"Friendly skies" my ass. Isn't tavel a blast!! As we approach Summer, the travel season is upon us. Sooo, I booked a Polaris Business Classs ticket on United to go to Europe. Yippee!! mI was unable to book a SEAT. So I went through the painful experience of calling them and despite my elevated status, I spoke with a delightful but non-English speaking representative.
I informed her that in order to book a SEAT, I have to pay extra. So, with a business class ticket, you do not get a seat...is the wing an option? I instantly recalled being told by the pint-sized powerhouse with flaming red hair and a daunting right hook - otherwise known as Mom, that if I did not eat the vegetables on the equivalent of a Swanson frozen dinner onboard, that I have to fly on the wing.
I explained to the broken English representative that this is fraud...there is NO seat for the price I paid but the reservation and the system do not indicate this. I also recalled the $29.00 tickets on People's Express in which you could not have an assigned seat.
THEN, I was advised that I have an allowance of ONE bag!!! I supoosedly get two with status. I was quoted $1,200 for one extra bag on the trip over to Europe and zero extra bags on the return. This is more than an economy ticket price. I could literally buy an extra ticket in economy class and put the extra bag in the seat and pay less money.
The stupidity of all of this is mind numbing. If any of us conducted business in this manner we would all be looking for new careers.
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