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The Real Estate Settlement Statement Tells Only Part of the Story

By
Real Estate Agent with Dirt Road Real Estate SA676002000

Some will remember Paul Harvey who on his radio show would present a story and then add “the rest of the story” in the next segment.  This old memory came forward when I read a reaction by a seller to the sale of the seller’s residential property. This seller was aghast when looking at the compensation to the listing agent compared to his subsequent thank you gift.

Background

Before Close of Escrow (COE) happens, the Escrow firm will issue what is called a Real Estate Settlement Statement. This document reflects all credits and debits specific to the real estate transaction. Beyond the sales price, one of the most noticeable debits is the compensation to the listing agent and possibly the buyer’s agent depending upon the actual purchase contract. All parties to the transaction receive this statement. 

With reference to the compensation to the real estate agents, the listing agents do not receive the total compensation as noted in the debit column.  This debit is assigned not to the listing agent but to the brokerage for the listing agent. 

Again, depending upon the employment agreement, licensed real estate agents are independent contractors who work for real estate brokerages. Often there is a split of the compensation between the brokerage and the licensed agent. This split varies between real estate brokerages.

Real estate agents work for real estate brokerages.

The Rest of the Story: Time Costs

Listing agents have numerous “hidden” costs not seen by the sellers. The largest cost is probably time.

YES, TIME IS MONEY $$$ !

For example, from my experience, just listing vacant land into the MLS averages around 3-4 hours depending upon the location of the vacant land parcel as well as the number of photographs to be described. This time does not include visiting the parcel to take on the ground photos or determine best access to the parcel.

As each listing is unique the public remarks must reflect that listing. Directions are also different. My standard of practice is to compute the mileage from one point to another as GPS is often in error especially in rural areas.

Also, there is additional time in writing the listing agreement documents, any addenda as well as advisories for the seller or sellers to sign.  By the way, I do not use AI because I have no desire to educate a machine. 

Then there are the time costs in writing the purchase contract, updating the shared brokerage files as well as updating the agent's files. If inquiries come in for the MLS listing via email, text or calls more time is devoted to responding to these potential buyers. When offers are received, there may be additional negotiations often called counter offers. All real estate transactions require monitoring from the listing agent and the buyer's agent to ensure that the seller(s) and buyer(s) are fulfilling their contractual obligations.

The Rest of the Story Hard: Costs

Next are the hard direct costs. These direct costs may include professional interior and exterior photographs, staging for residential properties, drone photography, marketing to certain real estate websites beyond the IDX feed from the local MLS, frames for the “For Sale” signs, printing of the “For Sale” signs to even paying for termite or other inspections to help facilitate the sale.  For example, to honor Veterans I pay for the termite inspection.

The Rest of the Story: Indirect Costs

Beyond the direct costs, as professional real estate agents are small business owners, agents have indirect costs. These include but are not limited to:

  • Technology (computer, notebooks, printer, etc.)
  • Software, apps that have a cost such as OnxHunt
  • Office expenses such as paper, ink, stationery, pens, fuel, etc. 
  • Vehicle insurance
  • Payment of state fees for the license renewal
  • Professional education aka continuing education units (CEU) to maintain the state license
  • Travel and lodging to attend CEU classes
  • Fingerprinting
  • Fees for brick and mortar office space
  • Fees for processing paperwork for administrative assistants to transaction coordinators
  • Fees for being part of a team
  • For real estate agents who are also REALTORS® paying dues to the local, state and national associations.

Yes, home sellers as well as vacant land sellers may be wise to remember that each Real Estate Settlement Statement fails to tell the rest of the story. 

P.S. Please consider checking out my Facebook business page, The Grit and Gratitude Agent that will focus on the Dirt Roads in Mohave County as well local real estate, lots of dirt or vacant land parcels as some of the local attractions.

#LetsGetBackToRealConversations #WeDoThingsDifferently #BuyerEducation #RealEstateGuidance #LandOfferPocess #ArizonaRealEstate  #TheHelpfulAgent #GoldenValleyAZHomesAndLand #KingmanHomesAndLand

Leanne M Smith, The Grit and Gratitude Agent Who Goes the Extra Mile Because Life Begins Where the Pavement Ends.

Feature Photo Courtesy of Pixabay.com

Any reproduction of Leanne M Smith’s blog for use by any AI or GAI, distribution or reproduction including but not limited to electronic newsletters e.g. PDF’s Internet sites or physical products e.g. newspapers, CDs without prior written permission and consent by me, Leanne M. Smith (Leanne Hoagland-Smith) is strictly prohibited.

Posted by

Leanne M. Smith, MS, GRI, rCRMS

2018 KGVAR Rookie Realtor of the Year-55+
219.508.2859 MST
Life Begins Where the Pavement Ends
Connect with me on LinkedIn:
http://www.linkedin.com/in/leannehoaglandsmith

Comments(10)

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GilbertRealtor BillSalvatore
Arizona Elite Properties - Chandler, AZ
Realtor - 602-999-0952 / em: golfArizona@cox.net

Thanks for sharing, make it a great Friday and enjoy your weekend! Bill 

Bill Salvatore, Realtor- Arizona Elite Properties

May 29, 2026 10:32 AM
Leanne Smith

I appreciate you stopping by. Enjoy the weekend.

May 30, 2026 08:02 AM
Nina Hollander, Broker
Coldwell Banker Realty - Charlotte, NC
Your Greater Charlotte Real Estate Broker

Hi Leanne... something that much of the public has no clue about... and maybe that's our fault as an industry. We've kept all this close to the vest... why do we expect people to understand. I've often explained to people how I have to net $35,000 before I see a profit in a given year. And then I explain that in many cases, agents consider themselves fortunate to gross $35,000 in a year.

