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THE VIEW FROM HERE — Experience Changes Everything

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Real Estate Agent with Savvy + Company (704) 491-3310 228209

THE VIEW FROM HERE — Experience Changes Everything 

Experience Doesn't Always Eliminate Problems. It Changes How You Handle Them.

There was a time early in my real estate career when almost every problem felt like a five-alarm fire. An inspection uncovered something unexpected? Fire. The appraisal came in low? Bigger fire. A lender called late in the day with a problem nobody saw coming? Somebody PLEASE find a hose!!

After decades in this business, I've learned something I couldn't possibly have known when I started: Experience doesn't always eliminate problems. But it certainly changes how you handle them.

Actually, experience does eliminate a surprising number of problems. You learn to ask better questions before they need to be asked. You recognize the little red flags that once would have sailed right past you. You know which details need to be verified, which conversations need to happen early and where the potential potholes are hiding because, chances are, you've hit a few of them before. Experience teaches us to anticipate.


And that isn't limited to real estate. The same thing happens in life. We get better at recognizing situations that probably aren't going to end well. We learn when to speak up sooner, when to establish boundaries and when that little voice in our head saying, "Something isn't quite right here," deserves our attention.

But here's the catch: No amount of experience eliminates every problem. Things still go wrong. People still surprise us. Plans still change. Life still occasionally looks at our carefully organized little schedule and laughs. The difference is that we've been here before.

Maybe not with this exact problem, but we've weathered enough unexpected turns to know that not everything is a catastrophe. Some things need immediate action, some need patience and some need a little creativity. And some need us to stop poking at them long enough to see whether they'll work themselves out.

I've also learned that one of the greatest gifts of experience is knowing which is which. That's true in a real estate transaction, in business, in relationships and certainly in life.

When I was younger, I thought having experience meant eventually having all the answers. From where I sit today, I know better.

Experience isn't having all the answers. It's having a better toolbox. It's knowing which tool to reach for, knowing when you need help and perhaps most importantly, knowing when not to panic while you're figuring it out.

Things I Know Now

Experience doesn't mean fewer problems. Sometimes it means preventing them. Sometimes it means solving them. And sometimes it simply means knowing the difference.

 

So, I'm curious: What has experience taught you to handle differently than you did 20 or 30 years ago?

Comments(25)

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Roy Kelley
Retired - Gaithersburg, MD

Good Thursday morning, Debe. The real estate business has changed a lot and the kinds of advice are much different than they were when I opened my first real estate office in 1961.

Aug 27, 2026 06:15 AM
Debe Maxwell, CRS

Thank you, Roy Kelley! Our profession has changed dramatically and I am sure you have seen even more incredible changes that I have, working on the legal side of the business also.

Aug 27, 2026 02:17 PM
Carol Williams
Although I'm retired, I enjoy sharing my knowledge and learning from other real estate industry professionals. - Wenatchee, WA
Author, Golfer, Traveler, Retired, Wenatchee, WA

Hi Debe.

Experience has taught me perspective, and that may be one of the most valuable tools in the box. Years ago, a problem could feel enormous simply because I had never faced anything like it before. Now I’m more likely to stop, look at the whole picture, and ask, “What can I actually do about this?”

I’ve also learned that being a good problem solver isn’t about having an immediate answer. It’s about staying calm long enough to find one. Sometimes that means drawing on past experience, sometimes asking the right person for help, and sometimes realizing the problem isn’t nearly as big as it first appeared.

Experience has also taught me to let go of worry. If I'm facing a worrisome issue, I ask myself, "Is there something I can do about this situation?" If so, I do it. If not, then I let it go work itself out. 

Aug 27, 2026 06:35 AM
Debe Maxwell, CRS

All three EXCELLENT points, Carol Williams! I positively love the comparison of the power of knowledge relieving us of the burden to respond immediately. That always gives us the time to seek guidance and make a more educated, thoughtful decision...and we're more likely to be right in that instance as well! 

Aug 27, 2026 02:20 PM
Nick Vandekar, 610-203-4543
Realty ONE Group Advocates 484-237-2055 - Downingtown, PA
Selling the Main Line & Chester County

Life certainly teaches us many lessons. I think the most important is patience, things do not have to be dealt with immediately. Sometimes waiting allows a better perspective, an alternative route or just time to breathe.

 

Aug 27, 2026 07:19 AM
Debe Maxwell, CRS

Oh, patience often wanes in this business but, if we are able to remind ourselves that knee-jerk responses are not always best, we're in great shape, Nick Vandekar, 610-203-4543!

Aug 27, 2026 02:21 PM
Pete Cullen CRS/GRI/SRES /e-Pro/AHWD/ABR/CFSP
Bailey Properties, Inc. - Santa Cruz, CA
Serving Santa Cruz & Coastal Monterey Counties

As a lifelong learner, one of the things I love about our profession is our opportunity to learn new things every day ... Another is that our profession encourages continually pursuing personal growth & professional development opportunities.   Learners are earners : )

Aug 27, 2026 07:43 AM
Debe Maxwell, CRS

Learning is at the top of the list for maintaining that 'earners' status, Pete Cullen CRS/GRI/SRES /e-Pro/AHWD/ABR/CFSP! Like you, I'm a lifelong learner and encourage all of my peers to do that same. Things can change in a minute in our markets and in our business and it's prudent to stay abreast of all of these changes. 

