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Would You Work for Free?

By
Real Estate Agent with Dirt Road Real Estate SA676002000

No one works for free unless they volunteer to local not for profits or other similar organizations. People have bills to be paid, necessities to purchase such as rent, mortgage, utilities, groceries and hopefully enough money left over for a lunch, dinner or some new outfit.

As real estate agents are licensed by the state just like doctors, dentists, financial advisors, however there is a one REALLY BIG difference.

Real estate agents are not paid until a successful real estate transaction has been completed.

Yes, there are some agents who have a retainer fee that may or may not be subtracted from their overall agreed to compensation.

The majority of real estate agents are independent contractors. As such, these agent are small business owners who have up front expenditures including: marketing from business cards to signage, organizational memberships, networking events, brokerage fees, E&O insurance premiums, fee driven education requirements by the state department of real estate and office expenses including computers, printers, paper, etc.

Money is often a much smaller outlay than the investment of time by real estate agents. Unfortunately as noted previously, real estate agents do not get paid for their time as well above expenditures until a successful transaction has been recorded.

To better illustrate for sellers and buyers how real estate agents earn their fees, I am sharing some of the usual times that I invest for my potential clients (no signed listing agreement or purchase contract) and without any compensation unless there is a successful close of escrow. My sense is many seller and buyers are not aware of all the time and efforts agents put forth. NOTE: Just like other licensed professionals not all real estate agents are the same. 

  • Research each property by locating all pertinent information including permits, then downloading it to the computer for future reference – 30 minutes on average. NOTE: Local real estate agents know the "lay of the land" and often know much about the area without a deep dive into the particular property." Non-local agents usually from other counties do not usually have this knowledge.
  • Calling outside vendors to clarify any information located such as well information when that information is not available – 15 minutes for each clarification – NOTE: In sales, the goal is to remove any potential sales obstacles that will prevent a successful transaction.
  • Constructing Competitive Market Analysis (Seller) or Comparative Market Analysis (Buyer) 1.5 hours.  NOTE: My CMAs for either seller or buyer are not just the often 3 properties overview, but extend to sales 180 days in the past. This extensive CMA provides some insight into an overview of days on market, pricing and payment of similar properties. I believe in comparing apples to apples from square footage to improvements such as fencing, pool, etc.
  • Communications (include phone, text and email) with sellers and/or buyers prior to making an offer hours range from 1 to 5 plus hours as each transaction is unique. Average from my tracked statistics these past eight years is 3.5 hours. For example, I had two distressed listings with a court approval from another AZ county that had over 40 hours and was then expired by the seller. No dollars received for all that time. The expiration was due to the property being distressed and the acting fiduciary agent for the seller needed the funds for the seller’s everyday maintenance. Another listing, also court approved, that was successfully sold had over 30 hours. As a listing agent I drive by most of my listed properties at least every other week if not every week.
  • Negotiation Communications with other agents, my sellers and/or buyers regarding a submitted offer – 30 minutes to 2 hours depending upon any counter offers. Average from my tracked statistics is 2 hours. A recent successfully closed transaction had nearly 3 hours.
  • Communications (include phone, text and email) with sellers and/or buyers, title and other vendors after offer is accepted – 1.5 hours to 5+ hours again as each transaction is unique. The average for me has been 5 hours with several transactions exceeding 10 hours.
  • Touring of Seller’s Property (Vacant Land) – Before I list vacant land, I physically travel to the property, take photos, determine best road access. Then I communicate with the seller about my findings and if I believe I can sell the property. My goal is to sell the property not just list it. Time for this activity ranges from 1 to 5 hours.   My average has been 2.5 hours. This does not include the time to load all information into the MLS for the seller. That investment of time is another 3+ hours.
  • Touring of Properties for Buyers (Vacant Land) – Often buyers cannot find vacant land due to road access along with no sign on the property. I will meet them at a designated location and we each drive our vehicles to the property. Mohave County is the fifth largest land county in the country. Golden Valley is well over 300 square miles where most of the roads are dirt and many can be described as cow trails.  – 2 hours for Golden Valley; Bullhead City and Fort Mohave 3 hours; Yucca, White Hills, Dolan Springs, Meadview, Chloride, North and East of Kingman 4+ hours.
  • Close of Escrow (COE) – Often if schedules permit, I will attend the closing of the property for my buyers. – 2-4 hours (includes drive time) with average of 2 hours

When the hours are added for a seller listing one property or a buyer touring one vacant land property , the bare minimum average time that I have invested is 20 hours. NOTE: I have not included the time invested with buyers who wish to purchase a home as that time investment is often even more. 

