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Listen Intently

By
Services for Real Estate Pros with The Tech Byte

Jeff & AChrome

Some people have a natural gift of Listening. Others have to work at it. Jeff Turner is one example of a good listener. I've had the pleasure of meeting Jeff a few times now, it's true what they say, when Jeff is talking to you in a crowded room, you feel like you are the only person around. This is Jeff talking to my daughter, AChrome21. He was explaining who Jeff Turner really is. We were all standing around laughing - Jeff was talking and focused on her.

Hank Baskett #84 of the Philadelphia Eagles is a friend of my daughter's. We got some time with him (while he was signing autographs) after The Eagles Training Camp.

A woman came over to him and said, "Mary's Mom is over there. She can't get to you".  "I'll be right there" Hank replied.

When he was finished signing everyone's stuff (he does that).... he walked over to the woman. They embraced each other and tears flowed from her. Sobbing.

Hank Baskett

You could sense there was pain. It was a private moment, yet so touching to witness. Goosebumps. As you can see in this picture, Hank's eyes did not wander. He listened to her so focused that nothing else mattered.

It was a lesson for me. A reminder. Being a good listener is focus. I have to work at this, its not a natural thing for me. My eyes wander. I get distracted by other people around me. I interupt. Not good, but I try to work on it. I know its important for all facets of relationships. Clients, family, friends, servicepersons, etc.

I challenge you (and me!) to work on this today. Whomever you are with - LISTEN. No distractions.

This topic was also featured here.

 

Missy Caulk
Missy Caulk TEAM - Ann Arbor, MI
Savvy Realtor - Ann Arbor Real Estate

Hi Kim, if you are talking to a person, one can always tell if they are listening to you. If you notice their eyes wandering, you know they are looking for someone better to come along. LOL Great advice.

Jul 30, 2008 02:27 AM
Elaine Hanson
Coldwell Banker Realty - Malibu | Topanga - Malibu, CA
REALTOR - Topanga, CA Real Estate Agent

Everyone needs practice on listening, especially me!  I can be very, very good at it, and then sometimes.....

I've realized that listening and asking questions at a social function is a great way to relax into a roomful of strangers.

Jul 30, 2008 07:33 AM
Antoinette Scognamiglio, GRI, ASP
Coldwell Banker Realty - Mountain Lakes, NJ
There's no substitute for EXPERIENCE!

Excellent point!  I've noticed one should take note of opportunities to shush and listen.  I practice with my KIDS and FAMILY!  Also ever notice how annoying a person is when they try to finish your sentences for you??? That's a big peeve of mine!  Great reminder Kim!

Jul 30, 2008 11:48 AM
David Slavin
Keller Williams Premier - Katy, TX
CDPE, ABR, SRES Keller Williams Premier

This is true. Listening makes the person talking to you feel like they are all that matters.  At least this is what my wife tells me.

Jul 30, 2008 12:20 PM
Monika McGillicuddy
Berkshire Hathaway HomeServices Verani Realty - Hampstead, NH
Southern NH & the Seacoast Area

You have to listen with your mind as well as your ears so you can really hear what people are`saying. Being a good listener will take you far.

Jul 30, 2008 01:15 PM
James Wexler
wexzilla.com - Scottsdale, AZ

Great point in that listening and hearing are two different things completely.  We have all had clients who we have told their homes are worth something only to be disapointed when it sells for almost full price.  Want to say I told you but they listened but didn't hear.

Jul 31, 2008 05:19 AM
Anonymous
Derek Overbey
This is the basis of all communication. It is the difference between a monologue and a dialogue. One you talk the other you talk, then listen, then talk again. I wish more people took this to heart because you can learn a lot if you open your ears and really hear what's being said.
Aug 01, 2008 02:55 AM
#7
Debbie Summers
Charles Rutenberg Realty - New Smyrna Beach, FL

Kim, I have to tell myself before I meet with clients to "shut-up" and listen. It worms for me!

Aug 02, 2008 08:21 AM
Tom Plant
WINEormous.com - Murrieta, CA

Kim - Terrific post. Jeff is a great listener and I loved hearing that about Hank. One of the quotes that stuck with me from Inman was "listen four times more than you write." It was great meeting you.

Aug 05, 2008 09:42 AM
Margaret Mitchell
Coldwell Banker Yorke Realty - York, ME
Seacoast Maine & NH Real Estate

Hi Kim - This is really good advice.  I (too!) am one of those fidgety people who looks like they aren't listening even when they are.  So not only should I listen more, but make it more apparent that I am listening.  Kind of like reading with more focus...  And writing with a bit more depth than GPTFS. (Sorry, I HAD to slip that in there, lol.)

Aug 06, 2008 11:16 AM