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A Lesson In Trust

By
Services for Real Estate Pros with Ward County Notary Services 607851

This post is written due to what I consider a personal breach of trust from a service provider. It is NOT directly Real Estate related yet many principals may apply to Real estate professionals. In addition to my personal story I have included responses from Gemini to my questions to it.

 

The subject of my story is personal finance and investing.

 

I was introduced to the stock market at the tender age of 9 years old. I was fascinated by it and started reading both the New York Stock Exchange and the American Stock Exchange in our daily newspaper (The Fargo Forum).

 

My father had a close friend who worked for Piper, Jaffray, and Hopwood. Dad always made sure his friend had funds available that “Cliff” could use if he knew of a good trade to go for. Cliff made a lot of money for dad and I’m sure dad made a lot of money for Cliff in commission.

 

It was all very exciting to a 9 year old me. After studying the names of companies and the amounts they were trading for I purchased two “penny” stocks (against the advice of Cliff) that hung on for 3 to 6 months and then disappeared as Cliff said they most likely would.

 

The allure of the market stayed with me but I did not invest again until about 10 years ago.

 

Across the hall from my office was a Broker for Edward Jones. The Broker, Dean, was/is a heck of a nice guy and so I started working with him. Dean had explained that the service that I knew from the 1960’s and 70’s had changed but he still could help me purchase stocks as I and my father once had done. All went well until Dean and his secretary retired about 4 years ago.

 

My relationship with the new Broker started out well until his secretary and another woman in the building started gossiping and lying about me, escalating the situation to the landlord to the point I needed to move my office to another floor of the building so I could avoid them.

 

I decided to move my representation to another Edward Jones agent outside of the office building I work in.

 

This arrangement was fine until this week. My son and I purchased our stocks “for the long run” and had no interest in being “day traders” making purchases and sales often. This did not fit our new Financial Advisor, Chris Wright’s plan, as he wanted to see more action from us. Chris outright lied to us saying he could only handle a certain dollar amount of business and needed to turn our accounts over to Edward Jones central.

 

In financial matters I want to be represented locally by someone I trust and can drop in on at a local office. I went to the Edward Jones website to look for a new representative. Low and behold, there was Mr. Chris Wright (who couldn’t handle any more business) looking for (advertising for) new clients.

 

I saw RED!. Needless to say I started looking for someone I could trust within the Edward Jones system. I did not wish to change products as the ones Dean originally set us up with are doing well and I don’t want to incur new fees that would erase our current gains.

 

Fortunately I found a couple of young ladies that will be a perfect fit. These young ladies are sisters, one of which went to school with Timmothy and the other was in Tina’s class. Their mother was also Timmothy’s 2nd grade schoolteacher. How cool is that!

 

The following is the information Gemini provided for me. I found it fascinating and that is why I am sharing it with you.

 

Do stockbrokers still exist today as they did in the 1970's?

 

Yes — stockbrokers still exist today, but their role is very different from what it was in the 1970s. Back then, brokers were gatekeepers who executed trades by phone and charged fixed, high commissions. Today, most trading is online, commissions are near zero, and brokers function more as financial advisors or platform providers than trade‑executors. 


How Stockbrokers Worked in the 1970s

  • You had to call a broker to place a trade — no online platforms.
  • Fixed commissions were mandatory until 1975 (“May Day”), meaning every trade cost a significant fee.
  • Brokers acted as salespeople, often pitching individual stocks.
  • Access to market data was limited; brokers controlled information flow.
  • Trading was slower, more manual, and heavily paper‑based.

How Stockbrokers Work Today

  • Online trading dominates — orders are placed through apps and websites, not phone calls.
  • Commissions for most stock and ETF trades are now $0, thanks to competition sparked after 1975 and accelerated in 2019.
  • Brokers now focus on:
    • Financial planning
    • Portfolio management
    • Advisory services
    • Retirement planning
  • Many firms pay advisors salaries instead of commissions, reducing conflicts of interest.
  • Algorithmic and electronic trading handle most order flow, not humans.

