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Should real estate agents blog? No.

By
Services for Real Estate Pros with PropertyMinder, Inc.

The five must-haves for a real estate website are: who, what, when, where and why. Day four of this series on the 5Ws of Internet marketing answers the "where"—where should REALTORS® invest their time.

“Should I blog?”  Associate Broker Christina Ng asked.

Should implies judgment, peer pressure.

“Between phone calls, showings and hands-on client support, I just don’t have time,” she said.

How do you invest your most valuable asset—time?  What's the ROI?

With 20 years of experience, Ng gets 80 percent of her business from referrals. So, should she blog?

My answer:  No. Don't waste your time blogging on the World Wide Web when your sphere of influence promises a better rate on return.

Bertha Sandoval, a REALTOR® with Alain Pinel in Burlingame, knows (or has been told) to update her real estate website with community news. “But am I supposed to write the articles myself?” she asked.

My answer:  No.

Rule of thumb:  bookmark articles.  You are real estate professionals, not journalists per se. There is a difference between writing articles and blogging.  A blog is a conversation-starter in real time.  An article involves journalistic inquiry, interviewing, fact checking and above all:  meaningful content.

Blogging Backlash

Newsflash:  There’s a blogging backlash going on, and it's undermining your best efforts to drive qualified traffic to your real estate website.

In his post today at TheAtlantic.com, political pundit Matt Yglesias spotlights the white elephant in chat rooms:

To gain any worthwhile information about any topic whatsoever, you need to be reading the work of someone with real expertise. To develop real expertise requires years of study, research, etc. And years of study, research, etc. can't be adequately condensed into a blog post. Thus, blog reading is a completely worthless exercise and nobody should really engage in it.

The New Republic’s political blog echoes this sentiment in "The Greatest Blog Post Ever.” The money quote (via David Appell): “It would be a full-time job to really blog about a few serious issues on a particular beat, and who can possibly attract 125,000 readers a day and support yourself doing that?”

Tormented? Driven witless by blogging? There are search engine friendly alternatives. You can reap the benefits of blogging without actually blogging.

Alternatives

First and foremost, help a local reporter out rather than trying to become one yourself. You can sign up to be a source for a journalist at HelpAReporter.com.

Secondly, join a local reporter's social network. The Seattle Post-Intelligencer newspaper invites industry leaders to contribute content in the form of reader blogs. A backlink from a newspaper to your real estate website outweighs the six to nine months of daily blogging required to see any tangible returns (i.e. leads) on your full-time investment.

Following suit, capitalize on your ability to provide a unique service that is of great value to the customer; go after a niche market and minimize short-term competition.  Become the online mayor of your zip code with the help of SquidZipper: "Smart real estate agents ... more about their neighborhoods than anyone else -- where to find the best coffee shops, what local businesses to support, where the best new homes are, which school districts to avoid, and lots more."

To increase brand awareness online, develop a relationship with influential bloggers in your niche market and post a comment on their websites. By including a link to your real estate website in your comment, you automatically drive traffic back to your site. A relevant and informative comment can be as little as 140 characters and still have the desired effect. Proactively building quality backlinks is an effective alternative to blogging.

As for Christina Ng, we’ve found a happy compromise. We’ve built an interactive newspaper that incorporates micro-blogging, social bookmarks and aggregates RSS feeds.

It’s optimized for search engine ranking. More importantly, it’s a resource that Ng actually uses herself.

“Thank you for posting the trail closures. As a matter of fact, I went to the Sawyer Camp Trail to find out that it was closed myself,” Ng said via BlackBerry today.

The final post in this five-part series answers "why"—why build a community hub. The resulting case study will be published as a whitepaper for technology-marketing (TECH-MAR) clinic participants. The TECH-MAR clinic helps agents achieve a winning online presence and become home marketing experts in five weeks. Based on best practices, this cost-effective program helps agents take advantage of Web 2.0 Internet marketing techniques to drive qualified traffic to their lead capturing websites—and profit from online buyer trends. Read more about TECH-MAR in RISMedia e-News.

Mara Hawks
First Realty Auburn - Auburn, AL
Inactive-2012 REALTOR - Homes for Sale Auburn Real Estate, AL

This is wonderful info here. thank you for organizing it so well and for sharing!

Jul 11, 2008 04:31 PM
Tom Davis
Harrington ERA,DE Homes For Sale, $$ Save $$ Buy Today ! - Dover, DE
FREE Delaware Homes Search!, $$ Save $$ - Find Homes! Delaware Realtor

Going to bookmark,

Thanks,

Tom Davis

World Class Delaware Realtor

Jul 11, 2008 04:48 PM
Martin Lopez
Berkshire Hathaway HomeServices California Properties - Cerritos, CA

WOW! terrific posting, thanks so much for sharing all that great info Ann.

