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The Final Goodbye to A You Sir

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Real Estate Agent with Red Rock Real Estate (435) 632-9374 UT DRE# 6541633-SA00

The Final Goodbye To A You Sir

 

Many years ago, a wise agent told me, "There's no loyalty in this industry." The Pollyanna in me quickly poo-pooed the notion, having just exited the corporate carousel ride and excitedly entered into the real estate world. Little did I realize some truth exists to that statement!

 

Thankfully, many past clients have called with repeat business but there are people who have left me feeling used when they hire another agent. Recently, while scouring recent sales, I saw a property that I spent some time on and became curious. I placed a call to the seller, left a message.

 

He returned the call an hour later. I explained to him that, "I expected to get the call after years of remaining in touch, phoning, answering questions, providing several CMA reports, discussing sales strategies, visiting the property to give advice on improvements to net you more money."

 

Silence followed. 

 

Finally, I spoke up, "You know, if I depended on people like you to remain in business, I'd be homeless, standing in a food line." He didn't like that honest statement and started making lame excuses. Before disconnecting, I told him, "I am a loyal person, unlike you sir."

 

Then, cut him off like a 90-year old granny, who can barely see over the dash, going 85 mph, drifting from lane-to-lane on a packed, 6-lane, super highway and said a final good-bye. I'm so done with user's.

 

Industry Lesson: Sometimes, it is necessary to let go of people who have zero respect for the time, resources and energy spent. Chances are, you'll never earn their business.

 

 

 

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I, Wanda Kubat-Nerdin at Red Rock Real Estate Utah am responsible for my opinions expressed in this blog. Information herein is deemed to be reliable but not guaranteed and may change due to market conditions. Please do not take my pictures or artwork and use them as your own, they are my property and copyrighted.

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Wanda Kubat-Nerdin is a southern Utah REALTOR® assisting buyers and sellers in in the St. George area, Dammeron Valley, Diamond Valley, Veyo, Central, Hurricane, Ivins, La Verkin, Leeds, Santa Clara, and Washington real estate markets.
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Red Rock Real Estate
90 E 100 S, St. George, UT 84770

BuynSellUtah.com
Mobile: (435) 632-9374 call or text
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Comments(29)

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Adam Feinberg
Elegran - Manhattan, NY
NYC Condo, Co-op, and Townhouse Advisor

Sometimes that is just the way it goes. It stings- that is for sure, You can do everything right- and the clients go elsewhere. All I can add is that hopefully this is an outlier and the bulk of your clients are loyal and sticky. 

Oct 14, 2025 06:45 PM
Wanda Kubat-Nerdin - Wanda Can!
Red Rock Real Estate (435) 632-9374 - St. George, UT
Southern Utah's Preferred Real Estate Agent.

Could be, Liz and Bill Spear. That is a big motivator, the agent he listed and sold with is only interested in the numbers game. His!

Oct 14, 2025 06:45 PM
Wanda Kubat-Nerdin - Wanda Can!
Red Rock Real Estate (435) 632-9374 - St. George, UT
Southern Utah's Preferred Real Estate Agent.

It felt more like a gut punch, Adam Feinberg, to be honest with you. He never gave my efforts a second thought!

Oct 14, 2025 06:53 PM
Jeff Masich-Scottsdale AZ Associate Broker,MBA,GRI
HomeSmart Real Estate - Scottsdale, AZ
Arizona Homes and Land Group/ Buy or Sell

The goodbyes in life are sometimes the most difficult. Sometimes God may be just opening another door.

Oct 14, 2025 09:53 PM
Kat Palmiotti
eXp Commercial, Referral Divison - Kalispell, MT
Helping your Montana dreams take root

Ouch! I drove around a corner one day and saw a "coming soon" sign in front of a house that belonged to someone that was similar to the person you mentioned. I had provided suggestions, guidance, follow-up, visits, etc and had just discussed selling their home with them. It definitely stings when that happens. Good for you for saying what you did.

Oct 15, 2025 05:35 AM
Brian England
Ambrose Realty Management LLC - Gilbert, AZ
MBA, GRI, REALTOR® Real Estate in East Valley AZ

I remember hearing that when I first got into the business and not believing that it would happen to me, but it has happened more times than I would have ever dreamed of, haha.

Oct 15, 2025 06:00 AM
Wanda Kubat-Nerdin - Wanda Can!
Red Rock Real Estate (435) 632-9374 - St. George, UT
Southern Utah's Preferred Real Estate Agent.

People come into your life for: A reason. A season. Or life. He was seasonal. God does guide me, Jeff Masich-Scottsdale AZ Associate Broker,MBA,GRI and I'm forever grateful for the lifer's!

Oct 15, 2025 07:38 AM
Wanda Kubat-Nerdin - Wanda Can!
Red Rock Real Estate (435) 632-9374 - St. George, UT
Southern Utah's Preferred Real Estate Agent.