So Do Traditional Stockbrokers Still Exist?

Yes, but in a modernized form.  

You can still work with a human broker or advisor, but they rarely “place trades” manually anymore. Instead, they help with strategy, planning, and guidance while the actual trade execution is automated.

If you prefer the old-school relationship-driven model, full‑service firms still offer it — but most investors today use discount brokers or robo‑advisors.

So Do Traditional Stockbrokers Still Exist?

Yes, but in a modernized form.  

You can still work with a human broker or advisor, but they rarely “place trades” manually anymore. Instead, they help with strategy, planning, and guidance while the actual trade execution is automated.

If you prefer the old-school relationship-driven model, full‑service firms still offer it — but most investors today use discount brokers or robo‑advisors.

Posted by

Do you enjoy the cartoons written by my son (Timmothy N. Timm) which I use as a springboard to write my daily posts? His strip, Titus & Philemon, has run in two newspapers for years as well as being printed in my blog every day. Titus & Philemon (pronounced Phi - Lee -Man) are guinea pigs. Their owner is Joe. Timmothy has never repeated a joke/comic strip in the 12 years he has been writing it. He has never copied another strip, such as Peanuts or Garfield. You can follow Timmothy on FB as Titus & Philemon and you can also check him out on Instagram as Instagram.com/titus and philemon/ .For Timmothy's website type timmtimmothy.com into your browser. I tried to put it in a link here but it refuses to work. Do NOT put anything in front of timmtimmothy.com or it will not work. 

Comments(10)

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Thomas Santore Lic Associate Real Estate Broker
Coldwell Banker Realty/Coldwell Banker Commercial NRT - Yorktown Heights, NY
Realtor®-ABR-Land, Residential & Commercial Sa

That’s a frustrating experience, but a powerful reminder—trust and transparency matter in every client relationship. Whether it’s investing or real estate, people aren’t just choosing a service… they’re choosing the person behind it.

Tom S

Apr 02, 2026 10:45 AM
Bob "RealMan" Timm

Thank you for understanding what I was trying to say Thomas Santore Lic Associate Real Estate Broker . At least I feel like I am in better hands now. I forgot to mention that these two girls are following in their father's footsteps so I know they are getting good guidence.

Apr 02, 2026 10:52 AM
GilbertRealtor BillSalvatore
Arizona Elite Properties - Chandler, AZ
Realtor - 602-999-0952 / em: golfArizona@cox.net

Hello and great information to share with us here on the Rain. We can always learn from great blogs here. Bill

Bill Salvatore / Arizona Elite Properties #AZVHV

Apr 02, 2026 12:01 PM
Hannah Williams
HomeStarr Realty - Philadelphia, PA
Expertise NE Philadelphia & Bucks 215-820-3376

Bob "RealMan" Timm  Oh boy, that would ruffle my feathers if someone insulted my intelligence like that! Gemini to the rescue 

Apr 02, 2026 01:21 PM
Bob "RealMan" Timm

It did ruffle my feathers Hannah Williams and I've been pretty vocal about it locally.

Apr 02, 2026 02:25 PM
Ed Silva, 203-206-0754
203-206-0754 - Waterbury, CT
Retired Real Estate Broker

How unfortunate that you ended up with a trader who was like so many of the younger people today, just looking for the fast dollar and establishing a long-term business with clients was not their thing.  Hopefully the new team will be cut from a different cloth.

Apr 02, 2026 01:41 PM
Bob "RealMan" Timm

That is exactly it Ed Silva, 203-206-0754 👍. I'm hoping that the girls have a better role model being their dad has been in the business all their lives.

Apr 02, 2026 02:27 PM
Lise Howe
Keller Williams Capital Properties - Washington, DC
Assoc. Broker in DC, MD, VA and attorney in DC

Sorry you had to go through that, but glad you found a better fit. Having a local advisor you trust makes all the difference. 

Apr 02, 2026 03:01 PM
Bob "RealMan" Timm

Thank you Lise Howe, I believe this is a much better match as well.