Jul 11, 2008 04:51 PM
Norma J. Elkins
Elite Realty Group - Morristown, TN
Realtor - Elkins Home Selling Team

Great post! Thanks!

Jul 12, 2008 01:22 AM
Anonymous
Not Yet Licensed

Thus, blog reading is a completely worthless exercise and nobody should really engage in it.

Hi Anne-Marie,

I realize those aren't your words, but Matt's claim is almost completely worthless.  Active Rain provides tremendous value, both to real estate agents and to consumers, packed into thousands of blogs.

Jul 12, 2008 02:38 AM
#6
Tim O'Keefe
Spider Juice Technologies - Torrance, CA
Social SEO And Reputation Marketing

Interesting post. Problem though.

1.80% of the people go online to look, not buy real estate. Big diferrence and why your client can get 80% referrals. However, the agent that finally gets it right will not be merely a charity for the agent NG. They will be their Realtor.

Right now the world (the vendor industry won't mention this part) does mostly go online to buy, but their loyalty and attention is about as much as my cats.

2. Should anyone blog? No. They should however,  create content if they wish to remain online. Small play on words but huge. The recent arguments played out against Trulia should have been a wake up call to the industry. Content is king and Trulia did it without creating much, but doing a whole lot with borrowed content. Is that wrong? Well I don't know, tell that to Google. Blogging is a tactic that should fit under a wider strategy having to do with publishing.

3. Community News is a great idea but where it falls flat on its face is there are other organizations that do a much better job at it, like say the AP and Reuters. Oh I know they do not drill down into the local community. Nothing does. And this is the opportunity for the REaltor. But again that person has to get into , drum roll.....Content Creation. They can pull in some listings from various sources, mls, foreclosures, etc. Easy enough but also a commodity. The stickability comes down to the publisher offering something of value.

What did Trulia do? They knew any Tom , Dick and Harry can pull listings. So in order to continue to be unique they create voices. Other people creating content on Trulias site. Nice.

So can an agent make this happen? First off most agents I know have zero interest in creating content. As one of my clients said , "who in the hell has the time?" .  Why would Agent NG "blog" when she  gets 80% referrals?

I know, get others to blog for you! Just like TRulia. Well in order to get people to create your content for you, you have to have a bunch of zealots. WHo has heard of Twitter? These people are insanely into Twitter. Zealots. Who has heard of Pownce? Same thing. Not as popular though. 

Online Realtors are zealots, thus the first sites  to offer free publishing would get free content. (look where you are reading right now for starters)How easy would it be to get ma and pah Kettle to write on your blog or community? How about the Baker or Lawyer? Possible I guess, but unlikely when they can just get their own blog.

Then the next question is how do you profit from the content? Trulia is struggling as they just got another infusion of $15 million. Active Rain itself is trying to figure out how to make a buck. So just because you provide the community will that make them buy and sell real estate from you? I know of at least one company who based their whole blog model on that. You can guess the results.

Then of course just building the community and expecting the public to run to you is naive. No marketing= no business. Trulia has been hammered of late for their aggressive marketing. That $15 million is not going to just fancy lunches, I would guess it is going towards big marketing and the next "nuance" to their community. Good for them. But expensive for you and I.

Jul 12, 2008 06:04 AM
Thomas Hargreaves
TriStar Financial Services - Eugene, OR

I am not a Real Estate Agent, I am a mortgage agent.  However I have already recieved business from my blogs in the few short weeks that I have been on AR.  And I have recieve much business from Blogging on other networks.  I think people are making a mistake not blogging.  It is one of the fastest growing forms of advertising, if you do it right.   I write my blogs at the biggining of the week on sunday, then I will post them throughout the week.  Afterall this is a socialism website and all about developing relationships. Letting others know how you can help them sell their wares.

Jul 12, 2008 06:14 AM
PropertyMinder (AccelerAgent)
PropertyMinder, Inc. - San Jose, CA
Modern Tools for the Modern Agent

