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Walking Is Good -Walking Away May Be Better

By
Real Estate Broker/Owner with HomeRome Realty 410-530-2400 311291

 

It's important to realize that not every buyer or seller is a good fit for you. Those of us in the business for any length of time understands this concept.

 

It’s important to learn how to recognize the "wrong" clients, especially the toxic ones. When you pass up these challenging clients, you make room for much better buyers and sellers. 

Remember, walking is good, but sometimes walking away is even better.

When we take on a difficult client, we often recognize the signs from the very beginning but choose to ignore them. Unfortunately, it rarely gets better and can lead to more frustration down the road. 

Trust your instincts. When something doesn’t feel right, it’s okay to step back. Walking with clients who appreciate and value your work is rewarding, but if a client feels more like a burden, or if you cringe at the sight of their name or text, it might be time to walk away.

By doing so, you open yourself up to better opportunities and more fulfilling relationships. Focus on the clients who align with your goals.  Keep walking in stride with clients who appreciate what you do, and don’t hesitate to walk away from those who don’t.

Walking is good, but sometimes walking away is even better.

 

Posted by

Margaret Rome
HomeRome Realty
Broker/Owner/Realtor®

Baltimore, Maryland


Sell Your Home With Margaret Rome

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Comments(24)

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Carol Williams
Although I'm retired, I enjoy sharing my knowledge and learning from other real estate industry professionals. - Wenatchee, WA
Author, Golfer, Traveler, Retired, Wenatchee, WA

Hi Margaret,
Sometimes I think I held on to difficult clients because I enjoy a challenge. Maybe not the best use of my time or brain power. 😂

Sep 12, 2025 05:31 AM
Margaret Rome Baltimore 410-530-2400

Carol Williams  For sure but...There is a difference between embracing a challenge and being mistreated or disrespected.

Sep 12, 2025 10:51 PM
Wayne Martin
Wayne M Martin - Oswego, IL
Real Estate Broker - Retired

Good morning Margaret. Unlike Mark Twain I have met people I did not like. And, when I learned to "walk away" I quickly provided better service to those I liked. Walking away can be a win-win-win. Enjoy your day.

Sep 12, 2025 05:33 AM
Margaret Rome Baltimore 410-530-2400

Wayne Martin 

I love that! It's like picking the best jellybeans—sometimes you just have to walk away from the ones you don’t like! Have a fabulous day! 

Sep 12, 2025 10:54 PM
Roy Kelley
Retired - Gaithersburg, MD

Good Friday morning, Margaret. Thank you very much for sharing your experience and advice. You made me recall a situation when I dropped some investors.

Sep 12, 2025 06:29 AM
Margaret Rome Baltimore 410-530-2400

Roy Kelley 

And many of us would like to hear about how you dropped those investors. Of course, the names would be changed to protect the guilty>

Sep 13, 2025 10:51 AM
Shad Rockstad
AmericasBestMarketing.com - Kansas City, MO
Lead Generation & Marketing for Real Estate Agents

This is the adulting part of the job, and you nailed it. Say no to the chaos and yes to the clients who act like people. Thank you!

Sep 12, 2025 07:48 AM
Margaret Rome Baltimore 410-530-2400

Neat comment, Shad Rockstad!

 The Adulting part of the job...I like that!

Welcome to ActiveRain!

Sep 13, 2025 11:10 AM
Kathleen Daniels, Probate & Trust Real Estate Svcs.
KD Realty - 408.972.1822 - San Jose, CA
Probate Real Estate Services

Miss Margaret Rome Baltimore 410-530-2400

I appreciate the sense of Freedom I feel when I decide someone is not a good fit for me to work with and let them know with kindness and grace ... it leaves the door open for opportunities that are a great fit for me. 

Sep 12, 2025 09:21 AM
Margaret Rome Baltimore 410-530-2400

Kathleen Daniels, Probate & Trust Specialist 

Perfectly said! It is a sense of freedom and allows time for those great clients who love and respect you.