Aug 27, 2026 02:23 PM
Brian England
Ambrose Realty Management LLC - Gilbert, AZ
MBA, GRI, REALTOR® Real Estate in East Valley AZ

The longer we are in real estate, the more our experience helps us deal with the fires we have to put out on a daily basis, haha.  I have learned to expect the unexpected, then make a plan to deal with it, rather than stress out about it, haha.

Aug 27, 2026 07:52 AM
Debe Maxwell, CRS

Expect the unexpected is a great classification for what we do, Brian England--and on a daily basis too! Stressing out about it never helps one bit!

Aug 27, 2026 02:24 PM
Steffy Hristova
HomeSmart Elite Group Tempe AZ Tel: 602.710.8161 - Tempe, AZ
Tempe AZ Realtor - Your Home Close to Your Work!

Debe, what an insightful reflection on experience. Experience has taught me many things among them is to respect my gut feeling, and that saying No is often a good business decision. I enjoyed reading your post very much. 

Aug 27, 2026 07:58 AM
Debe Maxwell, CRS

Well, thank you so much for your kind comments, Steffy Hristova! Respecting the gut is always sage advice; mine rarely lies to me!

Aug 27, 2026 02:25 PM
Joan Cox, Retired Broker/Owner
Denver, CO
Enjoying Every Day to Its Fullest!

Debe, I so agree, after 30 years in the business, staying (trying) for your clients has really helped with their response.   It is good when you can anticipate an issue, but hopefully eliminated it PRIOR to a listing.   

Aug 27, 2026 08:01 AM
Debe Maxwell, CRS

Oh, and that's so true, Joan Cox, Retired Broker/Owner! It's so smart to anticipate BEFORE listing...and experience definitely helps with that!

Aug 27, 2026 02:27 PM
Hannah Williams
HomeStarr Realty - Philadelphia, PA
Expertise NE Philadelphia & Bucks 215-820-3376

Debe Maxwell, CRS Well said. I just had a transaction with a sweet agent who worried about everything. I had to slow her down and say Please stop; everything will happen in good time. Let's not panic, everyone. We had a smooth transaction, and it happened in good time.

Aug 27, 2026 10:43 AM
Debe Maxwell, CRS

Oh, I feel like I spend FAR too much time trying to talk others off the ledge too, Hannah Williams! It is SO nice to have an experienced agent on the other side of a transaction (at least MOST of the time! 😉). When we see the good ones coming, I can oftentimes feel my blood pressure ticking downward a bit! 

Aug 27, 2026 02:29 PM
Kelly McGovern
Realty Concierge International - Bellingham, MA
Working with Kelly is a good move

Great blog! I believe there’s a solution to every problem. That’s what I remind myself when things go wrong—stay calm, talk it out, and reach out to those involved. There’s always a way forward.

Aug 27, 2026 11:51 AM
Debe Maxwell, CRS

Hi Kelly and thanks so much for stopping by! I had a friend ask me how I would describe my job..."Are you selling, opening doors, counseling, designing--any or all, or what?" I said a little of each but, if I had to relate our profession to one that everyone knows and understand, it would be project management. That's what we do! We use solutions to those problems we've experience or discussed with other agents who have had that experience and we draw from it. There is absolutely always a way forward! Our clients are counting on us to know how to move in the forward direction too.

Aug 27, 2026 02:33 PM
George Souto
George Souto NMLS #65149 - Middletown, CT
Your Connecticut Mortgage Expert

Debe I completely agree, and even though no matter how much experience we have we can't eliminate every problem, we learn to use every problem to help us avoid or solve the next one.

Aug 27, 2026 03:14 PM
Debe Maxwell, CRS

Thank you so much, George Souto! And, so true, all of those lessons-learned lead us to become better problem-solvers when we are faced with future issues.

Aug 27, 2026 07:28 PM
William Collins
ERA Queen City Realty - Scotch Plains, NJ
Property and Asset Management

Debe, thanks for the thought-provoking post. Experience has taught me to pause long enough to determine whether a problem needs immediate action, careful strategy, or simply time; a distinction I certainly didn’t make as well 20 or 30 years ago, but one that has allowed me to engage in better time management and successful transactions.

Aug 27, 2026 03:31 PM
Debe Maxwell, CRS

Hi William Collins! As they say, silence is one of the most effective means of negotiating and this applies to problem solving too. Like you, I certainly didn't remember to 'pause' when analyzing and contemplating a solution 20-30 years ago. That is one thing that I am most grateful for having learned over the years!