@Tim O'Keefe of Spider Juice Technologies gets at the point of this conversation:  blogging works best as part of an integrated Internet marketing strategy that draws qualified traffic back to your lead capuring website.  Ultimately, a blog without calls to action and landing pages does not capture leads. By generating compelling content that is meaningful and "remarkable" (to quote Seth Godin), you gain confidence in a low-trust era.  A blog is a conversation-starter -- like this informative exchange.  The challenge is whether or not you can afford to invest in the conversation -- to keep the brainstorming process in motion and fuel better practices. In the case study of Ms. Ng, her real estate website is more of an information portal for prospects (whom she directs online).  At this second, it doesn't make sense (cents) strategically to sacrifice 80 percent of her business for the other 20 percent. Conversely, 97 percent of online home buyers are more likely to use the same real estate agent. Admittedly, one can't afford to neglect that 20 percent.  But for Ms. Ng, who is dedicated to client satisfaction, it may be a distraction to launch a blog and nurture leads online. As previoulsy suggested, ghostblogging is another option -- but it raises the question of transparency.  The pain point is authentic communication.  But, again, dialogue with other industry leaders like yourself and Thomas Hargreaves, which happens best on ActiveRain, also offers traditional practitioners a vehicle to better evaluate how to engage Internet consumers -- when they are able to devote the energy to that process.  Thank you for your participation in this conversation.

Jul 12, 2008 10:30 AM
Anonymous
Not Yet Licensed

Conversely, 98 percent of online home buyers are more likely to use the same real estate agent

Hi Anne-Marie,

Can you please expand on what you mean with that statistic?  My perception is that home buyer loyalty is not at 98%, but perhaps I'm misunderstanding your point.  Thanks.

Jul 12, 2008 12:21 PM
#10
PropertyMinder (AccelerAgent)
PropertyMinder, Inc. - San Jose, CA
Modern Tools for the Modern Agent

In pointing out online home buyer loyalty, I am highlighting important new sources of potential business that should be considered--especially if your business revolves around referrals (as part of an integrated marketing strategy).  The following data on the real estate market in CA for 2006 was published on 02/08/07 by Leslie Appleton-Young, chief economist and vice president of the California Association of Realtors ® (CAR®). "An incredible 97% of Internet buyers said they would use the same agent again. Traditional buyers? 50%. (Twice as likely to be satisfied and twice as likely to give a referral....)"

Internet Buyer vs. Traditional Home Buyer
http://tinyurl.com/6bm3eq

Jul 12, 2008 12:32 PM
Anonymous
Not Yet Licensed

That IS incredible!  Thank you.  I had not heard that before.

Jul 12, 2008 01:12 PM
#12
Larry Chatt
Island Real Estate of Anna Maria Island, Inc - Anna Maria, FL
I am here to help!

Can someone tell me how to bookmark.  I have tried searching and after 20 minutes I have given up finding it.  I am sure its on a million posts but I just cannot find it and i cannot figure it out...please help.  I appreciate your time to help me.

Jul 13, 2008 02:05 AM
Artisan Custom Estates
Artisan Custom Estates - Alpharetta, GA

Very interesting post.  I've heard from many valued sources that the blog is more of a near term fad.  For those who take time to post meaningful content and thus build out their online brand, I do think their is value in reaching the consumer shopping online however.  The ultimate fate of blogging will be an interesting dynamic to follow over the next few years.

Jul 13, 2008 03:49 AM
Christine L
Property Cupid, LLC - Chandler, AZ
Broker

I really like this post.  I don't think most full time busy realtors have time to come up with articles for posts.  And many with a strong referral base don't really have to. 

Jul 13, 2008 04:32 PM
Anonymous
SierraNightTide

Why not hire a Blogger to blog for the agency -- all agents? A blogger is a researcher with some (or great) skills in writing.

Jul 14, 2008 09:24 AM
#16
Tim O'Keefe
Spider Juice Technologies - Torrance, CA
Social SEO And Reputation Marketing

Larry- go to SocialPoster.com lots of places to bookmark.

Sierra Nite Tide- Hiring a blogger is great unless you want the blog to carry tons of authority. How can a hired writer write about your town with any credability? ITs hard, but thats why it works or everyone could succeed at it.

Jul 14, 2008 10:10 AM
Martin Lopez
Berkshire Hathaway HomeServices California Properties - Cerritos, CA

Great post and info.  Thanks for sharing.

Jul 14, 2008 10:32 AM
IMNJ - Internet Marketing Specialist
Internet Marketing NJ - Red Bank, NJ

Here is my 2 cents.

Blogging should be a part of your marketing plans on the basis that it generates search engine relevance. Be balanced in your marketing approach and watch your metrics to see how and where you are successful in generating and converting web traffic.

There are far too many success stories which can be directly attributed to blogging and social networking to ignore, therefore, I do not full agree with your analysis:

Blogging is a proven strategy to build backlinks.

There are so many examples of bloggers who attribute their blog to newspaper coverage:

Concetta Pepenella

Joshua Jarvis

 

When you blog, write about your experience and expertise. Offer opinions and analysis, be genuine and honest. Blogging works.

 

Jul 16, 2008 04:11 AM