Sep 13, 2025 11:19 AM
GilbertRealtor BillSalvatore
Arizona Elite Properties - Chandler, AZ
Realtor - 602-999-0952 / em: golfArizona@cox.net

I am getting ready to walk away on a listing, meeting all parties next week. Thanks for sharing, make it a great Friday and enjoy your weekend! Bill 

Bill Salvatore, Realtor- Arizona Elite Properties

Sep 12, 2025 10:59 AM
Andrea Bedard

This is tough GilbertRealtor BillSalvatore, but I firmly believe that you'll make room for great things to come! All the best! 

Sep 13, 2025 07:15 AM
Margaret Rome Baltimore 410-530-2400

Good luck with your meeting next week,  GilbertRealtor BillSalvatore 

Sep 13, 2025 12:19 PM
Liz and Bill Spear
Transaction Alliance 513.520.5305 www.WarrenCountyOhioRealEstate.com - Mason, OH
Transaction Alliance Cincinnati & Dayton suburbs

Margaret, I think this is one of the hardest thing for newer agents (and sometimes us older ones too) to learn.  When the red flags are blowing in the wind, the signals are all there, and we look at the size of the potential commission and think "I can handle this".   Not once when I ignored the signals did I look back and not regret that choice.

Sep 12, 2025 01:14 PM
Margaret Rome Baltimore 410-530-2400

Liz and Bill Spear 

As the saying goes ''Too soon old, too late smart!''

Sep 13, 2025 12:22 PM
Liz and Bill Spear

That's a pretty accurate statement in many cases :)

Sep 14, 2025 07:20 PM
Lew Corcoran
Better Living Real Estate, LLC - East Bridgewater, MA
Expert guidance. Exceptional results.

Thank you, Margaret Rome Baltimore 410-530-2400, for sharing such insightful advice. Your words really hit home about the importance of recognizing when to walk away and prioritize healthier, more rewarding client relationships. I appreciate you taking the time to share this valuable perspective. It's a great reminder for all of us in the business.

Sep 12, 2025 01:17 PM
Margaret Rome Baltimore 410-530-2400

Lew Corcoran,

We all need to recognize that when we walk away, it frees us up to take on clients who know, love, and trust us!

Sep 13, 2025 12:24 PM
George Souto
George Souto NMLS #65149 - Middletown, CT
Your Connecticut Mortgage Expert

Margaret I would have a hard time defining a client I would walk away from, but when one came along I knew it, and quickly walked away.

Sep 12, 2025 04:17 PM
Margaret Rome Baltimore 410-530-2400

George Souto 

It may be hard to define a toxic client, but so important to recognize the behavior early on!

Sep 13, 2025 12:30 PM
Paddy Deighan MBA JD PhD
http://www.medicalandspaconsulting.com - Vail, CO
Paddy Deighan J.D. Ph.D

My mentor in venture capital always said …”it’s not the deals you make but rather the deals you walk away from that make you successful

Sep 12, 2025 11:57 PM
Margaret Rome Baltimore 410-530-2400

Paddy Deighan MBA JD PhD

Thanks for sharing.

I like what your mentor said: ...the deals you walk away from make you successful''

Sep 13, 2025 12:39 PM
Andrea Bedard
Thompson Company, REALTORS® 240.593.2860 - Silver Spring, MD
Fluent in Real Estate & German. Associate Broker.

Such wise words, Margaret Rome Baltimore 410-530-2400! Thank you for reminding me of this periodically. This is true for relationships, friendships, and clientships in Real Estate (thankfully, there have only been a few in my career)! Red flags are warnings, not mysteries to solve! 

Sep 13, 2025 07:11 AM
Margaret Rome Baltimore 410-530-2400

Andrea Bedard

Thanks for pointing out that walking away is not just about real estate! 

