Admin

I want to see a home

By
Real Estate Sales Representative with RE/MAX Preferred RS152252A

A summer or so ago, I was meeting a buyer client at an open house.  When we arrived, I ran into another past client with his sister and another woman.  It turns out the other woman was an agent.  The buyer was browsing on Zillow and clicked "see this home," and was assigned an agent who didn't ask if she was working with anyone, made an appointment to meet them at the home, and as luck would have it, she loved it and didn't realize she now had to work with the agent who met her there.  She was just in the "thinking about it phase," so she hadn't called me, we hadn't filled out any paperwork, and she was shocked to learn that she could not buy the house from me.  The other agent even tried to get the home she currently owned as a listing, but the buyer... now a seller, was firm.  She was listing her current home with me.  I  had worked hard with her brother to find him a house, and she had always intended to work with me. 

Why am I telling you this story?  Because the general public often doesn't understand how these things work.  Even if you are at the beginning of "maybe" thinking about, possibly "maybe" making a move, please do yourself a favor.  If you have a relationship with a trusted agent, call them even if you aren't sure.  You will not be wasting their time; they want to hear from you.  The fact is that the house in the story above was already an open house.  She could have seen it, decided she liked it, and we could have gone back to see it again to confirm this was the one.  

We sold her home for over asking with her preferred closing date, and she is now happily in her new home.  

The moral of the story isn't that I should have kept in touch.  I do. Always.  The moral of the story is, please don't ever feel you are too early in the game; your agent will always be glad to spend time with you to help you decide when the time is right. 

Photo by Firmbee.com on Unsplash

Posted by

Susan C. Mangigian

re/max preferred
117 Campus Blvd, Suite 155, Newtown Square, PA 19073

610-719-1700 main office, 610-299-6237 cell 

Did you realize you could search for homes?  Or just keep an eye on your own neighborhood?  Just click the link and sign up!  It's free!  Don't forget to include your email and you'll have all the latest listings emailed to you.  Chester County Preferred Homes   You won't be asked to register.  If you are interested in any of the listings you see, and you are not working with an agent, please reach out!

Please visit me on facebook:  www.facebook.com/chestercounty360  chester county 360 on facebook

 

Comments(11)

Show All Comments Sort:
GilbertRealtor BillSalvatore
Arizona Elite Properties - Chandler, AZ
Realtor - 602-999-0952 / em: golfArizona@cox.net

great information. Thanks for sharing it. Have a super fantastic week! Bill 

Bill Salvatore, Realtor- Arizona Elite Properties

Oct 08, 2025 11:30 AM
Joan Cox, Retired Broker/Owner
Denver, CO
Enjoying Every Day to Its Fullest!

Susan, good advice, and pretty sure I have lost a few to new construction, as builders around here say - the buyer has to come with the agent on the first visit, or you cannot be involved in the transaction.

Oct 08, 2025 12:35 PM
Ed Silva, 203-206-0754
203-206-0754 - Waterbury, CT
Retired Real Estate Broker

That is sad, Susan Mangigian  that their impatience cost both of you the comfort of working with a trusted agent.

Oct 08, 2025 03:14 PM
Brian England
Ambrose Realty Management LLC - Gilbert, AZ
MBA, GRI, REALTOR® Real Estate in East Valley AZ

It's nice to hear stories of loyalty, even though at first it didn't appear that the previous client was being loyal to you.  It hurts when people aren't loyal to us.

Oct 09, 2025 05:22 AM
Kat Palmiotti
eXp Commercial, Referral Divison - Kalispell, MT
Helping your Montana dreams take root

Yes, sometimes past clients just don't know how the process works, even if they've bought and sold before. Reminding them is a great idea.

Carol Williams - suggestion for Second Chance Saturday.

Oct 09, 2025 05:25 AM
Michael Jacobs
Pasadena, CA
Pasadena And Southern California 818.516.4393

Hello Susan - stuff like this happens.  And similar stories are not uncommon in real estate practice.  

Oct 09, 2025 05:36 AM
Nina Hollander, Broker
Coldwell Banker Realty - Charlotte, NC
Your Greater Charlotte Real Estate Broker

Good morning, Susan... great advice. This is something I provide all prospective clients in a one page "flyer" explaining when and why they should call me first.

Oct 09, 2025 06:18 AM
Wayne Martin
Wayne M Martin - Oswego, IL
Real Estate Broker - Retired

Good morning Susan. With online exposure and people buying leads, it is easy for a buyer to be duped. And it's money out of your pocket. We have to get the word out. Enjoy your day.

Oct 11, 2025 04:27 AM
Dorie Dillard Austin TX
Coldwell Banker Realty ~ 512.750.6899 - Austin, TX
NW Austin ~ Canyon Creek and Spicewood/Balcones

Good morning Susan Mangigian ,

You have just proved while your advice is so valuable. This is a relationship business and building loyalty comes from doing a great job and staying in touch!

Oct 11, 2025 06:09 AM
Hannah Williams
HomeStarr Realty - Philadelphia, PA
Expertise NE Philadelphia & Bucks 215-820-3376

Susan Mangigian This is wonderful information, and I am so glad Carol Williams featured this as many people are not aware of these facts 

Oct 11, 2025 01:23 PM
Lew Corcoran
Better Living Real Estate, LLC - East Bridgewater, MA
Expert guidance. Exceptional results.

That’s a truly perfect, real-world anecdote that highlights the confusion many buyers face, Susan Mangigian, and it’s humbling how often people unknowingly click a button and accidentally tie themselves to an agent they didn’t choose. The moral of your story—that it’s never too early to call your trusted agent—is the exact piece of advice the public needs to hear to avoid a huge headache! Thanks for sharing this compelling lesson!

Oct 12, 2025 11:34 AM