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The First 90 Days of the "Big Dig"

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Services for Real Estate Pros with vicinity

Most people in this industry are obsessed with the "Go Live" button. They want the shiny launch, the celebratory LinkedIn post, and the immediate gratification of a dashboard full of green arrows. But if you’ve spent any time in new construction, you know that the most critical part of the build happens long before the first stud is nailed into place. It’s the "Big Dig." It’s the period where you’re moving dirt, testing soil density, and ensuring that the foundation won't crack under the weight of the future.

The first 90 days at Vicinity haven't just been about hitting metrics: though we’ve exceeded every objective we set for ourselves. The real story isn't in the analytics; it’s in the transformation of my own perspective. Most people see the finished home; they don't see the site prep. They don't see the months spent standing in a muddy trench making sure the plumbing lines are straight. These past 90 days have been my site prep. I’ve had to dig deep into the bedrock of this business to ensure that when we scale, we aren’t building on sand.

If you’re a founder, you know the mental "whiplash" I’m talking about. It’s the cognitive load of a CEO who has to switch contexts every fifteen minutes. One minute, I’m the visionary, dreaming about "vibe-centric" marketing and how we can help agents unmask the real stories behind new neighborhoods. I’m thinking about the community and network we’re building. The next minute, I’m chest-deep in the weeds of legal liability, financial modeling, or the granular details of a data-sharing agreement. It’s exhausting, and it’s non-negotiable.

Here is the unsaid truth: you can't delegate the "map." I’ve realized that while I can hire brilliant people to own specific tasks, I am the only one who can ensure that a single legal clause doesn't accidentally kill the brand's soul. When you’re building an ecosystem for agents, builders, and lenders, you are the steward of the vision. If you outsource the "unsexy" details too early, you lose the narrative. You have to be willing to sit in the tension between the "dream" and the "drill."

This journey has also been about decoding the human behind the data. We talk a lot about analytics, but I’ve started viewing them as a mirror rather than just a scoreboard. It’s easy to get caught up in tracking traffic, but the real insights live in the gap between what buyers say they want and what they actually do. A buyer might tell their agent, "I want a 4-bedroom, 3-bath house in a quiet cul-de-sac." But their behavior on our neighborhood pages tells a different story. They’re clicking on lifestyle amenities, proximity to coffee shops, and the "vibe" of the local community.

The unsaid truth here is that data is the only way to stay honest. It’s the ultimate check against founder ego. It forces me to stop building what I think is cool and start building what actually solves a buyer's "unfiltered" anxiety. In an industry that thrives on "staged" photos and marketing fluff, our data is our commitment to transparency. If we see buyers gravitating toward transit realities and builder reputations over granite countertops, that’s where we dig. We don't argue with the mirror; we change the product to reflect reality.

There is a certain glory in the "unsexy" work that nobody tells you about when you start a company. Everyone wants to talk about the "Blue Ocean" strategy: finding that clear, uncontested water where your business can thrive. But to get to that clear water, you have to swim through a hell of a lot of murky legal and administrative paperwork first. For us, that meant obsessing over commission protection for our agents and transparent data-sharing protocols. In the traditional real estate world, these things are often treated as "admin" tasks to be dealt with later.

But I’ve learned that these "unsexy" foundations are actually our greatest competitive advantage. We are building a fortress of legitimacy in an industry that is notoriously opaque. By ensuring that every partner in our ecosystem is protected and every data point is verified, we aren't just doing "back-office" work; we’re creating trust. You can have the slickest UI in the world, but if the underlying legal and financial structure is shaky, the whole house will fall. We’re digging the foundation so deep that the structure above it becomes indestructible.

Finally, these 90 days have marked my personal shift from "founder" to "operator." When you start, you’re building the car. You’re worried about the paint, the leather seats, and how fast it looks. But eventually, you realize that if you want to win the race, you have to build the engine. My daily role has shifted from just "having ideas" to "operating a machine." This means focusing on the culture of the team and the efficiency of our internal workflows.

The unsaid truth is that a great tech stack is useless without a "machine" of people and systems to drive it. You can't just throw code at a problem and expect it to scale. You have to build a culture of accountability, a team that understands the "why" behind the "what," and systems that work when you aren't in the room. I’ve stopped looking at Vicinity as just a platform on a screen and started seeing it as a living, breathing organization. We aren't just shipping features; we’re shipping a new way for the real estate industry to collaborate.

90 days ago, I was a founder with a vision. I had a sketch on a napkin and a lot of gut instinct. Today, I’m a CEO with a blueprint. We’ve tested the soil, we’ve dug the foundation, and we’ve poured the concrete. The heavy lifting of the "Big Dig" is far from over, but the ground is ready. We’re moving from the dirt to the frame. The skyline is coming.

Vicinity Vibe Check: The Big Dig

  • The Reality: The "Go Live" button is just the beginning. The real work is in the site prep that no one sees.
  • The Context: Founder whiplash is real. You have to own the legal and financial "unsexy" details to protect the brand's soul.
  • The Data: Stop building for your ego. Let buyer behavior be the mirror that keeps your product honest and unfiltered.
  • The Shift: Transitioning from founder to CEO means building the engine (people and systems), not just the car (the product).
  • The Blueprint: A great vision without a foundation is just a dream. A blueprint with a foundation is an inevitability.

 

Comments(2)

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Lise Howe
RLAH RE LLC - Washington, DC
Assoc. Broker in DC, MD, VA and attorney in DC

The “Big Dig” analogy is spot on. In real estate and in business, the foundation is everything—and it’s usually the part no one sees or talks about.

May 07, 2026 01:13 PM
Carla Goddard

I agree and wanted to share my perspective of my journey.

May 08, 2026 06:09 AM
Will Hamm
Hamm Homes - Aurora, CO
"Where There's a Will, There's a Way!"

Hello Carla and thank you for sharing this great information with us here in the Rain.  Keep blogging, I am just between on catching up on blogs.

May 22, 2026 07:55 AM