May 29, 2026 12:07 PM
Leanne Smith

My sense is many and I mean probably 80% do not understand the sales process and hence fail to educate their clients as well as the general public. For me I have had years where I listed more than I sold and other years where I sold more than I listed. Listings have more direct cost than being a buyer's agent from my experience.  I look to an average over 3 years to account the hills and valleys so to speak. 

May 30, 2026 08:11 AM
Hannah Williams
HomeStarr Realty - Philadelphia, PA
Expertise NE Philadelphia & Bucks 215-820-3376

Leanne Smith I do not think you mentioned MLS fees. I saw you said IDX. In my area, there are also local MLS board fees, as well as MLS fees. My husband would say that if I broke down my hourly fees, I made pennies on the dollar   

May 29, 2026 12:38 PM
Leanne Smith

Yes I did not mention those as indirect costs. And thank you for adding that. 

May 30, 2026 08:09 AM
Lise Howe
RLAH RE LLC - Washington, DC
Assoc. Broker in DC, MD, VA and attorney in DC

Hello Leanne Smith. Love the "rest of the story" approach. Real estate transactions involve far more than what appears on a settlement statement, especially from the agent's side of the process.

May 29, 2026 01:26 PM
Leanne Smith

So true and when people just see dollars they don't see "the rest of the story." Thank you and good morning. 

May 30, 2026 08:04 AM
Kathy Streib
Cypress, TX
Retired Home Stager/Redesign

Leanne- this is the kind of information that needs to be out there...and often. And what Nina Hollander, Broker said is a figure I'd never thought of!!!

May 29, 2026 06:06 PM
Nina Hollander, Broker

Kathy Streib hi Kathy... if you know your numbers, it quickly become clear what you need to run your business on an annual basis. The problem is that most agents don't have a clue and that's one reason they can't "defend" their commissions to clients.

May 30, 2026 06:20 AM
Leanne Smith

Know your numbers is a truism in sales and especially as independent contractors aka small business owners non-employed.

Jun 01, 2026 07:46 AM
Brian England
Ambrose Realty Management LLC - Gilbert, AZ
MBA, GRI, REALTOR® Real Estate in East Valley AZ

I had a buyer client once who thought that I was being paid too much, so I asked him how much he thought I deserved.  After he gave me a number, I had the escrow agent put that number on the settlement statement, and my buyer client was happy.  Of course, I had an agreement with the unrepresented seller (agent), so they just sent the difference to my broker, and everyone was happy.  I don't think my idiot buyer client ever knew that I still got my full commission, haha.

May 30, 2026 09:49 AM
Leanne Smith

Yes sometimes it is easy to make folks happy when they don't know what is behind the curtain so to speak. Thanks for sharing that story Brian England 

Jun 01, 2026 07:41 AM
Lew Corcoran
Better Living Real Estate, LLC - East Bridgewater, MA
Expert guidance. Exceptional results.

What a clear and eye opening breakdown of the work that never shows up on a settlement sheet, Leanne Smith, and it sure hits home. It’s amazing how much time, care, and plain old grit go into every listing, and your take on the unseen parts of the job made me smile. Thanks for laying it out in a way that reminds folks there’s always more to the story than a single line on a form.

May 30, 2026 02:12 PM
Leanne Smith

Thank you Lou and I will be including this in my presentation packet that I give to both my sellers and buyers. 

Jun 01, 2026 07:42 AM
Dorie Dillard Austin TX
Coldwell Banker Realty ~ 512.750.6899 - Austin, TX
NW Austin ~ Canyon Creek and Spicewood/Balcones

Good morning Leanne Smith ,

I'm so glad to see your post featured! Its one of the best breakdowns on the whole story that our clients often don't know about. I remember Paul Harvey and his famous saying "and the rest of the story." A Real Estate Settlement Statement fails to tell the rest of the story and its significant when it comes to our commission. 

May 31, 2026 06:21 AM
Leanne Smith

I agree and also significant for future referrals as people refer people they know and trust.

Jun 01, 2026 07:35 AM
Dr. Paula McDonald
Beam & Branch Realty - Granbury, TX
Granbury, TX 936-203-0279

Yep, it takes money to make money. So many think we are all just raking it in.

Jun 02, 2026 12:46 PM
Leanne Smith

Yes that appears to be a common belief and a misconception. My sense is part of this belief is because agents failed to educate their clients about the work necessary to either list or purchase a home.  I have sometimes asked clients does your dentist, doctor, lawyer, cpa wait for payment of his services? Historically the answer is No.  Yet I must wait and continue to add hours to my responsibility to protect and promote you. I am only compensated if we have a successful close of escrow and that could be 30 days to 2 plus years. 

Jun 03, 2026 08:32 AM
Gwen Fowler SC Lakes & Mountains 864-710-4518
Gwen Fowler Real Estate, Inc - Walhalla, SC
Gwen Fowler Real Estate, Inc.

Hi Leanne,

I love the Paul Harvey "rest of the story" approach you used here. You hit the nail on the head—the general public truly has no idea how much time, grit, and hard overhead goes into a transaction behind the scenes. Framing ourselves as small business owners with real indirect costs is a great perspective. Thanks for a fantastic, eye-opening breakdown!

Jun 03, 2026 02:03 PM
Leanne Smith

Well we are small business owners. 99.9% of all businesses here in the US are considered small with zero to 500 employees defining small.  I just read a statistic that 82% of that 99.9% of the small business owners are considered non-employees meaning sole practitioners/independent contractors. 

Jun 04, 2026 08:43 AM