Admin

May 2025 Challenge: Real Estate Do-Over

By
Real Estate Broker/Owner with eXp Commercial, Referral Divison RRE-BRO-LIC-75443

The May 2025 ActiveRain Challenge asks us what we would do differently if we were just starting a real estate career now, knowing what we know now, and using today's tools.

I've thought about this all month, and I have come up with only one thing that I would have done differently if I were starting today. And it's something brand new agents should take into account when getting started.

My one thing is -

Pick an appropriate real estate brokerage to be affiliated with.

The importance of picking the right company was not shared with us during our real estate license classes, so I didn't know at the time all the things that might go into making the right decision. But I do now.

There is no one-size fits all brokerage. The right choice for you depends on how you work and what you need. Here are just some things to think about before interviewing agencies. And yes, you should interview all the ones you're thinking about to see what might be a good fit for you.

Size:

Are you interested in a nationwide firm where you have a built in network in multiple locations? Or would you prefer a small boutique firm where everyone knows everyone? Or something in between?

Training:

What kind of training works best for you? Do you want to get your training online at your own convenience, or would you prefer a face to face training platform? Do you like a regimented program where you have to attend certain classes or would you prefer to pick and choose?

And what kind of training is provided? Does the company make sure you know all the forms and disclosures and help you explain them? What about doing role play training? Do they share different issues you might experience with buyers and sellers, and help you know how to respond? Or do they just give you some forms and wish you well.

Mentoring:

What kind of mentoring options are provided, if any? Can you shadow a more experienced agent on listing appointments and buyer consultations? Is there someone who can help you put together an offer or contract and explain what should be included and why? Is there a fee associated with mentoring? What is the time frame that a mentor might be available to you?

Marketing

Does the brokerage offer any marketing assistance? For example, do they provide business cards and listing signs? Do they share costs for post cards or online websites? Are you able to use a tagline of your choosing on your marketing or is all the marketing brokerage focused? What kind of process is there for getting approval of your marketing and how long would approval take? Does the firm object to you having your own website?

Leads

Getting buyer or seller leads typically is 100% on the agent, but there are some brokerages that assist with lead generation. So does the company provide any kind of leads, and if yes, what kind are they? Do they purchase a list with names that may or may not be ready to buy or sell? Or is it a vetted list and the buyer or seller just needs a phone call to get started? Do they warm transfer calls to you during certain times? What is the cost to you for each lead, if any?

Office Culture

Who runs the office on a regular basis? If you need to talk to someone, will it be an office manager or managing broker? Is everyone treated equitably? Do the people who make a lot of money and the agents who are just starting all get equal time? Can they all make appointments to be seen?

Does the office provide private space where you can meet with a client? How difficult is it to use that space?

Are there opportunities for networking with other agents in the office? Does the brokerage have any events on a regular basis?

And what are the goals of the broker in charge? Is it to have a well oiled and smoothly running brokerage full of productive and energized agents, or is it to gain as many heads as possible so they can win the biggest agency in the area award?

Commission Split/Fees

I put this last because contrary to popular belief, commission splits are NOT the most important thing to consider. People will leave brokerages because of poor management probably more often than they will leave due to commission splits. That being said, it IS important to know how you will get paid and how much of your income you will keep.

So what are the commission splits? They could range from 100% to you down to 60% to you and 40% the company. Or perhaps even lower. And then, what kind of fees are there? Do you have to pay for training? What about for the technology platform? Are you responsible for purchasing your own business cards and listing signs? Is there an office fee or desk fee? Are there franchise fees?

So

 

So what did I do that I would do differently?

This post started because the question was, what would I personally do differently if I were just starting out? I would have interviewed brokerages and selected one that put the agents first, all the agents.

What I did instead was went to one brokerage, a big name brokerage in my area, that happened to be very close to my home. And I just went with them because it was convenient. It took me two years before I made a switch to a different office, and here's why I switched.

This company provided training, but much of it was the same training given again and again. The office team also spent almost all their attention on the high producing agents, ignoring those who just started. So newbies who had questions could have a hard time getting those questions answered. Or they'd set up meetings with the managing broker which would be canceled at the last second because a high producer was in the office talking about an upcoming party.

And there was also not equity in leads. The rule was that anyone who agreed to do floor time would take care of any calls that came in, or people that came to visit. But in fact, typically the new agents who took floor time would only get the calls for rental tenants. Any calls for listings or buyers would be given to the same top producers.

