Special offer

No, no, no ----- Don't let your seller do this!

By
Real Estate Agent with ERA Herman Group Real Estate

Home Sellers mistake in Colorado Springs -- Buyer's gain

I showed 6 homes yesterday to my buyer who is in the military and looking at buying his first house in Homes for sale in Fountain ColoradoFountain which is south of Colorado Springs.  Very exciting times for him!  Nothing better than first time home buyers, as they are so excited.

We pulled up to the last home in Fountain and the seller was still at the house.  No problem I thought, we'll just look through the house anyway.   The seller had 3 young girls, so it probably wasn't that easy for her to leave.  While I was going through the house with my buyer, she would periodically tell us information about the house; including when they bought, and how much they paid for it; and how much they wanted to sell it; and she also pointed out some features of the property.   All very helpful information, but she told us too much.  Great news for my buyer!

Then as i was getting ready to leave, she asked to speak with me privately.  My buyer went out to the car; and then she told me that if he was really interested in the house, they could pay closing costs and drop the price by another $5,000; as she needed to get moved to be with her husband who had already moved because of a job transfer to another city. 

When I got back in the car, I shared the information with my buyer.   He did like the house; and may be interested in putting in an offer on it; and he definitely feels like he can negotiate a great price on the house; which is probably true.    The offer he wants to write will be pretty agressive; espeically since the seller shared how motivated she was and exactly what they paid for it; as well as they would consider dropping the price.   Her comments are probably going to change his beginning offer price by $10,000.

Words of wisdom for Seller's Agents; try to make your home sellers understand what can happen if they share too much information.  I'm sure the home seller thought she was being helpful; but she should have kept the info to herself.

Posted by Kathy Torline-Nordstrom

KAT, A Colorado Springs Real Estate Agent You Can Trust

Selling Homes in El Paso & Douglas County; including Colorado Springs, Monument,  Fountain, Larkspur, Pueblo, Castle Rock, Woodland Park, Palmer Lake www.Kathytorline.com

Antoinette Murphy
RE/MAX Atlantic - Absecon, NJ
GRI

It's amazing what some sellers share because of their over excitement!  I hope your client gets the house.

Jul 29, 2008 03:42 PM
Barbara Tretola
RAC Real Estate Associates, Inc. - Massapequa Park, NY

While I am assuming that you were a buyer's agent for your buyers, but on Long Island, most agents are not. So in the end wewould not have come back to the car and tell the buyer the extra info that was mentioned. That is because we are either a seller's agent or a broker's agent and are still working for the seller. And yes it s sad that on LI it is that way, but it has not caught on yet.

As for myself I am a certified Buyer's agent and try to get most of my buyer's to sign the agreement, so in that case they would have  had the advantage.

In any case those sellers were not well informed by their agent. I always counsel my sellers when I have a listing to keep quiet and refer the to me to answer questions if they MUST stay home.

But I have seen it happen on both ends; a buyer blurts out something and the seller responds in kind, I guess it is human nature. So It try to keep both parties separated as much as possible.

 

Jul 29, 2008 03:48 PM
Missy Caulk
Missy Caulk TEAM - Ann Arbor, MI
Savvy Realtor - Ann Arbor Real Estate

Kathy, gee why can't sellers keep their mouths shut and leave during showings, at least go for a walk with the 3 daughers, now it is going to cost them money.

Jul 29, 2008 11:40 PM
Jan Whitlow, ASPM
Coastal Properties Group International - Indian Rocks Beach, FL

Kathy - good advise!!  You are a real pro if you had a showing with three little girls in tow and the owner hounding you.  Of course the seller will take credit for the sale - if it goes through!!

Have a wonderFULL Day - everyone!!

Jan Whitlow, ASPM, IAHSP

www.SellingEdge.net

Jul 30, 2008 12:33 AM
Marzena Melby
Coldwell Banker Burnet Realty - Richfield, MN
Realtor, Twin Cities Minnesota Real Estate

Kathy, as much it is hard to believe, these things happen. Similar things have happened throughout the years, and... my buyer always took advantage of the situation.

Jul 30, 2008 12:33 AM
Anonymous
Jan Nelson

Kathy, if your seller shared this with you, it was then up to you to determine the right time to share the informations with the buyer, am I correct? So, if this is true, in the end it was you that hurt the seller, who is your client. Maybe I am wrong and am not chastising you, but that is the way I would have handled the situation.

Jul 30, 2008 12:56 AM
#75
Frank & Jodi Orlando
Frank & Jodi Orlando Get Us A Home Realty Atlanta Homes Sale - Cumming, GA

Hello Kathy, I am no longer amazed at what a seller will tell you once they start talking. All you have to do is keep quiet and they can't take it! Recently I showed a $950000 new home, the builder was there, his quote, I have a $25,000 buyer incentive on this home! OOOO K, now we'll negotiate from $925,000 Lol. Good Luck!

Jul 30, 2008 01:44 AM
Steve Baal
Florida Home Hounds Team of Bindman Bruzas Realty - Saint Petersburg, FL

Great, post Kathy. But I'm not certain the seller did most of the damage. First, let me say that as a Buyers Agent in St. Petersburg, Florida I SEEK just the type of intelligence the seller in your case provided, and frankly love finding sellers in the home. They do talk too much, and it's a good idea for the Listing agent to keep them away or muzzled for their sake.

