getting a new fan would have been half of a new computer and I would still have issues.  I am redoing my website too - first iteration is VERY disappointing so I am going back to the well for a second try

 

Apr 22, 2025 06:16 AM
Gwen Fowler SC Lakes & Mountains 864-710-4518

We are adding a way to comparison shop, so you can choose several houses and see the difference before you visit the homes.

Apr 22, 2025 08:21 AM
Liz and Bill Spear

Lise, amazing how hot they can get when that cooling fan doesn't do the job!  Dell sent me an email, our new one shipped today and should arrive tomorrow.  I know it will take me a little bit to get everything "just so" on the new one, but when it's done it will be one less distraction.

Apr 22, 2025 08:27 AM
Jeffrey DiMuria 321.223.6253 Waves Realty
Waves Realty - Melbourne, FL
Florida Space Coast Homes

I hate spending money on new tech, but we have no choice...it is a needed for the job.

Apr 22, 2025 06:22 AM
Gwen Fowler SC Lakes & Mountains 864-710-4518

I am keeping my phone as long as I can, since I hate learning new ones. When they introduce one without the learing curve I will be the first person in  line to buy.

Apr 22, 2025 08:22 AM
Liz and Bill Spear

And some aspects have made the job easier.  E-sig software!  An app on my phone rather than having to remember to get a keypad tied to a landline!  MLS access on the go! 

Apr 22, 2025 08:28 AM
Michael Jacobs
Pasadena, CA
Pasadena And Southern California 818.516.4393

Hello Bill (and Liz too) - the real price of technology may be immeasurable. Following the flow of money can lead to many different streams.   From the revenue variety or perhaps a volcanic eruption.  

Apr 22, 2025 07:16 AM
Liz and Bill Spear

And things continue to change.  I'm not an early adapter for most tech.  I'll not wait in line for the latest phone.  I'll wait for the big TV to be $500 rather than $5000.  But if something really offers a benefit for the right price, I'll go with it.

Apr 22, 2025 08:30 AM
Dorie Dillard Austin TX
Coldwell Banker Realty ~ 512.750.6899 - Austin, TX
NW Austin ~ Canyon Creek and Spicewood/Balcones

Good morning Bill,

Technology is changing every day....it's so hard to keep up with it all but no question it's worth the aggravation to step to the post for something newer! 

Apr 22, 2025 07:36 AM
Liz and Bill Spear

I watch and learn, and when needed, adopt.

Apr 22, 2025 08:30 AM
Kat Palmiotti
eXp Commercial, Referral Divison - Kalispell, MT
Helping your Montana dreams take root

Yes indeed, sometimes it's worth fixing/adapting an older piece of technology, and sometimes it's time to bite the bullet and upgrade. I agree!

Apr 22, 2025 07:40 AM
Liz and Bill Spear

Technically I could have probably gotten away with the $20 "patch" for the laptop, but in the long run I'll spend a lot less time troubleshooting and more time doing what I want with this purchase.

Apr 22, 2025 08:31 AM
Wayne Martin
Wayne M Martin - Oswego, IL
Real Estate Broker - Retired

Good morning Bill. If you have any belief in the phrase "time is money" upgrading your technology becomes a more justifiable expense. Enjoy your day.

Apr 22, 2025 08:41 AM
Liz and Bill Spear

There's definitely a dollar amount associated with my time (or at least there was before I retired as an engineer!).

Apr 22, 2025 06:21 PM
Dr. Paula McDonald
Beam & Branch Realty - Granbury, TX
Granbury, TX 936-203-0279

Oh yes, we often need to update our tools and equipment. I cringe at the thought! Ugh - just when I am fully proficient with a tool, boom - have to upgrade or update.

Apr 22, 2025 09:02 AM
Liz and Bill Spear

And how often does the new version operate just like the old one?  So always a learning curve when I get a new phone, laptop, etc.

Apr 22, 2025 06:21 PM
Scott Schulte
Scott Schulte LLC - Phoenix, AZ

I get the new iPhone every September,  then my old one goes to the person in the family with the oldest phone.  Usually, the oldest phone is overdue, with old, worn-out batteries, broken screens, broken charging ports...  

Apr 22, 2025 09:46 AM
Liz and Bill Spear

My phone is on its 2nd screen, but otherwise fully functional so I'll keep going with it.  Just my wife and me, so no one to hand down our older versions.

Apr 22, 2025 06:22 PM
Jeff Dowler, CRS
eXp Realty of California, Inc. - Carlsbad, CA
The Southern California Relocation Dude

Hi Bill:

Sometimes you just have to make the technology update to avoid the continual aggravation and the inefficiency. It's worth it in the end even if the process of making the change is a bit tedious. Yes, it costs money but think of the costs of not upgrading!

Your last paragraph sums it all up pretty well.

Jeff

Apr 22, 2025 05:26 PM
Liz and Bill Spear

When the pain in the butt factor gets large, time to fork over the dollars for new and the peace that comes with it.

Apr 22, 2025 06:23 PM
John Juarez
The Medford Real Estate Team - Fremont, CA
ePRO, SRES, GRI, PMN

We have two computers in our home office. My laptop and an old desk top model. That is we used to have them. The old one died a sudden death of core failure. We lost a lot of data that was never backed up! I took it to a computer company and they tried to salvage the memory but to no avail.

Now we have a new computer and we have to load the programs onto it to make it fully useful. Time and money!

Apr 22, 2025 05:52 PM
Liz and Bill Spear

It's been a LONG time since we've had a desktop, despite the fact that I rarely have cause to take my laptop out with clients.  I've been successful (up to a point) with data recovery on a failed phone, but it wasn't cheap.

