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Turning Other's Negatives into Your Positives

By
Real Estate Agent with LS Rogers Realty

Everyday something happens that can cause your Clients time, convenience, or money. It's in those moments that opportunity presents itself for You to become Memorable and "Referral" worthy. 

Recently, stamps increased from .41 cents to .42 cents.  As usual, people are not too thrilled to stand in the postal lines for a book of .01 cent stamps.  So I will.  I send them out to all of my previous Clients and every one of them will contact me to send a brief thanks.  Some will even remember that "So and So" was talking about buying or selling.

Gas prices Encourages some to be less mobile, so I offer to pick up Buyer Clients from home or work instead of meeting at the office.  Not everyone takes me up on it, but Everyone appreciates the gesture.

It's hot as.... well I'm in Texas, enough said, so I keep a car cooler with a 16-can capacity to make the day a little more tolerable (and longer lasting.) 

The Point is that People tend to remember when someone makes their Day a little easier.  Since we encounter quite a few things that Others would perceive as Negatives, there are countless opportunities to have a Memorable and "Referral" worthy moment.

 

 

Buyers or Sellers, if you or Someone you know, is Thinking of Buying or Selling a Home in Richardson or surrounding areas, give me a Call. Experienced Out-of-the-Box Thinking Realtor with Guaranteed Results.

Richardson, Plano, Dallas, Garland, Rowlett, Irving, Mesquite, Dallas County, Collin County

 

Comments(14)

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Trey Affolter
Keller Williams Realty - Tacoma, WA
Brings HOME Results!

Over the my years in Real Estate, I have been through 3 or 4 stamp increases. I have always sent 20 one cent stamps to my sphere. It has always been well received and a great way for me to be remembered. Good tips....thanks.

Jul 24, 2008 06:47 PM
Tony & Darcy Cannon
Aubrey and Associates Realty - Layton, UT
The C Team

Trunda, I think that you're correct, if you make something positive out of a negative for someone, they will remember you, and in the end it is the best and most likely the least expensive advertisment that you can get!

Jul 24, 2008 07:19 PM
Alyce Martin
The Realty Group, LLC - Albuquerque, NM
Albuquerque - THE Place To Be!

Trunda - I'll bet you have a huge following of adoring fans and grateful clients.  What nice things to do!  Great customer service and you know what, people really do appreciate it and will remember you.

Jul 24, 2008 07:23 PM
Bobby Stevens
Windermere Real Estate/Lane County - Eugene, OR
Realtor, Eugene, Oregon

Great advice Trunda, you are really showing your clients that you care!

Jul 24, 2008 07:36 PM
Norma J. Elkins
Elite Realty Group - Morristown, TN
Realtor - Elkins Home Selling Team

Do something nice each day for someone and make their day - and of course we always need to turn lemons into lemonade! Stay positive!

Jul 24, 2008 11:27 PM
LS Rogers Realty
LS Rogers Realty - Richardson, TX

TREY Isn't it great how large of an impact .20 cents can have now-a-days?

Jul 25, 2008 08:02 AM
Lanre-"THE REAL ESTATE FARMER" Folayan
ERNAL REAL ESTATE GROUP with Samson Properties - Bowie, MD
I don't make promises.I deliver results.SOLD HOMES

Little things like that makes you stand out and separates you from the rest of the people. Well written post. You will always get business by doing very nice things like that. Great post.

Jul 25, 2008 09:36 AM
* Rate A Home
Rate A Home - Saugatuck, MI

Trunda, you have the service side down, kudos to you. I liked the stamp one, reasonable cost, but great time saver for the client.

Jul 25, 2008 03:27 PM
Cathy Lee
CL Design Services Home Staging - Danville, CA
ASP, IAHSP, RESA Danville, CA

Very personable marketing idea-low cost, BIg Impact!  Nice post!!

Jul 25, 2008 06:35 PM
Georgie Hunter R(S) 58089
Hawai'i Life Real Estate Brokers - Haiku, HI
Maui Real Estate sales and lifestyle info

Thanks for the great tips, and I'm recommending this for a feature.

Jul 26, 2008 12:19 PM
LS Rogers Realty
LS Rogers Realty - Richardson, TX

GEORGINA, CATHY LEE Thanks for your supportive comments.

Jul 27, 2008 09:38 AM
Sheri Rogers
Power Rentals & Investments, LLC - Desoto, TX

Having good customer service skills helps customers remember you. They may not talk about you, but they will remember you.

Oct 16, 2008 09:42 AM
Carol Zingone
Berkshire Hathaway Home Services Florida Network Realty - Jacksonville Beach, FL
Broker Associate, Jax Beaches Pro

Good ideas, thanks for sharing! It's appreciated!

Oct 20, 2008 08:34 AM
LS Rogers Realty
LS Rogers Realty - Richardson, TX

SHERI  The trick is getting them to talk. That's why I believe we stay in touch as much as possible. To get them talking.

CAROL  Thanks for visiting. I will return the gesture shortly.

Oct 20, 2008 01:03 PM