But for the sake of getting the sale done-and that's the idea, isn't it?--it's good to have a perspective about where everybody stands. Sure, your buyer went low. He should in this market anyway and that's what I would advise him-even if the seller hadn't spilled the beans. I recently showed a home listed at $475,000, already below market and just reduced $50,000. My clients loved it and were willing to pay $450,000. Based on all the intelligence I acquired (without speaking to the seller or help from the LA) such as when purchased, how much owed, days on market, and condition of market, I counseled my clients to offer much lower and ultimately they purchased at $439,900. Now, I sacrificed some immediate commission dollars. But I've created "long tail" commission potential. The clients love me. They will not only refer me, but act as advocates--generating more prospects and sales.

But back to your situation. The circumstances you describe suggest the home was over priced from the SELLERS perspective. They were willing to offer concessions, presumable because they were anxious to sell. Frankly, the LA should have reflected all that in the MLS-likely attracting more potential buyers-and leaving the seller with nothing much to say other than how great the house was.

 All the best...Steve Baal

Jul 30, 2008 03:36 AM
Lillie Painia, ABR,NHC,TAHS,SRS
Lillie L. Painia, Tri-R Realty Group - Missouri City, TX

Hi Kathy,

That post was on point!  Whenever I represent a seller, I always stress the importance of them leaving their homes during the showing process. Most are willing to do just that. However I did have one who hovered around. Fortunately, I was there at the time and when he decided to start talking to the buyers (their agent was not present), I politely interrupted and strongly urged him to take a walk, explaining to him how sometimes people are not as comfortable when you are at home. He did get the message and the very next day we had an offer!  

Jul 30, 2008 04:17 AM
Katrina Madewell
Charles Rutenberg Rlty- More than 5,000 agents(813) 777-1196 - Tampa, FL
Tampa FL Homes for sale | Tampa Bay - (813) 777-1196

Silence is GOLDEN, and this lady has apparently never played poker, or perhaps she just didn't care what she told you, as she just wanted to sell the home...

you never know.

Jul 30, 2008 07:52 PM
Kathy Torline
ERA Herman Group Real Estate - Colorado Springs, CO
Colorado Springs Real Estate Blog 719-287-1049

Katrina:  You are right, maybe she just wanted to sell the home.

Lillie:  Good story with a happy ending!

Steve: I think the house was priced very attractively, I just think the seller is desperate.

Jul 31, 2008 12:23 AM
PJ S
Home Inspection Specialist - Los Angeles, CA

sometimes sellers help me find the problems to their house... so a big mouth isnt that bad all the time.. is it??

Aug 01, 2008 08:45 PM
Kathy Torline
ERA Herman Group Real Estate - Colorado Springs, CO
Colorado Springs Real Estate Blog 719-287-1049

Update:  I'm showing my buyer around this afternoon -- and I asked if he wanted to go back and see this house.  His answer was NO, he felt so uncomfortable last time with the seller there he said he doesn't want to see it again.

Aug 02, 2008 05:10 AM
Mara Hawks
First Realty Auburn - Auburn, AL
Inactive-2012 REALTOR - Homes for Sale Auburn Real Estate, AL

Sellers shouldn't be talking. One Seller is removing his listing, one reason he stated was that, when agents toured or showed the property (and he works at home), none of them ever asked him any questions--- so, to him, he believed they didn't take any true interest in showing his house!

Aug 03, 2008 02:44 AM
Chad Baird
Re/Max Spirit - Dayton, OH

When representing a buyer I do love  a chatty seller! 

I went to show one property and when we got there the family was there doing what they do.  Apperently something happened with communications what not, but the family was gracious enough to let us look as oppesed to rescheduling.  They all went to the front porch, did not bother us, thanked us for coming and off we went.  I thought to myself, "That LA did a great job preparing her client on such situations".  They never gave me an opportunity to peak at their cards and likely got a better for doing so. 

Aug 03, 2008 03:15 AM
Anonymous
Anonymous

Chad:  Sounds like the house you visited had a great listing agent, and that the seller's listened to what the Listing agent told them.

Aug 03, 2008 03:56 AM
#85
Anonymous
Anonymous

Mara:  Interesting response from your seller.

Aug 03, 2008 03:58 AM
#86
Jim Curry
Long & Foster - Frederick, MD

It's also possible that by saying she'd drop it by $5K, she'd really be willing to drop it by $20K and pay closing - it takes all kinds.

Aug 03, 2008 04:53 AM
Kathy Hyatt ~Plantation, Davie, Sunrise REALTOR
Remax Services - Plantation, FL
Broward Realtor Selling Plantation,Davie & Sunrise

What a Great Post.  Another reason to always make sure the Seller is gone!

Aug 03, 2008 01:59 PM
Tony Orefice
NorthGroup Real Estate/www.TonyORealtor.com - Concord, NC
Realtor- Cabarrus County, NC

Here in Charlotte NC, the practice is for the seller to be out of the house for all showings when listed by a licensed RE agent. However, we do have certain agencies that "help" the owner sell. In these cases, it's the owner that shows the house...watch out!

Mar 08, 2009 01:23 AM