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Small Transaction, Big Return

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Education & Training with Although I'm retired, I enjoy sharing my knowledge and learning from other real estate industry professionals.

“Trust is the quiet foundation of every transaction.”

In my years as a real estate broker, I’ve had the privilege of being part of many transactions, some large, some small, and a few that touched my heart in ways no commission ever could. 

One of those was with a dear golfing friend. She was a member of our ladies' golf league... a kind, sweet soul who everyone loved, on and off the course.  I knew she had been diagnosed with a terminal illness, but she was handling it with grace.  

One day, she invited me to her home to meet with her and her family. I had no idea what to expect. We sat at the dining table of her well-kept double-wide mobile home. It wasn't fancy, but it was clearly a place she took great pride in.

The meeting was short. With her children and me at the table, she introduced me and simply said, “I want Carol to sell my home after I pass.”

That was it. Just that one sentence. But it meant the world to me.

Her family didn’t hesitate. They were fully on board, and after she passed, we honored her wishes and listed the home. There were no special challenges, no dramatic twists, just a straightforward sale of a modest property on leased land.

But for me, it was one of the most meaningful transactions of my career.

She never saw the “For Sale” sign go up. That was part of the plan. But I felt her presence in every step of the process. It wasn’t a big sale. The commission was small. But the emotional return was immeasurable.

This experience reminds me that the smallest transactions can carry the biggest return.  If you ask me what success in real estate is, I would say it’s not in the dollar amount, but opportunities like this. When someone chooses you to handle something that matters deeply to them, it’s not about the home. It’s about trust.

And that’s priceless.

Posted by

Carol Williams

"Information is FREE.
Knowledge, Experience & Integrity Are Priceless."

- Carol Williams

Retired: Real Estate Broker/Owner, Property Manager 
Coaching, goal setting, and marketing consultant

Active: Golf & Travel Blogger
"Golf isn't a sport. It's a lifestyle."
SeniorWomenGolfers.com
TopTeamCarol@gmail.com
 

Whatever You're Doing, Make It Fun!



Comments(26)

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Brian England
Ambrose Realty Management LLC - Gilbert, AZ
MBA, GRI, REALTOR® Real Estate in East Valley AZ

I love hearing that, and it is so true that the transactions that mean the most to us don't always come with big commissions attached to them.

Aug 21, 2025 07:05 AM
Carol Williams

So true, Brian England 

Aug 23, 2025 03:41 AM
Michael Jacobs
Pasadena, CA
Pasadena And Southern California 818.516.4393

Hello Carol - truly memorable.   

Aug 21, 2025 07:37 AM
Carol Williams

Hi Michael Jacobs 
I can't even count how many years ago that was, but it's still sharp in my memory. 

Aug 23, 2025 03:42 AM
Michael Jacobs

Carol Williams - I can imagine.  

Aug 23, 2025 04:17 AM
Gwen Fowler SC Lakes & Mountains 864-710-4518
Gwen Fowler Real Estate, Inc - Walhalla, SC
Gwen Fowler Real Estate, Inc.

Carol, what a beautiful story. You captured perfectly how trust outweighs commission every time. The way your friend chose you to carry out her wishes shows the true heart of this business — being there for people when it matters most. Thank you for sharing such a meaningful reminder

Aug 21, 2025 07:38 AM
Carol Williams

Hi Gwen Fowler SC Lakes & Mountains 864-710-4518 
If more people read stories like mine (and all the entries in this month's challenge) perhaps they would change their perception of the real estate industry in general. 

Aug 23, 2025 03:45 AM
Lew Corcoran
Better Living Real Estate, LLC - East Bridgewater, MA
Expert guidance. Exceptional results.

Thank you so much for sharing this heartfelt story, Carol Williams. Your words beautifully highlight how the smallest transactions often hold the greatest meaning, reminding us that trust truly is the real reward in real estate. I appreciate you taking the time to share such a touching reflection. It's a powerful reminder of why we do what we do! 😊

Aug 21, 2025 10:59 AM
Carol Williams

Hi Lew Corcoran 
Not all rewards can be taken to the bank, can they? 

Aug 23, 2025 03:45 AM
George Souto
George Souto NMLS #65149 - Middletown, CT
Your Connecticut Mortgage Expert

Carol Williams unless you have experienced a special transaction like this, it is hard to understand that there are transactions that mean more than the size of the commission check.

Aug 21, 2025 11:03 AM
Carol Williams

Hi George Souto 
Remembering this story makes me think maybe I need to identify who I want to sell my home in case of my demise. 

Aug 23, 2025 03:47 AM
Kathleen Daniels, Probate & Trust Real Estate Svcs.
KD Realty - 408.972.1822 - San Jose, CA
Probate Real Estate Services

Gosh darn you, Miss Carol Williams I got choked up again.  Yes, that kind of trust is priceless - it is not about the compensation - it is about the trust and the honor! 

Aug 21, 2025 11:51 AM
Carol Williams

Good morning, Kathleen Daniels, Probate & Trust Specialist 
"Compensation" can come in many forms, can't it? 

Aug 23, 2025 03:49 AM
Anna "Banana" Kruchten
Retired Broker/Owner - Phoenix, AZ
602-380-4886

Hi Carol well how interesting.  I was hoping to write a post for the challenge and it also involved a mobile home and very sweet seniors and Barney.   Your lady friend sounds a lot like the lady client of mine.  Very, very kind and loving.  I'm so glad she had you to help out her family after she passed over.  Sweet and loving story - thank you!