And there was also inequity in non-business happenings. For example agents planning a trip to a city to see a show but only inviting their favorite people and scheduling the entire thing with whispered comments in the office but then putting it on social media as a company trip. Or having two people, one a money maker and one a new agent, lose a parent in the same week. One of those people had the support of the entire office with cards and meals and support at the funeral. The other one was ignored.

I watched all of this going on, and finally had enough and went to another brokerage, but once again made a mistake. I picked one that supported a first-responder program I wanted to be involved with, and that's the only reason I picked them. I ignored my own advice above and wound up in a company with no quality training and a manager that just wanted to gather bodies and wasn't concerned about sales.

Summary

All of the items above might be important to you, as well as others I haven't even thought of. Interview as many companies as possible, and ask agents in the company for their feedback as well. What do they love and what is not so great. Then figure out what you need to start your business, and pick the best overall company. And then instead of the confused agent in the featured photo, you might be the thrilled agent in the second photo!

Best wishes!

 

Posted by

Kalispell, Bigfork, Lakeside and Somers areas. 

Are you getting ready to sell or purchase land or a home in Kalispell  or the surrounding vicinity? Let’s talk!

Facebook | LinkedIn
About Me
My Blog
theHouseKat.com
Email Me

(406) 270-3667
CALL OR TEXT

KAT PALMIOTTI, BROKER

 

Comments(25)

Show All Comments Sort:
Steffy Hristova
HomeSmart Elite Group Tempe AZ Tel: 602.710.8161 - Tempe, AZ
Tempe AZ Realtor - Your Home Close to Your Work!

Hi Kat Palmiotti , I had almost forgotten that interviewing brokerages to find the right fit is of primary importance. There is a huge difference in company culture. I was very fortunate with the choice I made when we moved to the Phoenix metro, and never thought of another brokerage. But my first choice in a different state almost made me want to give up.

May 30, 2025 08:46 AM
Kat Palmiotti

Steffy Hristova - we really don't know until after we've made the decision! But asking some good questions up front might help!

May 30, 2025 11:32 AM
Lew Corcoran
Better Living Real Estate, LLC - East Bridgewater, MA
Expert guidance. Exceptional results.

Thanks so much for sharing this insightful and honest perspective, Kat Palmiotti. Your tips on choosing the right brokerage are spot on and really resonate. It's all about finding that fit that supports your growth. Grateful for your share; it’s a great reminder for anyone starting out in real estate! 😊

May 30, 2025 09:20 AM
Kat Palmiotti

Thank you Lew.

May 30, 2025 11:32 AM
Patricia Feager
Flower Mound, TX
Inactive/Semi Retired Real Estate Agent

Kat Palmiotti - Finding the right Brokerage is key. I learned that the hard way too. Just because something is convenient, doesn't mean it is the right fit. 

May 30, 2025 09:28 AM
Kat Palmiotti

That's for sure Patricia Feager - I should have done my research!

May 30, 2025 11:32 AM
Ginger Harper
Coldwell Banker Sea Coast Advantage~ Ginger Harper Real Estate Team - Southport, NC
Your Southport~Oak Island Agent~Brunswick County!

The most important thing to remember is to go with an established firm with a great reputation. The biggest is not always the best.

May 30, 2025 09:55 AM
Kat Palmiotti

Ginger Harper - I suspect there are new firms that might be awesome also!

May 30, 2025 11:31 AM
Dorie Dillard Austin TX
Coldwell Banker Realty ~ 512.750.6899 - Austin, TX
NW Austin ~ Canyon Creek and Spicewood/Balcones

Good morning Kat Palmiotti ,

Your entry was worth the wait! Finding the right brokerage is so important! Everyone is different and you need to find the right fit! I love my office and would never switch firms but many don't find that fit and it can really make a difference in your business.

May 30, 2025 10:05 AM
Kat Palmiotti

Dorie Dillard Austin TX - I'm glad you love your office!

May 30, 2025 11:31 AM
Hannah Williams
HomeStarr Realty - Philadelphia, PA
Expertise NE Philadelphia & Bucks 215-820-3376

Kat Palmiotti Very well said and written; anyone thinking of starting a career in Real Estate would be wise to read your post. This is a well-deserved Featured post, congratulations 

May 30, 2025 11:05 AM
Kat Palmiotti

Thank you very much Hannah Williams 

May 30, 2025 11:30 AM
Hannah Williams

Kat Palmiotti You knocked it out of the ball park and hit a home run on this one. I worked in an office known as the Big Boys' Club, and it functioned in a similar manner. I enjoyed reading it as you explained it perfectly. 