Apr 22, 2025 06:24 PM
Kathy Streib
Cypress, TX
Retired Home Stager/Redesign

Hi Bill- I'm married to a tinkerer who loves taking things apart. We've had Lenovo (formerly IBM) ThinkPads forever. Larry buys them pre-owned. He's done the same for a few friends and relatives.  We have to keep our iPhones relatively current because at some point the updates worn't work on older phones. 

Apr 22, 2025 07:29 PM
Liz and Bill Spear

We used Lenova for my corporate job, and I used that one for a long, long time, but for some reason they wanted that one back when I stopped working there :)  I bought a Dell laptop to replace it.  We ran into the forced update for Verizon some years back when 3G phones stopped being supported, so Liz's S4 just became a calendar she keeps at her coffee bar in the kitchen.

Apr 23, 2025 05:54 AM
Patricia Feager
Flower Mound, TX
Inactive/Semi Retired Real Estate Agent

Liz and Bill Spear 

When my computer doesn't work or begins having issues, there are tell-tale signs, and it is so annoying. It always happens at the most inconvenient time!  The "little USB adapter" you mentioned is a good idea when you want to buy time to shop and compare. However, when it comes to compatibility and my computer still doesn't work that's when it gets really frustrating. I noticed a pattern; my laptops always seem to be replaced in December. Whenever I shop and compare, I get swayed by price and what I could afford. I think Big Tech knows exactly when to bug me and they have more control over when I am forced to buy than I do. So, whether I can afford it or not, I really have no choice, at least that has always been the truth for me when running a business. 

Great post! I'm going to look into that "little USB adapter," to have on hand as a spare just in case. Thanks for the tip!

 

Apr 23, 2025 01:38 AM
Liz and Bill Spear

Patricia Feager , it took me until AFTER I ordered the new laptop to decipher why Liz's laptop wouldn't pick up the wireless, then a web search led me to the USB adapter that added the 5 bandwidth capability.  I've been wanting to replace her laptop for some time (30 minute reboot cycles, etc.), so this was just the final straw.  I think we've had it for about 8 years, so we're long overdue to get an upgrade.

Apr 23, 2025 06:05 AM
Liz and Bill Spear

Nice way to put those old computers to work!

Apr 23, 2025 06:57 AM
Patricia Feager

Liz and Bill Spear 

Bill, you're a great problem solver. I admire those whose logical brain can get to the root of the problem. Kudos to you! Patience gets in my way. Those "30 minute reboot cycles, etc." would have driven me nuts! 

8 years! That's incredible! I wonder if there is a page in Rippley's Believe it or Not for this topic? 

Also, I wanted to share, when I replace one of my computers or laptops, I give them to an old Veteran from WW11 in my area who remains active with Veterans and accepts donations for old PCs and parts for the Veterans with disabilities. It keeps them busy! 

Apr 23, 2025 06:54 AM
Brian England
Ambrose Realty Management LLC - Gilbert, AZ
MBA, GRI, REALTOR® Real Estate in East Valley AZ

With technology especially it's important to upgrade sooner rather than later, haha.  Having the right tools will often make the tasks in our lives easier.

Apr 23, 2025 06:14 AM
Liz and Bill Spear

There's a certain point at which the frustration of maintaining the old doesn't make sense to continue that cycle.  Bring in the new :)

Apr 23, 2025 06:58 AM
Anna "Banana" Kruchten
Retired Broker/Owner - Phoenix, AZ
602-380-4886

Bill not sure where to go right at this moment!!   Guess you had a few Murphy moments.  Did you know I had an uncle Murphy?  Maybe he's messing with the system!!

Apr 23, 2025 09:42 AM
Liz and Bill Spear

Hopefully issues resolve for you soon.

Apr 23, 2025 10:06 AM
Alan May
Jameson Sotheby's International Realty - Evanston, IL
Home again, home again...

Sah-weet!  There's nothing like unboxing new tech!  Enjoy!

Apr 23, 2025 09:57 AM
Liz and Bill Spear

It's out for delivery now :) 

Apr 23, 2025 10:06 AM
Paddy Deighan MBA JD PhD
http://www.medicalandspaconsulting.com - Vail, CO
Paddy Deighan J.D. Ph.D

your post is soooo true and hopefully many will do as you did!!

Apr 24, 2025 01:28 PM
Liz and Bill Spear

I'm fortunate to have enough tech skills that I can patch if needed, but I also know when it's time to bail out and go new.

Apr 24, 2025 03:17 PM
Jan Green - Scottsdale, AZ
Value Added Service, 602-620-2699 - Scottsdale, AZ
HomeSmart Elite Group, REALTOR®, EcoBroker, GREEN

New tools are tempting given the advancement of technology!  I can appreciate as i just got a new Iphone 16e, which wasn't on my bucket list, but AT &T bought some of Verizon's lines and they were running a promotion. Long story, but that forced me into a phone I didn't want that has some major glitches that I'm hoping will be fixed with software updates - screen freezes, switches back and forth while text between alpha and numeric characters.   Grr.  My laptop is next on the chopping block and will be wiped clean before donating.  Do you guys have a place to recycle or upcycle your old technology?    We have a really cool place students work for a non-profit breaking down the parts to recycle, makes me feel better about getting new technology knowing it doesn't end up in a landfill.

Apr 24, 2025 02:04 PM
Liz and Bill Spear

Jan, if there's a similar charity in the area, I've not heard about it.  Ours aren't in the landfill, but we've got a stack of old stuff on a storage cart in the basement.

Apr 24, 2025 03:17 PM