Aug 21, 2025 11:52 AM
Anna "Banana" Kruchten

Same with my gal.  I hope to write about it today!  So many sweet memories of such great people.  

Aug 24, 2025 11:18 AM
Carol Williams

Hi Anna "Banana" Kruchten 
She was the sweetest person. It was an honor to be chosen to sell her home. 

Aug 23, 2025 03:50 AM
Adam Feinberg
Howard Hanna Elegran - Manhattan, NY
NYC Condo, Co-op, and Townhouse Advisor

I was recently named in the Will of a very sweet woman to be the listing agent for her apartment after her passing- I think in part as recommended to her by a friend of mine who works for her nephew and his wife. My friend is the executor- and the status of the building through NYC is complicated- so it won't be an easy sale once listed. I don't know if this will be a test run for the family, as it's a simple one bed apartment needing renovation- but her nephew happens to be on the Forbes 400 wealthiest Americans list- so there could be a big return in the longer run. Time will tell. 

Aug 21, 2025 01:55 PM
Carol Williams

Hi Adam Feinberg 
I'll be interested to hear how all that works out. Be sure to blog about it when the time comes. 

Aug 23, 2025 03:51 AM
Joan Cox, Retired Broker/Owner
Denver, CO
Enjoying Every Day to Its Fullest!

Carol, you are right, it isn't about the commission check, it is all about the people that we help.  You did a great job.

Aug 21, 2025 03:24 PM
Carol Williams

Thanks, Joan Cox 
It's always about the people for me. I know you are the same.

Aug 23, 2025 03:51 AM
Kathy Streib
Cypress, TX
Retired Home Stager/Redesign

Carol- you said it beautifully. It's not how many or how high your commissions have been, but the difference you made in your clients' lives. You did that!!!

Aug 21, 2025 06:10 PM
Carol Williams

Hi Kathy Streib 
It was a sad time, but my honor to be chosen and help the family. 

Aug 23, 2025 03:52 AM
Laura Cerrano
Feng Shui Manhattan Long Island - Locust Valley, NY
Certified Feng Shui Expert, Speaker & Researcher

Getting a big return on a nice little place like that is probably the ultimate goal that we all have

Aug 21, 2025 11:45 PM
Carol Williams

Hi Laura Cerrano 
It's all about helping people, isn't it?

Aug 23, 2025 03:52 AM
Mike Colpitts
Plum Tree Realty - Fort Myers, FL
Providing Customer Service the old-fashioned way!

Trust is earned Carol and you did that in spades! Great job!

Aug 22, 2025 07:34 AM
Carol Williams

Thank you, Mike Colpitts 
It was an easy transaction, but oh so meaningful. 

Aug 23, 2025 03:53 AM
Wanda Kubat-Nerdin - Wanda Can!
Red Rock Real Estate (435) 632-9374 - St. George, UT
Southern Utah's Preferred Real Estate Agent.

The sincere connections we make matter and sometimes, we are gifted with last wishes. Glad you were able to fulfill your friend's, Carol!

Aug 23, 2025 07:27 AM
Jeff Dowler, CRS
eXp Realty of California, Inc. - Carlsbad, CA
The Southern California Relocation Dude

Hi Carol:

What a wonderful story about such a meaningful and valued transaction. Your friend's statement to her family said it all. Your relationship was clearly very special. What a poignant example of how our lives can intersect in powerful ways with our clients. Such a beautiful memory.

Jeff

Aug 23, 2025 10:25 AM
Ed Silva, 203-206-0754
203-206-0754 - Waterbury, CT
Retired Real Estate Broker

It's seldom about the money but always the people involved in the deal. These are always emotional and when one considers the impact an agent has on a family's financial future they should be concerned.

That woman knew she could trust you for the way she came to know you.

Aug 24, 2025 05:27 PM
Leanne Smith
Dirt Road Real Estate - Golden Valley, AZ
The Grit and Gratitude Agent

Congrats on the feature and it is those compliments and trust that make earning a living in this industry totally worthwhile. Thank you for sharing this great story.

Aug 25, 2025 06:37 AM
Margaret Rome Baltimore 410-530-2400
HomeRome Realty 410-530-2400 - Pikesville, MD
Sell Your Home With Margaret Rome

Carol Williams 

What an honor for you to hear those well-deserved words, “I want Carol to sell my home after I pass.” Those words were a gift to you and your friendship!

Aug 26, 2025 07:25 PM
John Juarez
The Medford Real Estate Team - Fremont, CA
ePRO, SRES, GRI, PMN

It is so clear, Carol Williams, that your golf friend was a special friend. 

Aug 27, 2025 10:04 AM
Jan Green - Scottsdale, AZ
Value Added Service, 602-620-2699 - Scottsdale, AZ
HomeSmart Elite Group, REALTOR®, EcoBroker, GREEN

Being there for a dear friend, when she needed you, was a priceless act and remembrance.  She knew who to ask!  

Aug 29, 2025 01:44 PM
Dennis Neal
Exp Realty of Southern California, Inc. - Big Bear Lake, CA
Your Home Sold in 21 Days or We Sell It For Free

Hello, Carol. Thank you for sharing such a touching and meaningful story. You perfectly illustrate that our true success in this business isn't measured by a commission check. The trust you earned and the honor of fulfilling your friend's wishes are the kind of rewards that make a career in real estate truly special and unforgettable.

Sep 03, 2025 09:59 AM