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Qualifying a Tenant for a Massachusetts Rental

By
Real Estate Broker/Owner with Realty Concierge International MA #9535680 RI#REB0019277

January always seems to be the month when I start hearing from investors with rental units becoming available. Just last week, I received three new calls about units that will be ready in March. When I meet with a potential client to discuss rentals, I go over my entire process as an agent, explaining how I help them make a safe and informed decision when choosing a tenant.

As a landlord, you want to be sure your property is in good hands. 

Before handing over the keys to your rental property, you need to be sure you’re making a sound decision. Thoroughly vetting potential tenants is one of the most critical steps in property management. It’s not just about finding someone who can pay the rent; it’s about finding a reliable, responsible individual who will treat your property with respect.

Here is a summary of what we discuss at our initial meeting, including what we require to accompany the rental application:

Income: Monthly household income generally should be at least three times the monthly rent, from verifiable sources (pay stubs, W2s, offer letters).  A verbal verification of employment will also be performed.

Credit Check: A credit check will be required.  The credit report will be reviewed where we look for a responsible financial history.  A minimum credit score will be discussed, while using common sense when evaluating report. Certain situations, like medical issues, divorce, or similar life events, may be understandable exceptions. 

Rental History: Positive references from previous landlords are important. 

Eviction Check:  An eviction history is part of the credit report package provided, and that will be reviewed for past history of eviction.

Background Check: A criminal background check is part of the credit report package provided, and that will be reviewed.

Identification: Require photo ID and Social Security Number to verify identity. 

Meet & Greet:  I always suggest a meet and greet before making a final decision.  It's an interview with the tenant as much as it's an interview for the tenant with the landlord.  It's a great time to answer any questions either party has for the other.  

The Landlord is the ultimate decision-maker:  After the application process and review of reports, the landlord will be the ultimate decision-maker on who they will rent to, 

What You Cannot Discriminate Against (Fair Housing)

  • Race
  • Color
  • National Origin
  • Religion
  • Sex
  • Familial Status (i.e. children) 
  • Disability
  • Source of Income (e.g. a Section 8 voucher) 
  • Sexual Orientation
  • Gender Identity
  • Age
  • Marital Status
  • Veteran or Active Military Status
  • Genetic Information

Vetting potential tenants is a time-consuming process, but it’s an investment that pays dividends in the long run. By taking the time to thoroughly check applicants, you significantly increase your chances of finding responsible, reliable tenants who will be a positive addition to your rental property.

For further information regarding Massachusetts' Landlord Tenant Law the Mass.gov website is great place to start. 

If you have a rental that you need assistance with I'd be happy to assist you.  Give me a call.

Posted by

 


Kelly McGovern, Broker/Owner

Realty Concierge International
Mobile: (508) 331-7158
eFax: (877) 491-3766
Email: Info@KellyMcGovern.Realtor
Website: http://www.RealtyConcierge.Realtor
9535680

Comments(5)

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Gwen Fowler SC Lakes & Mountains 864-710-4518
Gwen Fowler Real Estate, Inc - Walhalla, SC
Gwen Fowler Real Estate, Inc.

Kelly, this is a clear and well structured overview of a responsible tenant qualification process. I appreciate the balance between objective standards and practical judgment, especially around credit review and life circumstances. The emphasis on consistency, documentation, and Fair Housing compliance in Massachusetts is critical for protecting both landlords and tenants. This kind of upfront education helps investors make better decisions and sets expectations before problems arise. Well done.

Jan 19, 2026 09:04 AM
Kelly McGovern

Thank you Gwen Fowler SC Lakes & Mountains 864-710-4518.  IIt's such an important part of the process. The last thing anyone wants is a bad tenant and potential eviction problems. Putting in the work upfront really pays off in the long run!

Jan 19, 2026 09:25 AM
Michael Jacobs
Pasadena, CA
Pasadena And Southern California 818.516.4393

Hello Kelly - finding an ideal tenant is not as easy as some may think.  Thoughtfully written.  

Jan 19, 2026 09:54 AM
Kelly McGovern

Taking the time to do your due diligence when choosing a tenant can make all the difference. Picking the wrong one could turn into a real nightmare!

Jan 20, 2026 06:56 AM
Roy Kelley
Retired - Gaithersburg, MD

Good Tuesday morning, Kelly. This is a good report to share.

Have a productive week!

Jan 20, 2026 04:28 AM
Kelly McGovern

Thank you Roy Kelley 

Jan 20, 2026 06:56 AM
Brian England
Ambrose Realty Management LLC - Gilbert, AZ
MBA, GRI, REALTOR® Real Estate in East Valley AZ

This is such a good summary!  I am going to use it if I have to put a property management company in place, haha.  I have done the same things in the past, and I would want to make sure every agent follows the same process each and every time!

Jan 20, 2026 05:50 AM
Kelly McGovern
Realty Concierge International - Bellingham, MA
Working with Kelly is a good move

Thanks Brian England The last thing an agent or a landlord wants is a nightmare tenant!  

Jan 20, 2026 06:57 AM