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Why Your Feedback Matters

Reblogger Roy Kelley
Industry Observer with Retired

As real estate agents, providing feedback is not only our professional responsibility, it is the right thing to do. 

 

Original content by Dr. Paula McDonald TREC #547752

There have been many blogs written about the topic of feedback. As real estate agents, providing feedback is not only our professional responsibility, it is the right thing to do. Feedback is a solid method of opening a dialogue between agents and also gives our sellers much-needed information to asses their price, home condition, and any other areas that might help them make necessary changes to get the home sold.

It is not only disheartening when another agent who has shown your listing ghosts you , this behavior is big-time lacking on their professional and ethical responsibilities. Yes, we are all busy yet, we each have the same hours in each day. Providing feedback takes just a few minutes and should be given within 24 hours of showing the property. It is our duty!

Property feedback matters because:

✅ Regardless of who you represent (buyer or seller), all parties should receive the highest level of customer service from any agent who enters a home to show.

✅ Providing good, honest feedback helps the Seller and the listing agent make potential decisions regarding pricing, etc. When an agent provides constructive feedback, the parties involved are not left in the dark regarding the showing.

✅ Entering another person's home is a privilege. Therefore, giving timely feedback is imperative to not only thank them for the showing, but also to give them even the simplist of information regarding what the buyers thought of the home. It's just good manners.

✅ Sharing information regarding a showing is the right thing to do with our fellow agents. We should not have to chase down feedback! This is never a good look for our profession.

✅ How you respond or don't respond affects how other's view you in this profession. If you are a Broker, your brokerage is reflected. If you are an agent, you are representing your brokerage. I am sure most Broker's want their agents doing their very best at all times.

Don't give me the, "I'm so busy" response. We are all busy. It's how you manage your time and what you place as a priority. If you have shown a home, your feedback should be PRIORITY. And, if you are waiting to hear back from your buyer, simply let the listing agent know this in a quick text.

YOUR FEEDBACK MATTERS!

Posted by

Roy Kelley, Retired, Former Associate Broker, RE/MAX Realty Group

Gaithersburg, Maryland  

Comments(1)

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Sham Reddy CRS
Howard Hanna RE Services, Dayton, OH - Dayton, OH
CRS

Thanks Paula & Roy for sharing great information on realtor feedbacks.

It is not only disheartening when another agent who has shown your listing ghosts you , this behavior is big-time lacking on their professional and ethical responsibilities. 

May 21, 2025 03:53 AM