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Will You Respect Me In The Morning?

By
Real Estate Agent with eXp Realty LLC 0225227139

This afternoon I have an appointment with a seller.  This is a listing that has had little activity in the past two weeks.  Okay, no activity in two weeks.  There are structural issues of which I was not aware of when I first took the listing.  (Note to self- Look closer next time).

The air conditioning was not working properly and seller did not have the funds to fix a $250 repair so I agreed to fix it.  I figure it is part of the marketing of the property.  The heat pump was leaking, not working properly and causing the basement to smell very damp which of course was penetrating the rest of the house.  I did not want to discourage buyers when they first opened the door.  This I figured was the best use of a marketing dollar.

However since the repair and in spite of we have had no active showings.  I have discovered some structural issues that maybe are not as obvious to the average home buyer but any inspector worth his/her salt would see it. 

In Virginia we have a caveat empter clause.  This means buyer beware.  I always suggest that buyers get a home inspection even when a property is sold as is.  Sometimes they do, sometimes they don't.  I always get them to sign a piece of paper stating they are getting one or not and that we have had this discussion.

In my professional opinion this property must be sold as is and with proper disclosure, this is why I have a meeting with the homeowner today.  I am going to ask for a price reduction.  A significant price reduction of at least $10,000. 

I try to put myself in the seller's shoes.  This seller has never sold a house before.  Probably does not know that there were structural issues.  May not have had a home inspection when they bought the house.  This property has drained the sellers bank account for sometime and the seller would love to get rid of it so they don't have the monthly bills associated with it. But I never know how the seller will react when I ask for a price reduction.

Will you respect me in the morning?  Will you understand I am on your side and it is not just about the money or a fast sale for me?  A $10,000 price reduction means $300-600 less for me on commissions but about $9,000 difference to the seller.  I am very sensitive to this. I know how I would feel if I were in the sellers shoes.

I would be glad that I picked a professional Realtor that knows enough about disclosure to protect my interests against any disclosure claims a buyer may have.  I would be glad I had a Realtor that had the ability to be honest with me and not tell me what I wanted to hear.  I would be happy that the Realtor I chose was not afraid to take a challenge and partner with me to get this property sold! 

Posted by

Nannette Turner Saunders, Associate Broker

Short Sales Coordinator

Keller Williams Realty

1709 Laskin Road

Virginia Beach Va

Edie Lomason
Michael Saunders & Company - Venice, FL
BA, ABR

I have a pefect house listed, the sellers are fastidious in their maintenance.  The house is priced appropriately.  Not one agent showing in a month.  Would a price reduction help?

Edie

Jul 31, 2008 12:26 AM
Nannette Turner
eXp Realty LLC - Lynchburg, VA
Online Marketing Home Ownership Advocate Specialis

Steve an excellent point!  Thanks for the comment!

Ginny I did review the market even asked the advise from my broker and finanally made the decision.  Thanks for your comment,

Diane working with integrity is always the right thing to do.  Thanks for your comment.

Jul 31, 2008 12:26 AM
Jennifer Allan-Hagedorn
Sell with Soul - Pensacola Beach, FL
Author of Sell with Soul

A couple of thoughts...

First, no amount of marketing can sell an unmarketable listing. Depending on your market, that's what you may have. I'm wondering if the $10k would be better used toward fixing the structural concerns because there's no reason to continue to try to sell a house that will "fail" inspection. I have a saying: "Try to Solve The Problem Before You Reduce the Price" because in most cases, it's cheaper to solve the problem than to play the Reduce the Price game. I sold a house once (to my buyers) that had been reduced over $80,000 to offset a $15,000 structural issue. My buyer did the $15k work and had a house worth far more than he paid for it.

However, you have another problem - no showings. I have a checklist for listing agents to evaluate their current listings to see why they might not be moving - let me know if you'd like a copy of it!

Good luck!

Jul 31, 2008 01:03 AM
Jennifer Allan-Hagedorn
Sell with Soul - Pensacola Beach, FL
Author of Sell with Soul

I want to add a few things (feeling chatty this morning!)... the best way you can serve your seller is to offer solutions. Maybe it's a price reduction (can you demonstrate the need for one other than lack of showings?), maybe it's a good cleaning up, maybe it's staging, maybe it's simply July/August, which is always DEAD DEAD DEAD in my market. Are other homes selling in the area? Is your seller's floorplan an unpopular one (main floor master, 3 bedroom in a 4 bedroom neighborhood, choppy layout, whatever)?

This is actually the fun part (sort of) of the listing process. Figuring out what is WRONG and coming up with solutions. Seriously, I get a kick out of it! Although yeah, it's way more fun when the darn house just sells...

 

Jul 31, 2008 01:08 AM
Nannette Turner
eXp Realty LLC - Lynchburg, VA
Online Marketing Home Ownership Advocate Specialis

Jennifer I don't think this is an unmarketable property as it sits on nearly five acres at the foot of the Blue Ridge Mountains and the views are the bomb. 

If the seller had the money to fix this problem it would have been done.  It does not have to pass an "inspection" in order to get finananced here, at least nothing about this should prohibit it from happening. 

Jennifer I am always willing to hear new information.  Please feel free to send me the check list!  Thanks!

Jul 31, 2008 01:11 AM
Nannette Turner
eXp Realty LLC - Lynchburg, VA
Online Marketing Home Ownership Advocate Specialis

Jennifer Thanks for the second comment.  I was replying to your first then you got your second one in there before I could!