Apr 02, 2026 06:21 PM
Brian England
Ambrose Realty Management LLC - Gilbert, AZ
MBA, GRI, REALTOR® Real Estate in East Valley AZ

Ugh, such a terrible experience.  It's really sad that people enjoy gossiping about others.

Apr 03, 2026 08:21 AM
Bob "RealMan" Timm

This gossip was so malicious Brian England and totally unnecessary.  

Apr 03, 2026 08:54 AM
Kathleen Daniels, Probate & Trust Real Estate Svcs.
KD Realty - 408.972.1822 - San Jose, CA
Probate Real Estate Services

Oh my gosh Bob "RealMan" Timm - I've been there too many times in different situations and circumstances. I've changed insurance agents because they only took my money and offered no support or service .

I lost loyalty discounts in doing so, yet I did not care. I want nothing to do with people like that - I am being kind because that is not what I call them. 

Apr 03, 2026 02:42 PM
Bob "RealMan" Timm

I went through an insurance man & insurance company to Kathleen Daniels, Probate & Trust Real Estate Svcs. I was a client for over a dozen years but I was not watching as their rates went up higher and higher. No loyalty points were ever offered and when I left the jerk bad mouthed me to several people.

Apr 03, 2026 05:48 PM
Kathleen Daniels, Probate & Trust Real Estate Svcs.
KD Realty - 408.972.1822 - San Jose, CA
Probate Real Estate Services

FEATURED IN CRAP-TACULAR

 

Mr. Crappy Says

Flush Crappy Service!

💩💩

💩

 

Apr 03, 2026 02:44 PM
Bob "RealMan" Timm

Thank you Mr. Crappy and Kathleen Daniels, Probate & Trust Real Estate Svcs. 😊.

Apr 03, 2026 05:49 PM
Patricia Feager
Appraisal Review Board, Denton County, TX - Flower Mound, TX
Licensed to April 2027

Bob "RealMan" Timm - In my world, there is no room for people I do not trust. I had company stock in a company long ago and had to move it when I was no longer with the company. I was introduced to Edward Jones to a man very eager to get that stock invested in something else. But I never sensed an ounce of trust. I just said no. I took my time deciding and went to another guy who appeared to be very knowledgeable. I found this guy through my Bank Teller - so I thought it was a good lead. It wasn't. The Bank Teller was let go and after I was working with the guy she trusted, I found out (because he flat out told me) he was not to be trusted. While having a meeting with the guy I could trust, the word trust came up. That was the day, my instincts were on high alert. My stock broker guy stood up, hovered over me, and said, little lady, ALL people are motivated by greed - and I'm greedy. Bob, my face turned red. I didn't take the bait and never regretted my decision. 

Trust is everything. Anyone who lies, cheats, and gives you the willies about not being trust worthy is not someone I want to associate with if the trust is gone. 

Apr 06, 2026 10:37 AM
Patricia Feager

Bob "RealMan" Timm - always trust people who you already established trust, i.e., the one the the two girls your kids went to school with and whose mother you know was Timmothy's 2nd grade teacher. 

Apr 06, 2026 11:19 AM
Bob "RealMan" Timm

Well said Patricia Feager . I feel good about working with the two girls that my kids went to school with and as I mentioned I even know their mother as she was Timmothy's 2nd grade teacher.

Apr 06, 2026 10:43 AM
Bob "RealMan" Timm

Actually one girl went to school with Timmothy and the other went to school with my daughter. This feels right. Thanks Patricia Feager .

Apr 06, 2026 01:03 PM
Leanne Smith
Dirt Road Real Estate - Golden Valley, AZ
The Grit and Gratitude Agent

I continue to beat the band wagon "People buy from people they know and trust." Your blog reaffirm that mantra and good for you sticking to your principles. 

Apr 06, 2026 10:45 AM
Bob "RealMan" Timm

If we don't have principals then God have mercy on our souls Leanne Smith .

Apr 06, 2026 01:04 PM