Sep 13, 2025 12:43 PM
Anna "Banana" Kruchten
Retired Broker/Owner - Phoenix, AZ
602-380-4886

Absolutely excellent advice Margaret!  Thankfully I learned this early on from my broker and the 'why's of walking away is is far better for business in the short and long run.  I simply don't have the time or energy to deal with toxic folks.  No thanks.

Sep 13, 2025 11:05 AM
Anna "Banana" Kruchten
Retired Broker/Owner - Phoenix, AZ
602-380-4886

Featured in BananaTUDES!

 

Sep 13, 2025 11:06 AM
Margaret Rome Baltimore 410-530-2400

Thanks for the feature in the wonderful "Tudes" group.

Sep 13, 2025 02:25 PM
Steve Higgins
RE/MAX Kelowna - Kelowna, BC

Hi Margaret,

Good post! Yes we have to realize that losing a sale can be better for our sanity than having a bigger wallet. I had to walk away from some clients as our ethics didn't line up and I wasn't comfortable with them. I lost a sale but could sleep at night!!

Sep 13, 2025 01:49 PM
Margaret Rome Baltimore 410-530-2400

Steve Higgins 

One of the owners of my former brokerage said: "If there is a question about the ethics, stay away."

Sep 13, 2025 02:40 PM
Margaret Rome Baltimore 410-530-2400
HomeRome Realty 410-530-2400 - Pikesville, MD
Sell Your Home With Margaret Rome

My Dear Anna "Banana" Kruchten 

To survive in real estate, it is mandatory to know when to walk away. Glad you learned from your broker and sure you, as a broker, passed this on to your agents!

Sep 13, 2025 02:24 PM
Steffy Hristova
HomeSmart Elite Group Tempe AZ Tel: 602.710.8161 - Tempe, AZ
Tempe AZ Realtor - Your Home Close to Your Work!

Great post, Margaret Rome Baltimore 410-530-2400 , I learned this wisdom fairly early in my career. I am still tempted sometimes to take a project that doesn't seem to feel OK. But my second set of ears and eyes always reminds me the value of time, and that it doesn't come back, and cannot be refunded. 

Sep 14, 2025 08:48 AM
Margaret Rome Baltimore 410-530-2400

Steffy Hristova

Your last sentence sums up the value of time.

Sep 14, 2025 07:25 PM
Debe Maxwell, CRS
Savvy + Company (704) 491-3310 - Charlotte, NC
The RIGHT CHARLOTTE REALTOR!

Fantastic post and points, Margaret! I just got a call from a difficult seller who will likely not be able to Close on the sale of their home. I very politely walked away. I would have been their 3rd agent and you know I love being 3rd agent!! LOL

Can't wait for your presentation on Tuesday! 🎙

Sep 14, 2025 05:59 PM
Margaret Rome Baltimore 410-530-2400
HomeRome Realty 410-530-2400 - Pikesville, MD
Sell Your Home With Margaret Rome

Debe Maxwell, CRS  Thank you, and when you recognize the difficult seller upfront, walking away is the right thing to do. You realize you didn't lose a potential client; you made space for a more deserving one.

See you on Tuesday!

Sep 14, 2025 07:49 PM
Laura Cerrano
Feng Shui Manhattan Long Island - Locust Valley, NY
Certified Feng Shui Expert, Speaker & Researcher

Thank you for always keeping us on our toes, including me and always be yourself. I really appreciate you, Margaret’

Sep 14, 2025 08:15 PM
Margaret Rome Baltimore 410-530-2400

Laura Cerrano

 I appreciate you! You truly are a sweetheart.

Sep 17, 2025 06:38 PM
Ellie McIntire
Ellicott City Clarksville Howard County Maryland Real Estate - Ellicott City, MD
Luxury service in Central Maryland

We have had this conversation recently- it is just too stressful to work with someone who does not see our value. Just not worth it. 

Sep 17, 2025 05:44 PM
Margaret Rome Baltimore 410-530-2400

Hi Ellie McIntire  

It takes some professionals a while before they recognize how true this is.

Sep 17, 2025 06:40 PM