So sorry that happened to you as well. The seller, in this case, was hoping I wouldn't discover that he hired/sold with another agent, Kat Palmiotti.

It felt good to say what I did and have zero regrets on that! 

Oct 15, 2025 07:41 AM
Mike Sagorin
Sagorin & Associates - Irvine, CA

So true, Wanda. It’s tough when loyalty isn’t returned, but letting go creates space for clients who truly value what we do. 

Oct 15, 2025 08:32 AM
Wanda Kubat-Nerdin - Wanda Can!
Red Rock Real Estate (435) 632-9374 - St. George, UT
Southern Utah's Preferred Real Estate Agent.

Saying what I did, freed me from ever having to deal with him again, Mike Sagorin. Onward and upward is the direction to go from here!

Oct 15, 2025 08:43 AM
Dr. Paula McDonald
Beam & Branch Realty - Granbury, TX
Granbury, TX 936-203-0279

Loyalty is one of those attributes that is getting more difficult to find. Nailed it with this post.

Oct 16, 2025 07:45 AM
Wanda Kubat-Nerdin - Wanda Can!
Red Rock Real Estate (435) 632-9374 - St. George, UT
Southern Utah's Preferred Real Estate Agent.

Because of the unchecked actions of others who have hurt the industry, the rest of us must deal with the fall out. Loyalty is a casualty of that, Dr. Paula McDonald!

Oct 16, 2025 09:33 AM
Dennis Neal
Exp Realty of Southern California, Inc. - Big Bear Lake, CA
Your Home Sold in 21 Days or We Sell It For Free

Hi, Wanda. This post is a powerful and candid reflection on client loyalty—or the lack thereof—in the real estate industry.

Oct 18, 2025 06:47 AM
Jeffrey DiMuria 321.223.6253 Waves Realty
Waves Realty - Melbourne, FL
Florida Space Coast Homes

I had a client who bought a condo from me. He called me for everything including getting my contractor to redo his bathroom. During the remodel he called me for advice on what to chose in terms of surfaces, tile, paint color, etc...

When I saw his home pop up listed with another agent I called him. When he did not answer I left a message. I told him how sorry I was because I must have given him really bad advice on all the questions and remodeling he needed. I guessed the only recourse he had was to use another agent rather than the person he relied on for all the help he needed. 

Oct 18, 2025 07:20 AM
Lew Corcoran
Better Living Real Estate, LLC - East Bridgewater, MA
Expert guidance. Exceptional results.

Oof, this one hit deep and true, Wanda Kubat-Nerdin - Wanda Can!. Thanks for sharing the raw reality behind the scenes. Your honesty, grit, and grace in the face of disappointment are a masterclass in boundaries and self-respect. Really appreciate the reminder that loyalty’s a two-way street, and sometimes the best move is the exit ramp.

Oct 19, 2025 09:14 AM
Hannah Williams
HomeStarr Realty - Philadelphia, PA
Expertise NE Philadelphia & Bucks 215-820-3376

Wanda Kubat-Nerdin - Wanda Can! I had this happen to me also, with many holiday gifts bestowed at their door.  I am waiting for someone to let me know they sold their house. I always leave a Mrs. Printables Candy Carmel Apple before Thanksgiving, and recently saw this client and friend's house sold and closing a week before I deliver it to my past clients. Guess I need to make that phone call too. I have been putting it off, but I think today may be a good day  

Oct 20, 2025 02:00 PM
Wanda Kubat-Nerdin - Wanda Can!
Red Rock Real Estate (435) 632-9374 - St. George, UT
Southern Utah's Preferred Real Estate Agent.

Straightforward is the direction to take and then quickly moving on from there, Dennis Neal. That's what I did anyway!

Oct 20, 2025 02:25 PM
Wanda Kubat-Nerdin - Wanda Can!
Red Rock Real Estate (435) 632-9374 - St. George, UT
Southern Utah's Preferred Real Estate Agent.

His choice, Jeffrey DiMuria 321.223.6253 Waves Realty but was made at your cost! Frustrating for sure.

Oct 20, 2025 02:26 PM
Wanda Kubat-Nerdin - Wanda Can!
Red Rock Real Estate (435) 632-9374 - St. George, UT
Southern Utah's Preferred Real Estate Agent.

We have a right to defend our business practices and ask the hard questions, Lew Corcoran. Sometimes, we get answers but most of the time, lame excuses!

Oct 20, 2025 02:27 PM
Wanda Kubat-Nerdin - Wanda Can!
Red Rock Real Estate (435) 632-9374 - St. George, UT
Southern Utah's Preferred Real Estate Agent.

Oh, Hannah Williams, I am so sorry that happened to you as well! Hope you have a good conversation. 

Oct 20, 2025 02:28 PM