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August 2025 Challenge: Transaction that Touched Our Heart

By
Real Estate Broker/Owner with eXp Commercial, Referral Divison RRE-BRO-LIC-75443

ActiveRain's August challenge is called "The Transaction that Touched Your Heart." Our goal is to share a sale that made an impact on us. And as soon as I read about the challenge, I knew which transaction I would share. But then I realized I had already written about my favorite sale in the post called "The story of a perfect real estate match" back in 2017, but it's still my favorite so I'm going to have to tell it again!

Nearly five decades ago, a young couple rescued a dilapidated 1897 house from its eventual collapse. They loved the Victorian "bones" and saw the beauty hiding behind the worn exterior. They subsequently dedicated years of elbow grease to fix her up.

The end result was a home that was evidently loved. She had thick pocket doors, stained glass windows, original yellow pine hardwood flooring, built-in bookcases and chestnut moldings. There was a wonderful wrap around porch, a sunny breakfast nook, ten acres of land, two pole barns, and more.

The story of a perfect real estate matchThe time came, though, when the sellers were ready to retire to another state, and they had to let the home go. They were not fans of real estate agents but they eventually agreed to use an agent, (me).

So they put their beloved home on the market and received several offers, but the offers and buyers were not the "right" ones to love the home going forward. The sellers just weren't ready to sell to someone who wanted to rip out rooms and change the historical feeling of the home. So they decided to take the home off the market for the winter. They updated a few more things during that time, and were ready once again in the Spring to sell their home.

Right around the same time, a couple started working with me, looking for their "forever" home. They supplied their requirements, and off we went to look at homes. They didn't find the right house the first few times out, but I happened to know the Victorian home intimately and thought it might be perfect for them, even though it wasn't quite what they had said they wanted. So once the home came back on the market, I took the buyers to see the home. (Please note, representing both buyer and seller was explained ahead of time in terms of what that meant and what I could and could not share with both parties. They both decided not to use a different agent.)

When the buyers walked into the house behind me, Mrs. Buyer let out a quiet sigh, and whispered to herself, "I love this kitchen!" I knew we had found a match. As they wandered around the home, exploring nooks and crannies, with smiles and wide eyed wonder, it was evident this was going to be a wonderful day. By the end of the tour, the buyers knew they wanted this house. The sellers were nearby and the buyers wanted to make an offer immediately so we went outside and chatted. I walked back inside and spoke to the sellers and by the end of the visit, an offer had been successfully agreed upon, and there were smiles all around.

Then the transaction closed. But the story doesn't end with an austere atmosphere of paperwork and signatures. The buyers and sellers saw each other many times between offer acceptance and closing. They became fast friends with not only each other, but their agent. The closing experience was one with hugs, kisses, laughs and promises to stay in touch. And a year afterwards, when the sellers had a house warming get together at their new house several states away, they invited the buyers to come. And they did.

When I asked for reviews, the first one in was as follows:

"I cannot say enough about MY Kathleen Palmiotti, otherwise known as "Miss. Above And Beyond". Kat understood the wants and needs of my husband and I when she represented us as buyers and showed us whatever we asked her to, answered all questions, gave her time and energy to our search and never batted an eye. As she became more familiar with us (not just as buyers, but as REAL PEOPLE) the walls literally came down. Luckily for us (husband and myself) during our search, we were interested in a certain house. Wouldn't you know it, KAT REPRESENTED THE SELLERS!!! and told us we would be a perfect match for the house and the sellers would love us. 

My husband stood in the yard after touring the house and cried. This home and surrounding property is everything he could imagine and more. Ms. Above and Beyond was totally correct. We became not just buyers in search of a home, WE WERE THE FUTURE OWNERS, as the former owners said "We are not just going to sell our house to just anyone, we want the right people in this house, you guys are the right people". I still cry at this, as this is the very house of my every dream. They became our friends, we became a team, and Kat Palmiotti was our Team Captain! I'M NOT CRYING, YOU ARE!!!"

And as a PS, I contacted the buyers this summer just to check in and they still love their forever home!

As for the sellers, they let me know I had restored their faith in the real estate industry.

And that is the story of a perfect real estate match and my favorite transaction ever.

------

(And to the challenge team, it's okay if I don't get challenge points because this is essentially word for word from the last time!)

Comments(21)

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Carol Williams
Although I'm retired, I enjoy sharing my knowledge and learning from other real estate industry professionals. - Wenatchee, WA
Author, Golfer, Traveler, Retired, Wenatchee, WA

Hi Kat,
What a great story, and I think you should get points for resharing!  If a house can have soulmates, I'd say that house had two sets of soulmates... the sellers and the new buyers. 

Aug 31, 2025 07:20 AM
Kat Palmiotti

Yes, they both loved/love the house Carol Williams - so true.

