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Automations....Helpful or a Pain in the Butt??

By
Real Estate Technology with http://www.medicalandspaconsulting.com

It is only Monday evening and the week has already had ENOUGH of improperly programmed and monitored AI agents and automations.  It seems that virtually everu business is usingthem biut I am encountering SO many that are impropery debugged, improperly implemented and just plain useless.

The bottomline is that many businesses are spending a fortune to ruin their business.  In the past few days, I encountered a utility company, phone company, bank, and a plethora of auto sales digital buffoons.

The source of the problem is twofold:

1). Companies are falling victim to idiots that purchased a course and are telling you how $10,000 will generate a fortune in revenue and tens of thousands more in needless human payroll and;

2). Many companies are not debugging the automations and/or providing human oversight into the use and applications of the technology.  I have stressed many times in my posts that virtually all technology needs human oversight and testing.

I attempted to buy a new car....trouble was that the dealer's AI scraped other listings and illustrated cars fpr sale that were not on the subject dealer lot!!!  I drove 100 miles to buy a particular car and alas, it was not there. I found it on another dealer's website (wasn't hard to find).   The dealer that I drove to really did not help either as they began copntacting me about cars I had zero interest in. 

To make a long story short and the moral of the story is also twofold:

1). When browsing online and filling out forms, ALWAYS use and email address that you seldom check and ditto for the mobile number.

2). Use a fake name....when you begin to receive soliciations from cpmpanies with that name in the text or email, you will know where it came from and can stop it. 

Posted by

Paddy Deighan JD PhD

Comments(2)

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Gwen Fowler SC Lakes & Mountains 864-710-4518
Gwen Fowler Real Estate, Inc - Walhalla, SC
Gwen Fowler Real Estate, Inc.

You've highlighted a major challenge that many of us are encountering more frequently. It seems like so many businesses are prioritizing the 'cost-saving' aspect of AI over the actual user experience, leading to exactly the kind of inefficient roadblocks you described. It is a great reminder that technology should enhance human interaction, not replace the common sense required to manage it.

Jul 14, 2026 05:04 AM
Jeffrey DiMuria 321.223.6253 Waves Realty
Waves Realty - Melbourne, FL
Florida Space Coast Homes

Good advice. It is really a sad commentary that companies believe the best way to get our business is to bombard us. 

Jul 14, 2026 07:26 AM