To cover my fixed expenses and the hours I invest with potential clients, I believe my time has value. Yes, I don’t work for free. However even with that stipulation I believe my real estate practice delivers value for my clients as evidence by over a 90% referral practice. 

P.S. Please consider checking out my Facebook business page, The Grit and Gratitude Realtor, that will focus on the Dirt Roads in Mohave County as well local real estate, lots of dirt or vacant land parcels as some of the local attractions.

#LetsGetBackToRealConversations #WeDoThingsDifferently # ArizonaAcreage #GoldenValleyAZHomesAndLand #KingmanHomesandLand #RealEstateSellers #RealEstateBuyers

Leanne M Smith, The Grit and Gratitude Agent Who Goes the Extra Mile Because Life Begins Where the Pavement Ends.

Feature Photo Courtesy of Leanne M Smith

Any reproduction of Leanne M Smith’s blog for use by any AI or GAI, distribution or reproduction including but not limited to electronic newsletters e.g. PDF’s Internet sites or physical products e.g. newspapers, CDs without prior written permission and consent by me, Leanne M. Smith (Leanne Hoagland-Smith) is strictly prohibited.

Posted by

Leanne M. Smith, MS, GRI, rCRMS

2018 KGVAR Rookie Realtor of the Year-55+
219.508.2859 MST
Life Begins Where the Pavement Ends
Connect with me on LinkedIn:
http://www.linkedin.com/in/leannehoaglandsmith

Comments(13)

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Michael Jacobs
Pasadena, CA
Pasadena And Southern California 818.516.4393

Hello Leanne - a good and timely question but one that has "special" relevance to those who practice real estate.  Such reminders are a part of life in the industry as well as beyond it.  

Nov 08, 2025 07:09 AM
Leanne Smith

My sense as I wrote many sellers and buyers have limited knowledge of the behind the scenes.  Hmm just gave me an idea for another blog, thank you Michael Jacobs 

Nov 08, 2025 07:13 AM
Gwen Fowler SC Lakes & Mountains 864-710-4518
Gwen Fowler Real Estate, Inc - Walhalla, SC
Gwen Fowler Real Estate, Inc.

Excellent post, Leanne! You’ve done a fantastic job outlining the true scope of what real estate agents do behind the scenes. Most people don’t realize how much time, money, and effort go into each transaction long before there’s ever a paycheck. Your breakdown really highlights the professionalism, dedication, and value agents bring to every client relationship. I especially love your reminder that agents are small business owners — it’s such an important perspective. Great insight and beautifully written!

Nov 08, 2025 07:59 AM
Leanne Smith

Gwen Fowler SC Lakes & Mountains 864-710-4518 I truly do appreciate your extended comment.  I am happy the posting resonated with you. Hopefully others may use it to show what goes on behind the scenes. Of course not all agents demonstrate the same dedication and value.  My sense is this is part of the perception gap that sellers and buyers have experienced. 

Nov 08, 2025 08:28 AM
Nina Hollander, Broker
Coldwell Banker Realty - Charlotte, NC
Your Greater Charlotte Real Estate Broker

No I don't work for free... that's called volunteering. When I volunteer I don't expect to get paid... but when I do real estate I expect to be paid as it's my work. For decades, I've said that our profession is not good at explaining our value and attendant costs to the public. I'm always running into people who think our brokerages give us a salary.

Nov 08, 2025 09:28 AM
Leanne Smith

Nina Hollander, Broker given your professionalism, I know you don't work for free. Thank you for adding about your experience. My sense is many agents do not understand real estate is sales and in sales one must explain as well as demonstrate value. Also so many agents fail to understand that they are small business owners. 

Nov 08, 2025 09:44 AM
Nina Hollander, Broker

Leanne Smith that's why when people ask me who I work for, I say I work for myself and I hang my license with Coldwell Banker. I do not work FOR Coldwell Banker.

Nov 08, 2025 10:36 AM
Nick Vandekar, 610-203-4543
Realty ONE Group Advocates 484-237-2055 - Downingtown, PA
Selling the Main Line & Chester County

This is a good post in the light of the new rules of working with buyers and needing a buyer agency contract signed ahead of time. When we discuss with our clients all the work we do, they usually will accept a fair compensation.

Nov 08, 2025 10:23 AM
Kathy Streib
Cypress, TX
Retired Home Stager/Redesign

Leanne- well thought out!  It's not just about driving around, unlocking a door and looking at it, is it!  And yet, I think many people don't realize that there is much more involved.

