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Dream Listings Old Contacts Old Stories Down Markets

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Real Estate Agent with HomeStarr Realty RS143922A

                          Dream Listings Old Contacts Old stories 

 My phone rang. An old friend said, "I am moving to a sunny climate and was wondering if you would meet me for lunch as I have something to talk to you about."  My client was also a Real Estate Broker, but he was not very active in other areas except for investing. 

He owned forty-five rented townhomes in our area, which he wanted to sell as the leases were due within the next few years. He needed someone to collect the rents, and he had people to fix whatever was wrong if something broke or needed repair. He wanted to know if I would be interested, as I was one of the only people he trusted to do the job. 

I would have to make arrangements to have the houses painted and recarpeted if I saw it was needed. He had a list of vendors he used, along with the new locks and any other items I thought were required. He knew I would ensure it had the proper exposure on the internet and the MLS, and I would keep him informed along the way. Take care of the Real Estate Closings on his behalf. 

The client said I could think about it and get back to him. I looked at him with a huge smile and explained there was nothing to think about. I am grateful for your consideration and excited to take on this project and to work with you. When are you planning to leave? We worked out all the contractual details. 

helpfulhannah

 

The moral of this story is that you never know where your listing is coming from or from whom. Always be honest and fair with everyone you deal with. By the way, this was a true story. 

It was a dream listing - and when I was asked at our Zoom meeting to write about a Dream Listing, this was the listing to beat. How did I get it? While showing houses, I couldn't get an appointment for this agent's listing, so I called him at home, apologized for bothering him, and explained I had interested buyers. He set up the appointment for me. I sold the house, and we became friends.

IN a down market, be sure to stay in touch with all your contacts

Posted by

Hannah Williams is known throughout Philadelphia as HelpfulHannah – and if you’ve spent more than five minutes with her, you know exactly why. She’s an expert at anticipating people’s needs, she has a real feel for real estate, and she’s an accomplished problem-solver.

Hannah has been helping people buy and sell homes all over Philadelphia since 1984. Many of her clients purchased their first, second and even third homes with her expert help, and Hannah wouldn’t have it any other way.

HelpfulHannah.com

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Comments(16)

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GilbertRealtor BillSalvatore
Arizona Elite Properties - Chandler, AZ
Realtor - 602-999-0952 / em: golfArizona@cox.net

Thank you for the great information. Have a fantastic week!

 

Bill Salvatore, Realtor

Arizona Elite Properties

#AZVHV / Arizona Veterans Helping Veterans

Oct 09, 2025 11:59 AM
Hannah Williams

Thank you GilbertRealtor BillSalvatore have a great day

Oct 09, 2025 12:03 PM
Patricia Feager
Referral Specialist - DFW FINE PROPERTIES - Flower Mound, TX
Licensed to April 2027

Hannah Williams - True stories are best stories to share when there is fairness, respect, and a positive outcome. Staying in touch with previous agents I did business with was the secret to my success. I built relationships and that's what this buisness is all about. Never cut-throat. Always be a Professional like a lady in waiting. It's the successful delivery that counts!

Yours was an excellent example for the Zoom assignment!

Oct 09, 2025 12:39 PM
Hannah Williams

Patricia Feager  I am glad you thought so. I have also received listings from appraiser contacts. When a market is down, you need to know what to do to get your business going. This listing kept me busy for several years. 

Oct 09, 2025 06:21 PM
George Souto
George Souto NMLS #65149 - Middletown, CT
Your Connecticut Mortgage Expert

Hannah an opportunity like that does not come along very often.  Congratulations!!!

Oct 09, 2025 01:33 PM
Hannah Williams

George Souto I know, but I can not complain. Lady Luck has been with me at times . There are times she has turned her back, too. 

Oct 09, 2025 06:24 PM
Roy Kelley
Retired - Gaithersburg, MD

Good Thursday afternoon, Hannah. Thank you very much for sharing your experience and advice.

Oct 09, 2025 01:34 PM
Hannah Williams

Roy Kelley Thank you for taking the time to read it!

Oct 09, 2025 06:25 PM
Joan Cox
House to Home, Inc. - Denver Real Estate - 720-231-6373 - Denver, CO
Denver Real Estate - Selling One Home at a Time

Hannah, what a great story, and it DOES pay (sometimes more than you think) to stay in touch!  Good job!

Oct 09, 2025 01:46 PM
Hannah Williams

Joan Cox  You never know where your next listing is coming from. Once, I was in line at the Food Store, and a lady saw my Realtor pin. We started talking, and I gave her my card. The following week, she called me to list her house.

Oct 09, 2025 06:28 PM
Dorie Dillard Austin TX
Coldwell Banker Realty ~ 512.750.6899 - Austin, TX
NW Austin ~ Canyon Creek and Spicewood/Balcones

Love the story Hannah! You are right you never know where a listing is going to come from, sometimes from someone you least expect.

Oct 09, 2025 03:06 PM
Hannah Williams

Dorie Dillard Austin TX I knew this agent, but he worked at another office. Apparently, he and his wife were impressed, he said, with the way I handled everything. By the way, I forgot to mention that his wife was also an agent.

Oct 09, 2025 06:33 PM
Kathy Streib
Cypress, TX
Retired Home Stager/Redesign

kHi Hannah- in a down market, do as you did...go back to the basics. That means calling your old clients. 