Aug 31, 2025 09:29 AM
Jeffrey DiMuria 321.223.6253 Waves Realty
Waves Realty - Melbourne, FL
Florida Space Coast Homes

Very cool story. I love it when a plan comes together and everyone is totally happy with how it went down!

Aug 31, 2025 07:28 AM
Kat Palmiotti

Me too Jeffrey DiMuria 321.223.6253 Waves Realty !

Aug 31, 2025 09:29 AM
Will Hamm
Hamm Homes - Aurora, CO
"Where There's a Will, There's a Way!"

Hello Kat, what a great story you are sharing here in the Rain.  My grandmother Lizzie Hamm lived in a home with a nice porch on it and lots of rocking chairs for everyone to sit on till dinner was ready.  The house had no electric or water in it and just a wood stove for cooking and one stove for heat with a stove pipe going up to the second floor that only heated there room,  The house was built in 1785!

Aug 31, 2025 07:46 AM
Kat Palmiotti

Wow Will Hamm 1785! This house had a chute outside for dumping the coal into the basement way back when and it also had a huge wood burning furnace in the basement for backup heat. So cool

Aug 31, 2025 09:30 AM
GilbertRealtor BillSalvatore
Arizona Elite Properties - Chandler, AZ
Realtor - 602-999-0952 / em: golfArizona@cox.net

I have enjoyed reading these Challange stories this month. Thanks for sharing, make it a great Sunday and enjoy your Holiday weekend! bill

Bill Salvatore, Realtor- Arizona Elite Properties

Aug 31, 2025 10:21 AM
Kat Palmiotti

Thank you Bill.

Aug 31, 2025 11:09 AM
Dorie Dillard Austin TX
Coldwell Banker Apex Realtors, LLC ~ 512.750.6899 - Austin, TX
Educating. Encouraging. Serving.

Good afternoon Kat,

I can see why this is your favorite transaction ever! What a wonderful feeling it must have been to bring this seller and buyer together. A perfect match!

Aug 31, 2025 11:10 AM
Kat Palmiotti

Dorie Dillard Austin TX - it really was a great feeling.

Aug 31, 2025 11:12 AM
Joan Cox, Retired Broker/Owner
Denver, CO
Enjoying Every Day to Its Fullest!

Kat, AWWW, got tears in my eyes, and goose bumps too!   What a great story, and that WAS the right home with the RIGHT buyers!  

Aug 31, 2025 11:21 AM
Kat Palmiotti

It was perfect Joan Cox - I love the buyers and sellers!

Aug 31, 2025 01:32 PM
George Souto
George Souto NMLS #65149 - Middletown, CT
Your Connecticut Mortgage Expert

Kat Palmiotti she could have stopped with the first sentence of the review.  It said it all right there!!!

"I cannot say enough about MY Kathleen Palmiotti, otherwise known as "Miss. Above And Beyond".

Aug 31, 2025 11:51 AM
Kat Palmiotti

I love her George Souto - what a beautiful person!

Aug 31, 2025 01:32 PM
Anna "Banana" Kruchten
Retired Broker/Owner - Phoenix, AZ
602-380-4886

Oh Kat I could so relate to your awesome story!  What a beautiful story with a perfect ending....and it's still continuing on to this day! You are an awesome, awesome agent that truly listened to her clients and told the truth.

My first home was an old home built in 1903 and when I first saw your feature photo that's 'my' house - came to mind.  I so understand old homes and the charm they bring and bring out in sellers, buyers and everyone that appreciates and enjoys the charm of history.

Featured in BananaTude!

 

Aug 31, 2025 11:57 AM
Kat Palmiotti

Anna "Banana" Kruchten - I love all the nooks and crannies in those older houses, and all the special features. The kitchen wasn't updated or new, but definitely had unique charm!

Aug 31, 2025 01:33 PM
Wanda Kubat-Nerdin - Wanda Can!
Red Rock Real Estate (435) 632-9374 - St. George, UT
Southern Utah's Preferred Real Estate Agent.

We really are matchmaker's aren't we, Kat? Enjoyed every word of this very touching post!

Aug 31, 2025 01:05 PM
Kat Palmiotti

Thank you so much Wanda Kubat-Nerdin - Wanda Can! !

Aug 31, 2025 01:33 PM
Kathy Streib
Cypress, TX
Retired Home Stager/Redesign

Kat- I love this!   It shows that you truly listen to your sellers and your buyers!!!   The review is the icing on a beautifully sweet cake!!! And if my vote counts, Carol Williams , I think Kat should get the points.

Aug 31, 2025 04:54 PM
Kat Palmiotti

Kathy Streib - aww, thank you

Aug 31, 2025 06:27 PM
Nina Hollander, Broker
Coldwell Banker Realty - Charlotte, NC
Your Greater Charlotte Real Estate Broker

What a wonderful story, Kat! You had me tearing up at the end. At the end of the day, this is why we do what we do.