May 30, 2025 12:20 PM
Liz and Bill Spear
Transaction Alliance 513.520.5305 www.WarrenCountyOhioRealEstate.com - Mason, OH
Transaction Alliance Cincinnati & Dayton suburbs

I think our experiences were somewhat similar.  Liz had a 2 year head start on me and her initial team leader...well some things are better not said.  All in all the office had a toxic culture, and different rules for different people.  You can't put your personal number on the phones (yet, Agents X Y & Z did), and then don't tell me it wouldn't make any difference in business (yet every new listing we'd worked to get was being immediately shown by other agents in our office...who just happened to have desk duty and weren't forwarding the calls to the listing agent as they were supposed to do).
We still liked the brand, so changed again and it was hugely different.  More about empowering the agents and making sure we had the tools and support to excel.   Over time, the brand meant less to us so we moved to a much lower cost spin off since we knew how to generate our own leads, and found most consumers no longer seemed to care about the brand on the sign, and more about the person putting it in the yard.

May 30, 2025 12:02 PM
Kat Palmiotti

I totally understand what you're saying Liz and Bill Spear ! and most consumers DO care more about the person than the brand. Thank you for chiming in!

May 30, 2025 01:17 PM
Kathy Streib
Cypress, TX
Retired Home Stager/Redesign

Kat- I'm so glad this was featured!  It is excellent and every new agent needs to read this. There are many more things to consider besides location.   Your experience with the offices that were "clicky' doesn't sound like one where anyone could thrive unless you were a top producer. 

May 30, 2025 07:55 PM
Kat Palmiotti

Exactly Kathy Streib - it was not a great place for new agents!

May 30, 2025 08:29 PM
Michael Jacobs
Pasadena, CA
Pasadena And Southern California 818.516.4393

Hello Kat - we don't know what we don't know, and similarly themed quotes seem applicable.  Not only in everyday life but when beginning a real estate journey as a practitioner.  Your challenge entry is a realty reality examination worthy of consideration.   Good job.  

May 31, 2025 02:31 AM
Kat Palmiotti

Thank you very much for your comment Michael Jacobs !

May 31, 2025 04:59 AM
Fred Griffin Florida Real Estate
Fred Griffin Real Estate - Tallahassee, FL
Licensed Florida Real Estate Broker

Hi Kat Palmiotti 

 

 The importance of the Brokerage!

   When I got licensed, I was going to work for a friend of a friend, he only had one or two agents, it seemed like a good idea.

  By the grace of God, on the weekend before I was going to make that decision final, I saw a For Sale on a vacant lot.   I called, a Coldwell Banker agent answered.  We got to talking, etc. and she said "Oh no!  You don't want to start with a small office like that!  You should interview my Broker, he can offer you so much more!"

   Unbeknownst to me, she was going to get a sign-up bonus for bringing me in (I think it was $1000 from my first closing).   But whatever the reason, I am so glad I chose that company.  They offered all of the good things you mention in your post... training, mentors, and leads.   I could not have started with a better company (I remain friends with that Broker to this day).

 

   When I meet people who are "getting their license", I share your advice with them.  I encourage them to find out what the Brokerage offers THEM, not just what they offer the Brokerage.

May 31, 2025 04:30 AM
Kat Palmiotti

That's so true Fred Griffin Florida Real Estate - I think a lot of new agents don't realize the interview process goes both ways! Thank you for commenting!

May 31, 2025 05:00 AM
Brian England
Ambrose Realty Management LLC - Gilbert, AZ
MBA, GRI, REALTOR® Real Estate in East Valley AZ

This is very good advice, and most new agents don't even know the right questions to ask in order to find the right brokerage for them.  I feel lucky that I had someone that I trusted guide me to the right places!

May 31, 2025 04:37 AM
Kat Palmiotti

Most new agents don't know what they don't know.

May 31, 2025 06:02 AM
Nina Hollander, Broker
Coldwell Banker Realty - Charlotte, NC
Your Greater Charlotte Real Estate Broker

Good morning, Kat. Excellent suggestions for agents just starting out. I always felt fortunate that when I started out in NY City 33 years ago, after interviewing several brokerages, I settled on Halstead Property. It was an awesome place to start my career and to continue it.