Oct 09, 2025 06:14 PM
Hannah Williams

Kathy Streib As always, you hit the nail on the head!  

Oct 09, 2025 06:35 PM
Nina Hollander, Broker
Coldwell Banker Realty - Charlotte, NC
Your Greater Charlotte Real Estate Broker

Great story, Hannah... and I stay in touch with my clients all year long, all the time, probably at least 30x a year... I don't wait for a down or up market.

Oct 10, 2025 04:40 AM
Hannah Williams

Nina Hollander, Broker The story is not just to stay in touch but to treat people with kindness and respect. Not just past clients but also people we work with. 

Oct 10, 2025 05:09 AM
Nina Hollander, Broker

Hannah Williams indeed, Hannah... staying in touch with clients is a show of respect... that we didn't just see them as a "deal" that generated a commission.

Oct 10, 2025 05:14 AM
Kat Palmiotti
eXp Commercial, Referral Divison - Kalispell, MT
Helping your Montana dreams take root

Good morning! Yes, we should stay in contact with everyone - in any kind of market!

Oct 10, 2025 04:55 AM
Hannah Williams

Kat, of course not, but let's not just stay in touch, let's do a small act of kindness while staying in touch 

Oct 10, 2025 05:10 AM
Brian England
Ambrose Realty Management LLC - Gilbert, AZ
MBA, GRI, REALTOR® Real Estate in East Valley AZ

I think that this is the same client you told us about during our lunch together, isn't it?

Oct 10, 2025 05:56 AM
Hannah Williams

Brian England I am not sure whether we discussed this client. It is an old listing, not one I have worked on recently. But I may have mentioned him. The goal was to liquidate all the houses in five years; it took almost seven. As noted by George Souto  it is not a common opportunity. He is also one of my dear clients, I think of fondly, as he passed away several years ago. 

Oct 10, 2025 08:09 AM
Lawrence "Larry" & Sheila Agranoff. Cell: 631-805-4400
The Top Team @ Charles Rutenberg Realty 255 Executive Dr, Plainview NY 11803 - Plainview, NY
Long Island Condo and Home Specialists

Such a great story Hannah. Yes you never know where your next client will come from, and this must have kept you quite busy!

Oct 10, 2025 08:24 AM
Hannah Williams

Lawrence "Larry" & Sheila Agranoff. Cell: 631-805-4400 It did keep me busy for many years, and I learned so much about people. Many agents are talking about writing books. I could write a book on people and experiences including a murder.

Oct 10, 2025 08:32 AM
Anna "Banana" Kruchten
Retired Broker/Owner - Phoenix, AZ
602-380-4886

Hannah what a cool story!  I love that he called you and asked you to handle it all for him! That's trust!  And I totally 100% agree.....staying in touch and creating strong relationships with our clients is the absolute best path.  And.....guess what even now that I'm retired we stay in touch and that goes both ways.  Blessed!

Oct 10, 2025 10:55 AM
Hannah Williams

Anna "Banana" Kruchten I am not surprised you stay in touch. You are a very caring person. You go that extra yard . You have empathy. I feel blessed to know you. 

Oct 10, 2025 01:01 PM
Lew Corcoran
Better Living Real Estate, LLC - East Bridgewater, MA
Expert guidance. Exceptional results.

What a truly fantastic story about the power of long-term relationships, Hannah Williams, and it's certainly a humbling anecdote about how showing simple courtesy can circle back with forty-five townhomes! Your story really drives home that brilliant point that consistent integrity is what truly builds trust, making that hard work pay off in the most unexpected and exciting ways.

Oct 11, 2025 10:58 AM
Hannah Williams
HomeStarr Realty - Philadelphia, PA
Expertise NE Philadelphia & Bucks 215-820-3376

Lew Corcoran The contacts we make in this business are crucial when showing houses, making appointments, speaking to appraisers, or just giving directions on the phone. How we interact with others is so important. I know myself; when talking to other agents in a hot market, I have had listing agents be extremely rude to me because they felt their listing was going to sell and had no need to make friends with other agents. Not wise in this business. We are in a people-to-people business. Have an awesome weekend ,Lew  

Oct 11, 2025 11:52 AM
Kathleen Daniels, Probate & Trust Specialist
KD Realty - 408.972.1822 - San Jose, CA
Probate Real Estate Services

Miss Hannah Williams that is a listing to beat!  Congratulations! 

"as I was one of the only people he trusted to do the job."  I am not at all surprised. 

Odd how few we can trust.  Yet we only need one - the right one - Hannah! 

Oct 12, 2025 08:42 AM
Hannah Williams

Kathleen Daniels, Probate & Trust Specialist When we treat others with respect, surprisingly, it does come back tenfold. It was a down market at the time, not one where listings sold as soon as they were listed. It is essential to make connections. Thank you, Kathleen, and enjoy your day 

Oct 12, 2025 10:58 AM
Belinda Spillman
Aurora, CO
Colorado Living!

That is amazing.  I am so happy for you - but now you will have your hands very full in the months ahead.  It says so much for your character that he trusted only you with this awesome deal.  You go girl!

Oct 13, 2025 01:45 PM
Hannah Williams

Belinda Spillman The listing was a dream listing; they are all sold now. It did keep me very busy for many years. The seller's goal was to achieve it in five years, and I believe it took us almost seven. It is fantastic to see you back in the Rain again, you have been missed, Belinda.   

Oct 13, 2025 02:11 PM