Customer Service

By
Mortgage and Lending with JPMorgan Chase

Great Customer Service goes a long way when it comes to establishing a deep and varied customer base.  I look forward to helping all I encounter in minor and major ways.

Comments (4)

Ricardo Bueno
Diverse Solutions - Los Angeles, CA

True!

Customer service is everything. In this industry I've averaged at the very least 2-3 referrals from a client that I've closed within the year of closing.

But how do we get good at it? Constant follow up, follow up, follow up!!! If you don't know the answer to a question, find out and get back to your client with the appropriate answer. And call you client for consistent updates.

--

Ricardo Bueno 

Mar 19, 2007 07:45 AM
Nathan Blankson
JPMorgan Chase - Jericho, NY

Thank you Ricardo,

I look forward to working with you to give all clients what they need.

Nathan Blankson

Mar 19, 2007 07:55 AM
Tim Maitski
Atlanta Communities Real Estate Brokerage - Atlanta, GA
Truth, Excellence and a Good Deal
Nathan,  Welcome to Active Rain.  It's pretty much self service here so let me know if you need any help. There are a lot of great people writing here.  Hope you take advantage of it all.
Mar 19, 2007 08:24 AM
Mario Levesque
Advantage Avenue Real Estate - Wesley Chapel, FL
Tampa Realtor

Hi Nathan,

Welcome to the ActiveRain Blog network. 
Shortly after I started blogging on Active Rain, I wondered how some features worked or how to do some of the things others were using in their posts. 

I searched the site and could not find the "Operating Manual".

I asked some questions to other bloggers and soon realized the the power was in the network since most questions had already been answered by other users.

If you find yourself in this situation and have some questions, visit the post below and you will find tips, info and many features of ActiveRain that have been documented by other members.

   Instructions, Getting Started on ActiveRain Blog community, Google Ranking, Networking info

Nice having you on board,
Mario

Tampa Realtor , Broker Associate
People's Choice Realty Services,  Tampa, Florida

Mar 19, 2007 11:59 AM