Sep 01, 2025 04:41 AM
Kat Palmiotti

Nina Hollander, Broker - it sure is. They are all such wonderful people and everything went so well.

Sep 01, 2025 04:51 AM
Roy Kelley
Retired - Gaithersburg, MD

Good Monday morning, Kat. Thank you very much for sharing this special story.

Have a great day and an outstanding week.

Sep 01, 2025 06:04 AM
Kat Palmiotti

Thank you Roy.

Sep 01, 2025 07:48 AM
Lawrence & Sheila Agranoff
Charles Rutenberg Realty 255 Executive Dr, Plainview NY 11803 - crrli.com. We are Lic. Assoc. Broker/Lic. RE Salesperson - Plainview, NY
Listing & Selling Long Island Real Estate

So nice when everything falls into place and everyone’s thrilled with the outcome Kat. Wonderful to read they’re still loving their forever home!

Sep 01, 2025 06:19 AM
Kat Palmiotti

I was so happy to hear that they still loved where they lived Lawrence "Larry" & Sheila Agranoff. Cell: 631-805-4400 

Sep 01, 2025 07:48 AM
Brian England
Ambrose Realty Management LLC - Gilbert, AZ
MBA, GRI, REALTOR® Real Estate in East Valley AZ

Stories like this are worth telling over and over again, and I never tire of hearing them, haha.

Sep 01, 2025 06:45 AM
Kat Palmiotti

Brian England - they are worth retelling! thank you.

Sep 01, 2025 07:49 AM
Patricia Feager
Appraisal Review Board, Denton County, TX - Flower Mound, TX
Licensed to April 2027

Kat Palmiotti 

Awe - this is a great real estate story that touches the heart. I do believe in souls in humans. Now I think that old Victorian Home had no ghosts, just a beautiful soul. Yes! the house, and all the people who lived there and sold it had good souls!

Sep 01, 2025 06:55 AM
Kat Palmiotti

Patricia Feager - I love that way of thinking about it!

Sep 01, 2025 07:49 AM
Ann Hayden 636-399-7544
Berkshire Hathaway HomeServices Select Properties-St. Louis Missouri 314-775-2050 - Des Peres, MO
SelectAnn.com

Kat Palmiotti ,

What a great story!  You are Miss Above and Beyond!  I love it!

Ann

Sep 01, 2025 01:20 PM
Kat Palmiotti

Haha, Ann Hayden 636-399-7544 - that was an amazing buyer!

Sep 01, 2025 02:23 PM
Lew Corcoran
Better Living Real Estate, LLC - East Bridgewater, MA
Expert guidance. Exceptional results.

Thank you, Kat Palmiotti, for sharing such a heartfelt story that truly highlights the power of connection and care in real estate. Your detailed recounting reminds us all why this profession is about so much more than transactions. It’s about touching lives and creating lasting memories. I really appreciate you sharing this beautiful example on ActiveRain. It’s inspiring and a wonderful reminder of what makes our work so meaningful.

Sep 01, 2025 02:28 PM
Kat Palmiotti

Thank you Lew

Sep 01, 2025 02:29 PM
Pat Starnes-Front Gate Realty
Front Gate Real Estate - Brandon, MS
601-991-2900 Office; 601-278-4513 Cell

Being matchmakers in one of our special talents, and one the general public is unaware of. It's one of my favorite things about being a Realtor; being able to "see" in my mind the ONE person that is the perfect owner of a particular home.

I saw the comment you left for Ralph Gorgoglione a few months ago and hoped you would tell the love story about the Victorian home. 😍

Sep 03, 2025 10:11 AM
Kat Palmiotti

Thank you Pat Starnes-Front Gate Realty !

Sep 04, 2025 01:41 PM
Jeff Dowler, CRS
eXp Realty of California, Inc. - Carlsbad, CA
The Southern California Relocation Dude

Hi Kat:

What a wonderful story. I can see why this was your favorite transaction and why it touched your heart. That ownership change was meant to be! What an amazing, heartfelt testimonial from the buyers.

Jeff

Sep 04, 2025 11:13 AM
Kat Palmiotti

Thank you Jeff Dowler, CRS - the buyers and sellers were all amazing!

Sep 04, 2025 01:41 PM
Lew Corcoran
Better Living Real Estate, LLC - East Bridgewater, MA
Expert guidance. Exceptional results.

Thank you, Kat Palmiotti, for sharing such a heartfelt story that truly captures the magic behind the right home and the meaningful connections it creates. Your words remind us all how real estate is about more than just transactions. It's about touching lives and building lasting relationships. I appreciate your generosity in sharing this inspiring experience!

Sep 15, 2025 03:41 PM