May 31, 2025 05:17 AM
Kat Palmiotti

You did it right Nina Hollander, Broker !

May 31, 2025 06:01 AM
Nina Hollander, Broker

Kat Palmiotti possibly more luck than wisdom! :)

May 31, 2025 06:04 AM
Will Hamm
Hamm Homes - Aurora, CO
"Where There's a Will, There's a Way!"

Hello Kat,  I figure I pick a good company when I started,  It was a team brokers and the one broker taught one of the classes in real estate school.  I did interview one other company but when with the teacher.  Was I wrong.  What they promise is not what they said they would do.

  Great blog.

 

May 31, 2025 09:08 AM
Kat Palmiotti

Thank you Will Hamm - I'm sorry to hear you picked the wrong place to start as well!

May 31, 2025 01:31 PM
Aura Alex
Seattle, WA
Retired Real Estate Pro

Hi Kat,

Your insightful post highlighted key points that validated your actions. Choosing the "right" broker was a learning experience for me when I was starting out. Previous encounters helped me identify toxic office dynamics with ease. Similar to you, switching brokerages was a demonstration of my ability to spot and address these toxic environments, driving me towards an independent work setting.

May 31, 2025 12:25 PM
Kat Palmiotti

Thank you for your comment Aura Alex - I'm glad you started off on the right foot!

May 31, 2025 01:31 PM
Roy Kelley
Retired - Gaithersburg, MD

Good Sunday morning, Kat.

Thank you very much for sharing some of your personal real estate career experience.

Jun 01, 2025 05:05 AM
Kat Palmiotti

Thank you Roy!

Jun 02, 2025 02:49 PM
Anna "Banana" Kruchten
Retired Broker/Owner - Phoenix, AZ
602-380-4886

First of all, thank God you left that 1st brokerage.....what a mess.  You are so spot on non choosing the best fit for YOU!  I lucked out and was part of a small boutique office in the country club with an absolutely awesome broker and excellent business man.  He taught me from the start how to build and sustain a successful business.  I will be forever grateful for that time in my career.

Jun 01, 2025 03:34 PM
Kat Palmiotti

I am so happy you had a great start Anna "Banana" Kruchten !

Jun 02, 2025 02:49 PM
Anna "Banana" Kruchten

And I'm glad you finally did too Kat!  Heard you had a fun time with Carol 😊  She's always a kick!!

Jun 02, 2025 03:54 PM
KM Realty Group LLC
KM Realty Group LLC - Chicago, IL
Your path to success in Chicago real estate!

Thanks for the helpful tips, Kat! Picking the right brokerage can make a big difference, and your advice on what to look for is really practical.

This is great guidance for anyone starting in real estate!

Jun 02, 2025 06:48 AM
Kat Palmiotti

Thank you KM Realty Group LLC !

Jun 02, 2025 02:49 PM
Debe Maxwell, CRS
Savvy + Company (704) 491-3310 - Charlotte, NC
The RIGHT CHARLOTTE REALTOR!

What a fantastic post, Kat! I'm with you - I don't like all of the kool-aid companies that put more emphasis on production and recruiting than humanity. Each of your points were fantastic though.

I especially like the gleeful agent you created - raining exclamation points - you know that's my favorite punctuation mark‼️ LOL

Jun 05, 2025 03:08 PM
Kat Palmiotti

Thank you Debe Maxwell, CRS  for agreeing! :-)

Jun 05, 2025 07:54 PM
Kathleen Daniels, Probate & Trust Specialist
KD Realty - 408.972.1822 - San Jose, CA
Probate Real Estate Services

Hello Kat Palmiotti I missed entering the May challenge - reading this, I realized how spot on it truly is.  I made the mistake of believing brokerages and real estate officers were all the same "one-size-fits-all" and that is not true.  New to anything we do not know what we do not know.

Jun 07, 2025 07:00 AM
Kat Palmiotti

Kathleen Daniels, Probate & Trust Specialist - so true, when we are new, we just don't know what we don't know!

Jun 07, 2025 07:24 AM
Roy Kelley
Retired - Gaithersburg, MD

Good Saturday morning, Kat.

Have a great day and an outstanding weekend.

Jun 07, 2025 07:31 AM
Kat Palmiotti

Good morning and thank you!

Jun 07, 2025 11:56 AM