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Should the banks listen early to avoid costing themselves thousands?

By
Real Estate Agent with eXp Realty LLC 200311024

Photo courtesy of svilen001Many of us have taken vitamin c when we feel a cold coming on and why do we do that? Because we know if we don't we could be missing a lot more work and money during the down time while we try to get better.

But, why don't the banks take this same approach when it comes to home owners? If a home owner who has had a good payment history calls them and says, "I'm in trouble and I'm about to go in to default." The bank tells them, "Sorry, there is nothing we can do for you until you are late on your payments."?

WHAT? This makes no sense to me? Once they are late, they can't possibly re-finance, and the bank has to pay lawyers to send out letters and file with the courts a notice of default. Why can't the banks be pro-active and take the home owners word for it and figure out a way to help them and save themselves thousands in the process?

If I were the bank, I would say, "I'm sorry to hear this and let us see what we can do to help you in your situation." Then proceed to ask why they are going to go in to default, was it a temporary job loss, relocation, death? There are lots of reasons people get in trouble, but with a little thinking outside the box on the side of both parties, their may be a win-win for everyone involved that hasn't been thought of yet.

I want to see the banks succeed and the housing industry to survive, but unless someone rips up the scripts these banks are given, I'm afraid it is going to be the same thing over and over until half the banks are gone and no one is lending.

In a way, I almost wish it would happen. Then my niche of owner financing could make me even more money, but that isn't why I do what I do. I do what I do to fill a gap in the industry. But as the gap gets bigger, than I guess I'm going to have to step it up and be the one thinking outside the box and do what the banks won't!


Comments(10)

Chuck Carstensen
RE/MAX Results - Elk River, MN
Minnesota/Wisconsin Real Estate Expert

Good points. I met with someone this weekend that Countrywide would not help them.  Now the home will be foreclosed and Countrywide is going to lose a ton of money. I am thinking about $100,000 or more.  dumb.

Jul 21, 2008 03:08 AM
Hope Goss
Ventura Property Shoppe - Ventura, CA
Ventura Real Estate

I agree - I've spoken to some of these banks on behalf of clients and it sounds like I'm speaking to a robot.  Until the homeowner misses 2-3 payments, it's impossible to get anywhere.  Crazy!

Jul 21, 2008 03:12 AM
Melina Tomson
Tomson Burnham, llc Licensed in the State of Oregon - Salem, OR
Principal Broker/Owner, M.S.

I agree that I don't understand the policy of having to be behind. I would much prefer to be preventative myself.

Jul 21, 2008 05:06 AM
Fred Chamberlin
Guild Mortgage Co - Oak Harbor WA - Oak Harbor, WA
Oak Harbor/Whidbeynulls, #1 Experienced FHA Mortgage Consultant

Todd, you couldn't be more right on. Banks (and I use that term inclusively of all loan servicing companies) have never been in this position before. They are not prepared for what is happening and unfortunately, not trained. My advise is to keep asking for a supervisor until you finally get someone that can influence decisions. You will never get to the decision maker, but keep trying. Be a pest.

Jul 21, 2008 05:21 AM
Barbara Carter
Century 21 Alliance Realty Group - Highland, NY
Serving Your Real Estate Needs in the Hudson Valle

Todd- Great Post! We were just discussing this at our office this morning- It makes no sense. The lenders and loan servicers are turning a deaf ear to a situation at a point when something can be done- I dont get it!

Jul 21, 2008 07:43 AM
Fran Gaspari
Patriot Land Transfer, Inc. - Limerick, PA
"The Title Man" - Title Insurance - PA & NJ

TC,

Your idea is great but takes too much common sense to facilitate...common sense is uncommon in the world of financing!!! Thanks,   Fran

Jul 21, 2008 09:56 AM
Martin Lopez
Berkshire Hathaway HomeServices California Properties - Cerritos, CA

Hi Todd,

I agree with Fran, common sense is uncommon in the world of financing.  As you said in your post, owner financing will be the name of the game!  I agree.

________

I may give you a call one of these days.  I would like your opinion on a plan that I have to move more properties.  Hope you'll give me your feed back.

Jul 21, 2008 12:52 PM
Nancy Larson
I am a licensed referral agent in NJ - Hutchinson Island, FL

Chase has an excellent loan modification team. They worked with someone I know. Interest rate starts at 2% ends at 6%, who could beat that when it was 9.5%

They worked with the client for six months but the end result was worth it.

Jul 21, 2008 01:14 PM
Leslie Stewart
Oregon Licensed Broker with Berkshire Hathaway HomeServices Real Estate Professionals - Stayton, OR
Realtor, ABR, CRS, Oregon Licensed Broker

This is a conversation we have had in our office too.  It makes no sense to us for banks not to be willing to work with a homeowner, in the long run it will save both thousands of $$$$ and benefit both parties. 

Jul 21, 2008 03:24 PM
Mark Hall
Realty One Group Cascadia - Vancouver, WA
Homes for Sale Vancouver Washington

I think that this is the bank's way of making owners prove that they are really in a hardship situation. They are making sure that they have skin in the game by forcing them to ding their credit in order to short sale. With the record number of foreclosures that the banks are getting stuck with, I can't imagine that they can keep up this practice for much longer.

Very insightful post!

mark hall vancouver real estate www.ernw.org

Jul 22, 2008 11:28 AM