I had a friend who was thinking of buying a home. He decided to contact agents he didn't know to look first, then call his friend who also is an agent. He didn't want to waste their time. Needless to say, I did not refer any agent I knew to him.

Nov 08, 2025 11:30 AM
Leanne Smith

Unfortunately, there are always not so ethical folks we must encounter. Thanks so much for the kind affirmation. As they say time is money and beyond the fixed costs my average is around 20 hours. I believe I am worth at least $100 an hour so that makes it $2,000 not received if there is not successful close of escrow. 

Nov 10, 2025 07:03 AM
Adam Feinberg
Elegran - Manhattan, NY
NYC Condo, Co-op, and Townhouse Advisor

Yes- I work for free. A closed client comes to me to ask me to update a lease with new expiration date/price and electronic signatures- it's less than an hour of my time- but I have done 2 sales and a rental for this client with more deals in the future...so sure, it's a minimal amount of my time I won't see direct compensation for- but let's just classify this as goodwill. Also not every client you work with will ultimately transact- a risk we all have to decide whether we want to take on the business or not- but even if you have a willing client to transact- it doesn't always work out and I may never see compensation for this investment in time. I tell my clients that I take the risk of investing in them with the hope/expectation in a successful outcome- though I only get paid when a sale closes and that doesn't always happen. This is why our commissions are as high as they are. If I am investing 150-300 hours of my time on a client - all of it unpaid until a sale closes- I need not only be compensated for my time but also for the risks attached of a deal that might not happen.

Nov 08, 2025 12:00 PM
Leanne Smith

Yes many of us do work for free with it comes with requests from family, friends and clients. My goal was to educate potential sellers, buyer and even those considering entering this industry about the time involved. Thank you for adding your experience.

Nov 10, 2025 07:05 AM
George Souto
George Souto NMLS #65149 - Middletown, CT
Your Connecticut Mortgage Expert

Leanne Smith Realtors worth every penny of their commission, and do not receive it until there is a successful closing.

Nov 08, 2025 02:40 PM
Leanne Smith

Yes that is true professional real estate agents some who are also REALTORS are indeed worth every penny.  The key word is professional in my humble opinion. Thank you George Souto 

Nov 10, 2025 07:06 AM
Kathy Streib
Cypress, TX
Retired Home Stager/Redesign

Nov 08, 2025 06:05 PM
Leanne Smith

Good morning and again appreciative of the feature.  Enjoy your Sunday Kathy Streib 

Nov 09, 2025 07:10 AM
Roy Kelley
Retired - Gaithersburg, MD

Good Sunday morning, Leanne. This is good information to share with prospective home buyers and home sellers.

Nov 09, 2025 05:04 AM
Leanne Smith

Thank you for that comment and hopefully some agents may receive one thought as how to better demonstrate their value. As far as customers, hopefully they may read it and have an Ah-Ha moment, One can only hope. :)

Nov 09, 2025 07:05 AM
Brian England
Ambrose Realty Management LLC - Gilbert, AZ
MBA, GRI, REALTOR® Real Estate in East Valley AZ

It seems that the people who would never even consider working for free always expect others to do work for them for free, haha.

Nov 09, 2025 05:37 AM
Leanne Smith

Yes Brian England human beings are indeed often very strange creatures. 

Nov 09, 2025 07:03 AM
Kat Palmiotti
eXp Commercial, Referral Divison - Kalispell, MT
Helping your Montana dreams take root

We do on occasion work for free - when a deal dies for some reason at the last minute. But in general, we do get paid at closing!

And you're right, people really don't know what is entailed, i.e., what we do, to get to that end game.

Nov 09, 2025 06:11 AM
Leanne Smith

Good morning Kat Palmiotti Yes I agree sometimes we do work for free, after closing when we receive a question and as always when a deal dies. 

Nov 09, 2025 07:03 AM
Dr. Paula McDonald
Beam & Branch Realty - Granbury, TX
Granbury, TX 936-203-0279

You've hit the nail on the head with this post. The realities of being in real estate are often eye-opening for many.

Nov 09, 2025 05:44 PM
Leanne Smith

And more so for those who believe entering this field is easy money. 

Nov 10, 2025 06:20 AM
Eileen Burns 954.483.3912
Douglas Elliman Las Olas - Fort Lauderdale, FL
FLorida Real Estate Connector

amen Sista!  Unfortunate for the buyers with no representation.  However we work hard for the money - professionals

Nov 13, 2025 11:44 AM
Leanne Smith

Agreed about buyers with no representation. As the listing agent, one must handled both sides of the transaction without confidentiality to the unrepresented buyer. 

Nov 13, 2025 12:36 PM