Aug 28, 2026 10:51 AM
Liz and Bill Spear
Transaction Alliance 513.520.5305 www.WarrenCountyOhioRealEstate.com - Mason, OH
Transaction Alliance Cincinnati & Dayton suburbs

Debe, great observations and I love the better toolbox!  In a real world scenario, I do have better tools now than I had 20 years ago, both in my personal toolkit (LOVE the battery powered tools vs. the long extension cords!) and for real estate.  Less wasted time, quicker use of tech tools, etc.
From an engineering mindset, I tend towards what is the simplest explanation, and what is the most likely outcome?  Spending hours worrying about a 1% probability event is just not a good use of my time and mental battery.  There are always so many things that COULD go wrong in real estate, and they'll steal your joy if allowed.

Aug 27, 2026 07:31 PM
Debe Maxwell, CRS

You're so right, Bill! The less worrying, the better when problem solving. Those worry-hours never pay us back, nor do they ever lead to a solution! 

Glad you love the better toolbox and love your analogy...the older we get, the better our tools.

Aug 28, 2026 10:54 AM
Laura Cerrano
Feng Shui Manhattan Long Island - Locust Valley, NY
Certified Feng Shui Expert, Speaker & Researcher

It really is that old thing About when we change the way we look at things, the things we look at change

Aug 27, 2026 10:37 PM
Debe Maxwell, CRS

Hi Laura Cerrano! You are an expert at understanding having clients 'change' - colors, position, smells, sound, touch... And, I know you learn something new every day about your business too!

Aug 28, 2026 10:55 AM
Buzz Mackintosh
Mackintosh REALTORS - Frederick, MD
“Experience, reliable, leadership”

You are so right, the older we get the less a hiccup becomes a 5 alarm fire. Always be prepared for what may come around the curve. Chances are you've most likely experienced it before , but never say "I've seen it all" ! 

Aug 28, 2026 04:30 AM
Debe Maxwell, CRS

SO true, Buzz Mackintosh! The only thing I regret about experience is that I didn't write every incident (funny, serious or tactical) down in a journal. What a great book it would have made!

Aug 28, 2026 10:57 AM

Debe Maxwell, CRS - I'm home today. Yesterday was supposed to be the last day for being on the Appraisal Review Board. I found out my work did not end in July or August! I have more work to do the next two weeks starting September 1! Yes!  I'm glad but sad to be missing so much on AR. 

Loved reading your post today. Everything you wrote was from the heart, so soulful, honest, and true! Breaking into Real Estate is not as easy as it sounds. As both of us know, it's a very competitive field where you never stop, put off, can afford to ignore other people, their problems, nor could you forget one single detail, or it will feel like an earthshattering moment in time! No matter how many years you invest your time in real estate, you're building your brand, but more importantly, you're building your reputation. Everything you say and do or you don't say and do, can result in success or failure. Problem-Solving is more than just a skill - it's your livelihood! Every client wants to be heard (even when they don't communicate clearly), and you have to be ready to put out a fire, hold their hand, test the temperature when they meet you, and balance your life around their hopes, dreams, and expectations. 

One thing we must never forget is to take care of our health. It's the foundation of our existence. There is no foundation repair company to pick up the crumbs, lift us up, or to put us back together.  

Great post, Debe! Loved what you wrote and the responses too!

Comments (1)
Laura Cerrano
Feng Shui Manhattan Long Island - Locust Valley, NY
Certified Feng Shui Expert, Speaker & Researcher

It’s the perfect combination of relatability and individual experience to make a unique experience portfolio for us all, right?

Aug 28, 2026 06:45 PM
Debe Maxwell, CRS

That's right, sweet Laura Cerrano! I hope you're doing well!

Aug 28, 2026 06:50 PM
Georgie Hunter R(S) 58089

Nice to see you're still lurking around, like myself.  Aloha and have a good weekend!

Aug 28, 2026 07:06 PM
Laura Cerrano
Feng Shui Manhattan Long Island - Locust Valley, NY
Certified Feng Shui Expert, Speaker & Researcher

Bob "RealMan" Timm I love how Your experience has not made you less eager to keep being awesome! Keep being yourself and good luck in everything you do

Aug 28, 2026 06:56 PM
Bob "RealMan" Timm

Thank you so much Laura Cerrano 😊.

Aug 29, 2026 04:43 AM
Georgie Hunter R(S) 58089
Hawai'i Life Real Estate Brokers - Haiku, HI
Maui Real Estate sales and lifestyle info

It has taught me to be more choosy about who I work with, as buyers and sellers.  Life is too short to deal with aggravation just to make a paycheck.

Aug 28, 2026 07:04 PM
Debe Maxwell, CRS

YES! Isn't that so very liberating, Georgie Hunter R(S) 58089?! I'd rather pass and find someone with whom I mesh! 

Aug 28, 2026 08:06 PM
Paddy Deighan MBA JD PhD
http://www.medicalandspaconsulting.com - Vail, CO
Paddy Deighan J.D. Ph.D

it is true that experience trumps all...especially  if we learn from challenges!! Back to Kannapolis soon for me!!!

Aug 28, 2026 11:30 PM
Ken Semler
ImpresaModular.com - Martinsburg, WV
Nationwide Custom Modular Home Builder

Experience has taught me that the first reaction is rarely the best reaction. The real advantage of experience is perspective, knowing what needs immediate action, what needs patience, and what is not worth turning into a crisis.

Aug 29, 2026 08:56 AM