It is a clean place.  I got the odor removed from the basement as it was damp.  At this point this is all the seller can afford to do.  It is a choppy floor plan but like I said the views are great!

Jul 31, 2008 01:15 AM
Jennifer Allan-Hagedorn
Sell with Soul - Pensacola Beach, FL
Author of Sell with Soul

Nanette - send me your email address to jennifer@sellwithsoul.com and I'll get you the checklist.

Also, was wondering if maybe you'd like to post a link to the listing... maybe we could brainstorm ways to help make it more enticing to brokers & buyers...?

Jul 31, 2008 01:19 AM
Michael Shankman
Award Realty - Las Vegas, NV
Selling Las Vegas 702-498-3383

you need to be realistic..why are you afraid to get a price reduction? alos bad idea to pay for things before closing..you are taking a gamble here.

Jul 31, 2008 02:14 AM
Corey Chase
Silvercreek Realty Group - Meridian, ID

Nannette very good post.  So many people are afraid of telling the clients what they don't want to hear.  But you have to tell them the truth and they will respect you in the long run for it.  Sure at first it may be a punch in the gut but really they need to know the information.  That way it doesn't bite them in the ARS later on down the road.

 

 

Jul 31, 2008 02:55 AM
Michael Carter
Keller Williams Realty - Simpsonville, SC

You're a great agent with integrity and the Lord has taken notice of it. The photo is cool as well!!!!!

Michael Carter, Realtor Greenville, SC www.beachboyrealestate.com

Jul 31, 2008 04:21 AM
Steven L. Smith
King of the House Home Inspection, Inc. - Bellingham, WA
Bellingham WA Home Inspector

I think the steps you are taking are wise, and make sense. It also shows integrity.

Jul 31, 2008 08:51 AM
Patricia Kennedy
RLAH@properties - Washington, DC
Home in the Capital

Nanette, I do a lot of work in Virginia, and I am amazed at the number of agents who think that "Caveat Emptor" will get them and their sellers  off the hook for failing to disclose known defects.  I think you're doing the right thing by insisting on disclosure, and the price is a judgment call.  And sounds like you have great judgment!

Jul 31, 2008 10:13 AM
Lyn Sims
Schaumburg, IL
Real Estate Broker Retired

Good post about a very tough part of our job.

Jul 31, 2008 12:46 PM
Adell Forbes (REALTOR®)
eXp Realty - Atlanta, GA
"Knowledge & Experience Working for You"

Hello Nanette,

It's almost 9pm. I hope everything went well with you and your seller today. Upon reading your post I got a sour taste in my mouth. Your post brought to mind a listing I have and a seller that is unwilling to meet me 1/2 way. As a matter of fact I will do a post on it tonight or tomorrow depending on my mood (SMILE).

Anyway- I really hope that it works out for you, and that the seller appreciates your effort. Guess I will have to face the music soon and let a particular seller I'm working with that I want to remove my sign from her yard.

It never ceases to amaze me that we as Realtors put so much effort, time and money into getting a listing sold only to be chastised for it.

All the Best,

Adell

Jul 31, 2008 12:52 PM
Sarah Eubanks
Hill Valley Financial Services - Oregon City, OR
Preferred Oregon Loan Consultant & Notary Public

While honesty is the best policy for all of us...emotions sometimes get the better of us.  I am thankful to see that you stand for integrity.  Great job!  You will be rewarded for your heart!  :)

Jul 31, 2008 02:04 PM
Justin Williams
Independent - Virginia Beach, VA
Loan Officer

You can never go wrong with having someone who has the best interest in you.  Good Job on your professionalism.

Jul 31, 2008 02:21 PM
Nannette Turner
eXp Realty LLC - Lynchburg, VA
Online Marketing Home Ownership Advocate Specialis

Corey I have been told every pile of crap I walk around in order to avoid eventually I will have to walk through it so it is better to face these challenges head on and get it over with.

Michael Bless you!

Steven thanks a bunch!

Patricia "Caveat Emptor" does not mean seller is free and clear.  It means buyer beware.  The two are not the same.

Lyn it ain't easy doing what we do is it?

Adell sure hope things have worked out as well for you as they did for me.

Ssarah It is hard to work and not put my heart in it.  I try to see things from all points of view.  Thanks a bunch.

Justin thanks a bunch.

Jul 31, 2008 09:32 PM
Elizabeth Ward Small
REALTOR & CEO The 3B Method Seminars - Burlington, NC

Good luck with this. Your job is to protect your seller. So many sellers want top dollar and they want it to sell tomorrow, and it just doesn't happen (at least not in most areas) in this market. Keep us posted!

Aug 01, 2008 02:12 AM
Linda Tremblay
Long & Foster Real Estate, Inc, PA License #AB065488 - Doylestown, PA
Associate Broker - Bucks County, PA Real Estate Services

I think in the long run, they will be less mad at you if you are upfront and tell them than if their home is still on the market a year from now and you never told them.  Good Luck

Aug 01, 2008 05:21 AM
Ana Connell
G & C Properties - Burbank, CA
Burbank Real Estate Agent

Good luck, I would say that paying for needed repairs is going above and beyond!!!  Hopefully your sellers can appreciate that and your honesty.

Aug 01, 2008 08:38 AM