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About Answering That Phone

By
Real Estate Broker/Owner with HomeRome Realty 410-530-2400 311291

I’ve always said, “I answer my phone.” And for the most part, I do. Buyers don’t wait, sellers don’t wait, and real estate rarely rewards voicemail ping-pong. But when my caller ID flashes “Spam Risk,” even I pause for a split second. Is it really spam… or is it the perfect buyer calling about the house I just put back on the market?

Here’s the truth: you can’t be 100% sure. Many spam calls are exactly that. SPAM. They want to send me "buyers "and "sellers" extended car warranties, mystery investments, or someone wanting to “help” me improve my career by buying their leads. But occasionally, a legitimate call can wear the ugly “Spam Risk” label. An out-of-country cell phone. A Google Voice number. A relocated buyer driving through the neighborhood who found my sign online. Technology tries to protect us… but it’s not perfect.

So, here’s my solution.  I don’t automatically delete. And I don’t feel guilty for letting it roll to voicemail. Serious buyers leave messages. They say, “Hi Margaret, I saw your listing on Seven Mile…” or “We’re interested in Woodcrest…” Real people identify themselves. Scammers rarely bother. Voicemail has quietly become my assistant. And later, I can verify the number to see if is legit. 

Do I still answer my phone? Yes. But I also answer wisely. Because missing the right call would bother me more than ignoring the wrong one. In real estate and in life, it’s not about reacting fast to everything. It’s about responding smart to the right things.

That small “Spam Risk” notification? It serves as a reminder that even when I pick up my phone… I still have the right to think for myself.

Posted by

Margaret Rome
HomeRome Realty
Broker/Owner/Realtor®

Baltimore, Maryland


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Comments(9)

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Adam Feinberg
Howard Hanna Elegran - Manhattan, NY
NYC Condo, Co-op, and Townhouse Advisor

I used to pick up every call - but as the spammers overtook legit calls, it started to make less sense to answer. Now, I use the Apple spam set up- where if the person calling isn't in my contacts- it requires them to leave a brief message as a filter- notifying me to pick up. Some of these calls are still junk, but it's cut the volume massively. If  it's legit I either pick up immediately if possible, or call back ASAP. 

Mar 03, 2026 06:51 PM
Dr. Paula McDonald
Beam & Branch Realty - Granbury, TX
Granbury, TX 936-203-0279

Margaret, I am with you on this one. I do NOT answer SPAM calls - ever.

Mar 03, 2026 07:17 PM
Gerard Gilbers
Higher Authority Markeing - Asheboro, NC
Your Marketing Master

I don't answer calls that are not in my contact, some will leave a voicemail or send a text. I would suggest putting in as part of your recorded message to text you for faster service. Spammers are generally using landlines which can't text!

Mar 03, 2026 08:36 PM
Kat Palmiotti
eXp Commercial, Referral Divison - Kalispell, MT
Helping your Montana dreams take root

I'm usually the same regarding the Spam calls although sometimes I pick them up just to see. I've gotten very good at saying "Oh, thank you but I'm not interested" and "click" - right away!

Mar 04, 2026 05:17 AM
Brian England
Ambrose Realty Management LLC - Gilbert, AZ
MBA, GRI, REALTOR® Real Estate in East Valley AZ

The most frequent call I get these days is from "spam likely", haha.  This has forced me to screen pretty much every call that I receive unless I recognize the person who is calling.

Mar 04, 2026 05:18 AM
Nina Hollander, Broker
Coldwell Banker Realty - Charlotte, NC
Your Greater Charlotte Real Estate Broker

Good morning, Margaret. I answer my phone even if it says "suspected spam." I can't tell you how often that suspected spam was a "real" caller and calls that were not marked as suspected spam were actually spam.

Mar 04, 2026 05:37 AM
Wayne Martin
Wayne M Martin - Oswego, IL
Real Estate Broker - Retired

Good morning Margaret. The advantage of being retired is when it shows "spam risk" I can choose pass! If someone wants to contact me, they'll figure it out. It is not what I would do if active. Enjoy your day.

Mar 04, 2026 05:58 AM
Margaret Rome Baltimore 410-530-2400
HomeRome Realty 410-530-2400 - Pikesville, MD
Sell Your Home With Margaret Rome

Wayne Martin

And you have the luxury of passing. Please continue to enjoy your retirement.

Mar 04, 2026 07:44 AM
George Souto
George Souto NMLS #65149 - Middletown, CT
Your Connecticut Mortgage Expert

Margaret I normally do not answer call that the caller ID warns me that it might be spam.  However, I do answer them if I am expecting a call from someone who is not in my contacts.  But if they do not respond within 3 seconds of my answering the phone, I hang up.  Also if they start with a sales pitch I hang up.

Mar 04, 2026 08:53 AM